You can access your licence keys over the phone. You must call the Microsoft Activation Centre on 1800 642 008 and select option 4 as you are a volume licence customer then option 2 to speak to
a customer service representative. You must follow the prompts to ensure you get through to the correct person and then advise that you wish to activate your volume license keys.
Please be ready to quote your licence, order and authorisation numbers from your Open Licence Confirmation email that you have mentioned in your email below. You may also need to call the Microsoft Activation Centre number to access Client Access Licenses (CALs) you have ordered where you have not received any physical media.
DonorTec's expertise concerns the donation process of your media and Open Licence Confirmation email that contains your licence and authorisation numbers to help you gain access to the Microsoft Volume Licensing Service Centre (VLSC). Although we have information on our website about licensing your Microsoft products we are unable to provide assistance with the activation of your products through the Microsoft VLSC.