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Workshops

Workshop: Planning for the Cloud

Cloud services are a growing field that can be challenging for not-for-profits to navigate. Sometimes it can be difficult to assess the suitability of cloud computing for your organisation without vendor sales hype. Join this workshop to discover the benefits that appropriately cloud sources can bring and the key principles for evaluating different cloud offerings.

Crowdfunding Masterclass: Melbourne

This workshop is designed for those who haven't yet launched a crowdfunding campaign but are interested in doing so sometime this year. You might have been to an introduction to crowdfunding session or chipped in to someone's campaign.

Crowdfunding Masterclass: Adelaide

This workshop is designed for those who haven't yet launched a crowdfunding campaign but are interested in doing so sometime this year. You might have been to an introduction to crowdfunding session or chipped in to someone's campaign. You probably understand crowdfunding on a conceptual level but could use a deeper level of practical knowledge before plunging in yourself.

Identifying your story and audiences

All marketing, fundraising, grant writing and community building is fundamentally about storytelling. Social impact initiatives must be mindful of the stories they are telling about their work and impact, and the other stories available to them to use. Telling the right story to the right audience is the secret to success in all these endeavours.

Tom Dawkins will explore what he calls the "six stories of social change" and help you map out the communities that will respond to your story.

Workshop: Root cause analysis

No longer just an issue for the customer relations department, customer complaints can wreak havoc across the entire organisation. With responses to complaints requiring collaboration and information sharing between departments, it is not surprising that organisations are now also introducing highly collaborative strategies for preventing complaints. Join this workshop to learn how to make huge savings through identifying the real reasons behind problems and complaints.

Workshop: Professional resilience

Being able to take difficult situations in your stride is a crucial attribute for all consumer affairs professionals, particularly those working in dispute resolution or complaints handling. Attend this workshop to build and maintain your team's energy and enthusiasm for both work and personal life.

Workshop: Capturing your not-for-profit's story

Sharing stories is one of the most important ways we have of communicating with each other. It is how we share our hopes and fears, dreams, and passions and what we believe and value as well as what we do not. This workshop will cover all the elements to capturing a great story as well as a practical section to help you put storytelling into practice for your not-for-profit.

Workshop: Improving social networking practice with measurement

This full-day workshop is for people using social media to achieve their organisations social change or environmental vision. To gain real traction with social media demands continual time and effort. During this workshop Beth will share her experience and models so that participants can extend their social media practice.

Workshop: Mobile app planning and development

More and more organisations are now turning to mobile technology to engage with their audience. Mobile usage continues to grow significantly, whether it be the number of smartphones sold or the number of mobile apps downloaded. With this trend in mind, this is a great opportunity for your not-for-profit to take the first steps and learn how to start with developing your own mobile app.

Microsoft Connecting Communities - Sydney

Connecting Communities

Technology continues to play a critical role in enabling non-profit organisations to advance social and economic change, and achieve their goals, delivering transformative programs and services.

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