Transform your not-for-profit's service delivery 

Infoxchange Client and Case Management is a secure, highly configurable, and easy-to-use system designed to meet the needs of clients and the people who serve them.

Our client and case management solution is used by service providers in a diverse array of programs including housing, drug and alcohol services, family violence, and many more. So, whatever service you provide, you can choose from an expanding selection of pre-built configurations, or work with us to develop something unique to your organisation.

Our platform lets you put your clients back at the centre of your care while making your job easier.

Single client view—a complete client picture in one place

More flexible reporting suitable for multiple purposes and funders

Endlessly configurable, scalable, and customisable

Cloud-based, browser interface accessible from any internet-enabled device

Reminders, dashboards, management reporting and more

Data stored securely in our Australian data warehouse

• We have over 30 years' experience meeting the needs of the not-for-profit sector.
• Our system is used by nearly 4,000 services and stores over 4 million client records across Australia.
• Our system is highly configurable—we can adjust to fit your needs.
• We are Australia based. We store data locally in our primary data centre in Melbourne.
• Our Australia based support staff are all experienced and qualified experts in our system.
• We are a not-for-profit, so our fees go directly back into developing the best products to help the community.

“We found it difficult and time-consuming to report back to the government to justify our funding.”

Our system makes reporting easy, with many essential reports included within the system. You can also build custom reports and extract data to use with other analytics tools within your organisation, saving you time, increasing your productivity and improving client service.

"We struggled to find the correct information we needed quickly or easily.”

Our case management system captures, maintains, retrieves and shares client data across all programs and locations within your organisation to ensure you always have a single client view.

“We didn’t have the budget for big, expensive solutions.”

Our mission as a not-for-profit is to strengthen communities using technology to create positive social change. We are able to deploy the system to the smallest not-for-profit at an affordable price, while also being able to scale the solution to meet the largest and most complex environments.

Get an inside look at Infoxchange Client & Case Management and see the possibilities for you and your clients.

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