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Root Cause Analysis - An integrated approach to complaints management

When: 
23 - 25 May, 2012
Organisation: 
SOCAP Australia
Contact name: 
Kathleen Allen
Contact email: 
socap@socap.org.au
Where: 
Melbourne and Sydney
Australia
Event Type: 
Workshops
Price From: 
770.00
Currency: 
AUD

Once identified, there are huge savings to be made from preventing these systemic issues from arising again.

Your experienced facilitator will:

  • explain the process known as “Root Cause Analysis”
  • demonstrate the process with reference to real life problems
  • assist you to go beyond the human cause of problems and identify the processes, systems, and latent or organisational causes of problems.

Melbourne: 23 May, Sydney: 25 May

PRICE: $770.00 quote #ConnectUp on the downloaded form