Hello - please be advised that Customer Support is unavailable on Friday 15th December via phone or email due to our end-of-year celebration lunch.

Please send emails to customercare@connectingup.org and we will respond as soon as we can.

For emergencies, you can call CEO Anne Gawen on +61 417 866 014.

We apologise for any inconvenience caused!

 

Connecting Up and TechSoup have partnered with Benevity, the leader in powering corporate giving, to provide access to donations from companies and their employees for nonprofits and charities worldwide. Many corporations encourage their employees to give money and volunteer time to nonprofits in their communities and will match and send those contributions through the Benevity system.

Benevity’s platform, which includes a global database of more than 2 million registered nonprofits and charities worldwide, encourages open choice for employees in these corporate giving programs. Benevity currently supports giving for clients in over 200 countries, in 15 languages and 7 currencies.

A charity or nonprofit that has been nominated for corporate giving -and- completed their profile with Benevity could receive the following type of support:

  • grant
  • donation in local currency
  • volunteer hours

How do I complete my registration with Benevity after being nominated?

If you have received an email invitation to register with Connecting Up on behalf of Benevity, it means that an employee from one of our corporate clients actively wants to support your organisation.

Once your registration with Connecting Up is complete, you may be eligible for a range of donated and discounted software and services from Connecting Up as well as cash grants through Benevity.

If you do not  have an account with Connecting Up: If you already have a qualified account with Connecting Up:
  • Register your Account: Registering your organisation with Connecting Up is the first step to connect an authorised user to your Charity profile on Benevity’s Causes Portal.
  • Claim your Account:  If you have already  been validated as an NGO by Connecting Up name then you already have an account with Benevity. All you need to is claim it! 
  • Use the verification code emailed to your authorisation agent: This will allow you to connect to your newly created organisation account on Benevity’s Causes Portal.
  • Use the verification code emailed to your authorisation agent: This will allow you to claim your existing account on Benevity’s Causes Portal.
  • Complete Self-Certification: Many clients require that charities self-certify against common eligibility requirements to be a part of their giving and matching programs. 
  • Complete Self-Certification: Many clients require that charities self-certify against common eligibility requirements to be a part of their giving and matching programs. 
  • Sign-up for Electronic Funds Transfer (EFT): It is mandatory to set up EFT to receive funds electronically before any matching funds can be provided.
  • Sign-up for Electronic Funds Transfer (EFT): It is mandatory to set up EFT to receive funds electronically before any matching funds can be provided.
  • Complete your Profile: You can create and publish original content in the “Charity Description” and “Short Summary” fields on your profile, and also upload a logo.
  • Complete your Profile: You can create and publish original content in the “Charity Description” and “Short Summary” fields on your profile, and also upload a logo.

 

If you have not been invited via email, you are still welcome to register your free account with Benevity at any time, but unless you are nominated by a specific company for corporate giving, there is no immediate support available.

For additional information on how to register your organisation with Connecting Up, please go here

For additional information on how to complete the Benevity registration process, please visit the Help page on the Benevity Causes portal.