Starting in November, you will notice that we have increased administrative (admin) fees for selected discount and donation programs at Connecting Up. We periodically review and adjust admin fees to reflect the fair market value of products and our own costs in managing these programs.
As a not-for-profit ourselves, we include admin fees in our offers in order to support the value that we can continually bring to all not-for-profits. This helps us provide as many resources as possible to organisations like yours, everywhere. We will continually strive to make sure that these offers will still be made at the lowest cost available to you and will remain at a fraction of their retail value.
In most cases, the increase in the admin fee will be no more than a few dollars per transaction. Certain products from the following programs will be affected by these changes:
We understand the limited budgets that not-for-profits work with. Our goal is to make sure that our fees remain affordable and that the value you receive for the fee continually increases.
Why We Have Admin Fees
As a not-for-profit, we charge an admin fee to cover our cost to process donations. The admin fee also covers the cost of discounted products and services. In addition, the fees support our programs, services, and education for not-for-profits, charities, and libraries around the world.
Your support in this way helps us continue to develop valuable offerings to NFPs in the years to come. These include webinars, conferences, cohort training programs, and more.
TechSoup remains dedicated to the NFPs across the planet that work to make the world a better place. We hope that these increases do not disrupt your IT operations in any way. If you have any further questions, please contact us at customercare@connectingup.org.