Microsoft Dynamics CRM 2011 is a range of customer relationship management (CRM) tools designed to be familiar and easy to use for people who have experience using Microsoft software.
Microsoft Dynamics CRM 2011 is one of the world's most popular customer relationship management systems and can help not-for-profits and charities track volunteers, members, donors and other supporters.
For not-for-profits, Microsoft Dynamics CRM offers a range of ways to keep track of the people you work with, making it easier for you to communicate and track the information that’s important to you. Here’s how you can save time with Microsoft Dynamics CRM.
Staying in contact with is simple with Microsoft Dynamics CRM. With the ability to pull all of your contacts’ information into one place, you will be able to see their history (it could be anything from case history, donations to purchases) understanding your constituents is easy.
A good workflow will helps you streamline how you operate. Microsoft Dynamics CRM brings all of your information into one place making it easier to find what you need. Not only that, but with automated communication tools, you can reach your community even when you’re away from the computer.
Microsoft Dynamics CRM is also a powerful analytical tool allowing you to generate timely reports on your data. Whether you Not only that, but by using automated reports, Microsoft Dynamics CRM can do the tedious work for you. Save time and still produce great reports.
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Microsoft Dynamics CRM Server is a customer relationship management server application designed to run on Microsoft Windows Server 2008 or Microsoft Small Business Server 2011 in conjunction with Microsoft Exchange Server.
Microsoft Dynamics CRM Server 2011 supports multiple, distinct customer relationship management databases on a single server and has no user limit.
Microsoft Dynamics CRM Workgroup Server 2011 includes licences for a maximum of five users to access the server from any number of computers or other devices. Note Microsoft Dynamics CRM Workgroup Server 2011 has a five CAL limit, therefore additional users cannot be added.
Microsoft Dynamics CRM Client Access Licences (CALs) provide one user or device full read/write access to Microsoft Dynamics CRM Server.
Microsoft Dynamics CRM Device CAL provides a computer or other device full read/write access to Microsoft Dynamics CRM Server, regardless of the number of users accessing the server from the device.
Microsoft Dynamics CRM User CAL provides a user full read/write access to a Microsoft Dynamics CRM Server, regardless of how many devices they access the server from.
Microsoft Dynamics CRM Limited Client Access Licences (CALs) provide one user or device read only access to a Microsoft Dynamics CRM Server. This means a user or device can access customer relationship management information but aren't able to make any edits or updates to it.
Microsoft Dynamics CRM Limited Device CAL provides a computer or other device read only access to a Microsoft Dynamics CRM Server, regardless of the number of users accessing the server from the device.
Microsoft Dynamics CRM Limited User CAL provides a user read only access to a Microsoft Dynamics CRM Server, regardless of how many devices they access the server from.
Microsoft Dynamics CRM Full Use Additive Client Access Licences (CAL) allow a user or device write access to a Microsoft Dynamics CRM server. A Microsoft Dynamics CRM Full Use Additive CAL may only be used in conjunction with a Microsoft Dynamics CRM Limited CAL. When a Microsoft Dynamics CRM Full Use Additive CAL and a Microsoft Dynamics CRM Limited CAL are used together, then the user or device has full read/write access to the server.
Microsoft Dynamics CRM Full Use Additive Device CALs allow a computer or other device write access to a Microsoft Dynamics CRM server, regardless of the number of users accessing the server from the device, thus allowing the device full read/write access to the server when used in conjunction with a Microsoft Dynamics CRM Limited Device CAL.
Microsoft Dynamics CRM Full Use Additive User CALs allow a user write access to a Microsoft Dynamics CRM server, regardless of how many devices they access the server from. When used in conjunction with a Microsoft Dynamics CRM Limited User CAL, the user will have full read/write access to the Microsoft Dynamics CRM server.
Microsoft Dynamics CRM Employee Self Service Client Access Licences (CALs) provide one user or device with limited API access and limited read/write access to a Microsoft Dynamics CRM Server.
Permissions include:
Permissions do not include data priviledges to assign, share or delete records.
Microsoft Dynamics CRM Employee Self Service Device CAL provides a computer or other device with limited API access and limited read/write access to a Microsoft Dynamics CRM Server, regardless of the number of users accessing the server from the device.
Microsoft Dynamics CRM Employee Self Service User CAL provides a user with limited API access and limited read/write access to a Microsoft Dynamics CRM Server, regardless of how many devices they access the server from.
Microsoft Dynamics CRM Limited Use Additive Client Access Licences (CALs), when used in conjunction with a Microsoft Dynamics CRM Employee Self Service CAL, allow a user or device full read access and limited write access to a Microsoft Dynamics CRM Server.
You can only use a Microsoft Dynamics CRM Limited Use Additive CAL in conjunction with a Microsoft Dynamics CRM Employee Self Service CAL.
Microsoft Dynamics CRM Limited Use Additive Device CALs allow a computer or other device full read access and limited write access to a Microsoft Dynamics CRM server. Microsoft Dynamics CRM Limited Use Additive Device CALs may only be used in conjunction with a Microsoft Dynamics CRM Employee Self Service Device CAL.
Microsoft Dynamics CRM Limited Use Additive User CALs allow a user full read access and limited write access to a Microsoft Dynamics CRM server. Microsoft Dynamics CRM Limited Use Additive User CALs may only be used in conjunction with a Microsoft Dynamics CRM Employee Self Service User CAL.
If you want external users, such as external contractors or clients, to be able to access Microsoft Dynamics, Microsoft Dynamics CRM External Connector Licences are available, and in some case prove a more economical option than requesting CALs for each external user. A Microsoft Dynamics CRM External Connector Licence provide external users full read/write access to a Microsoft Dynamics CRM Server. Microsoft Dynamics CRM External Connector Licences are not compatible with Microsoft Dynamics CRM Workgroup Server 2011.
