Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Certified Refurbished Dell Latitude 5420
The Dell Latitude 5420 (2021) features an 11th Gen Intel Core i5-1145G7 processor running at 2.60 GHz (turbo boost up to 4.40 GHz), 16 GB DDR4 RAM, 256 GB NVMe SSD, and a 14-inch Full HD (1920 x 1080) display. This professionally restored laptop delivers the multitasking power needed for productivity applications, video conferencing, and light creative work—double the standard 8GB RAM means you can run Microsoft Teams, Excel spreadsheets, and 20+ browser tabs simultaneously without slowdowns. At just 1.42 kg and 18 mm thick, it combines business-grade reliability with genuine portability for professionals moving between offices, classrooms, or remote work locations.
B-Grade Cosmetic Condition Notice
Important: This B-Grade unit has a large paint chip on the top cover. Please consider this cosmetic imperfection prior to purchase and view the image in the listing for exact condition. All functionality remains unaffected—our technicians have tested all features through a 40+ point inspection to ensure reliable performance.
Ideal For
- Professionals managing daily workflows: Accountants running QuickBooks alongside multiple browser-based applications, project managers juggling Zoom calls with spreadsheet analysis, or consultants presenting client proposals via HDMI to external displays
- Students handling research-intensive workloads: University students managing research papers with 15+ browser tabs, Zoom lectures, Microsoft Office simultaneously, plus cloud storage for assignments without performance lag
- Small business owners needing secure mobility: Windows 11 Pro's BitLocker encryption protects sensitive client data whilst the lightweight chassis enables easy transport between client meetings and office locations
- Light creative work and multimedia: Intel Iris Xe Graphics handle photo editing in Adobe Lightroom, 1080p video playback, and basic graphic design—though modern gaming or 4K video editing require more powerful configurations
Key Features & Benefits
- 11th Gen Intel Core i5-1145G7: Four cores with eight threads deliver balanced performance for multitasking—our technicians measured smooth operation across typical office workloads including video calls, document editing, and web browsing simultaneously
- 16 GB DDR4 RAM: Double the base 8GB configuration means background applications don't compete for resources, which translates to faster app switching and fewer "not responding" freezes during intensive multitasking
- 256 GB NVMe SSD: Solid-state storage loads Windows 11 in approximately 12 seconds versus 45+ seconds for older hard drives, eliminating the most common performance bottleneck in refurbished laptops
- Full HD 14-inch Display: 1920 x 1080 resolution provides crisp text for spreadsheets and presentations—the anti-glare coating reduces eye strain during extended work sessions compared to glossy screens
- Intel Iris Xe Graphics: Integrated graphics handle dual 4K external displays via Thunderbolt 4 ports, supporting modern workplace setups without dedicated graphics cards
- Comprehensive Connectivity: Two Thunderbolt 4 ports, two USB 3.2 Gen 1 ports, HDMI 2.0, and RJ-45 Ethernet provide flexibility for legacy peripherals alongside modern accessories—increasingly rare in 2026 ultraportables
- Lightweight Portability: At 1.42 kg, this laptop weighs less than three 500ml water bottles, making it practical for daily commutes or travel between campus buildings
Common Questions
Can it handle video calls while multitasking?
Yes. During our testing, this configuration ran Microsoft Teams video calls whilst maintaining 12+ browser tabs and Excel spreadsheets without frame drops or audio lag. The 16GB RAM provides sufficient headroom for typical business multitasking scenarios.
How does this compare to newer budget laptops?
The 11th Gen i5-1145G7 performs similarly to Intel's 8th-gen Core i5-8250U found in 2018-era laptops, yet outperforms many 2026 budget models using Intel Celeron or Pentium processors. This 2021-era laptop remains capable for everyday computing through 2026 because its quad-core architecture and Iris Xe graphics exceed entry-level alternatives.
Is the 256GB storage enough?
For users storing documents, emails, and moderate photo libraries locally, 256GB suffices. However, those managing large video files or extensive software installations should consider external storage or cloud services—Windows 11 and essential applications typically consume 60-80GB, leaving approximately 170GB for personal files.
Technical Specifications
- Processor: Intel Core i5-1145G7 (11th Gen, 4 cores, 8 threads, 2.60 GHz base, 4.40 GHz turbo, 8 MB cache)
- Memory: 16 GB DDR4 3200 MHz
- Storage: 256 GB NVMe SSD (M.2 PCIe)
- Display: 14.0-inch Full HD (1920 x 1080), anti-glare, 250 nits brightness
- Graphics: Intel Iris Xe Graphics (integrated)
- Operating System: Windows 11 Pro 64-bit
- Connectivity: 2 x Thunderbolt 4 (DisplayPort Alt Mode/USB4/Power Delivery), 2 x USB 3.2 Gen 1 Type-A, 1 x HDMI 2.0, 1 x RJ-45 Ethernet, 1 x Universal audio jack
- Wireless: Intel Wi-Fi 6, Bluetooth 5.1
- Dimensions: 322 mm x 215 mm x 18 mm (L x W x H)
- Weight: 1.42 kg
- Colour: Grey
Performance & Real-World Use
After testing 500+ refurbished Latitude units, this 16GB configuration offers the best performance-per-dollar for users prioritising multitasking over single-threaded speed. The i5-1145G7's four cores handle typical workloads efficiently—think simultaneous document editing, web conferencing, and browser-based applications rather than video rendering or 3D modelling. The integrated Iris Xe graphics manage 1080p video smoothly and support casual gaming at lower settings, though demanding AAA titles require dedicated graphics hardware.
In practical office scenarios, the 256GB NVMe SSD provides noticeably faster file operations than SATA SSDs found in older business laptops. Application launch times average 2-3 seconds for Microsoft Office applications, whilst boot-to-desktop takes approximately 12 seconds—eliminating the startup delays that frustrate users of older refurbished systems.
Operating System: Windows 11 Pro
Pros: Windows 11 Pro includes BitLocker drive encryption for data security, Remote Desktop for accessing your laptop from other locations, and enhanced virtual desktop support for organising workflows. The redesigned interface with Snap Layouts helps multitask efficiently across multiple windows—particularly useful on the 14-inch display. Cons: Some legacy applications designed for Windows 7 may require compatibility mode, and the centred taskbar layout takes adjustment for users accustomed to Windows 10's left-aligned design.
Cosmetic Condition Guide
Excellent Grade: Minimal cosmetic wear with light surface scratches visible only under close inspection. Screen and keyboard show no significant marks. Suitable for professional environments where appearance matters. Good Grade: Moderate wear including visible scratches, scuffs, or minor dents on the chassis. Screen and keyboard remain fully functional with possible light marking. Ideal for budget-conscious users prioritising functionality over aesthetics. B-Grade: Noticeable cosmetic imperfections such as larger scratches, dents, paint chips, or wear marks. This specific unit features a large paint chip on the top cover—please review listing images before purchase. All functionality tested and verified despite cosmetic condition.
Verified Reboot Refurb Quality Assurance
Every unit is verified refurbished by Reboot IT through our comprehensive testing process. We tested all features including processor performance, memory integrity, storage health, display functionality, connectivity ports, wireless capabilities, and keyboard/trackpad operation through a 40+ point inspection. Each laptop undergoes 4+ hours of stress testing under load to identify potential issues before dispatch. As an expert in the refurbishment industry since 2001, Reboot IT uses cutting-edge diagnostic software to guarantee quality and reliability across our certified inventory.
Warranty & Support
This certified refurbished Dell Latitude 5420 is sold by Reboot IT and includes a 1-year warranty for your complete peace of mind. Our Australian-based support team provides assistance for hardware issues, ensuring your investment remains protected throughout the warranty period.
Why Choose This Configuration?
This Dell Latitude 5420 configuration suits users who need reliable multitasking performance for productivity applications without premium pricing. The 16GB RAM handles demanding workflows that 8GB models struggle with, whilst the business-grade build quality and comprehensive port selection provide longevity that budget consumer laptops lack. Selecting this refurbished laptop extends technology lifecycles and reduces electronic waste, backed by Reboot IT's 20+ years refurbishment expertise and thorough quality testing standards.
WEBCAM |
| Audio Output | None |
| Brand | Dell |
| Bundle Description | None |
| Colour | None |
| Custom Bundle | No |
| GPU | Intel Iris Xe Graphics |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Hard Drive Capacity | 256GB |
| Item Height | 19.5mm |
| Item Length | 320mm |
| Item Weight | 1.50kg |
| Item Width | 210mm |
| Manufacturer Warranty | 1 Year |
| Processor | Intel Core i5 11th Gen |
| Processor Model | 1145G7 |
| Memory Type | DDR4 SODIMM |
| Model | Latitude 5420 |
| MPN | 0A20 |
| Operating System | Windows 11 Pro |
| Operating System Edition | Professional |
| Optical Drive | None |
| Other Software | None |
| Part Number | 0A20 |
| Max Turbo Speed | None |
| Processor Speed | 2.60GHz |
| RAM Size | 16GB |
| Release Date | Q1'21 |
| Release Year | 2021 |
| Screen Size | 14.0 in |
| SSD Capacity | 256GB |
| Storage Type | NVMe |
| Connectivity | Wi-Fi|Ethernet|USB 3.2|USB-C|Thunderbolt 4|HDMI|SD Card Slot|3.5mm Combo Jack |
| Features | Backlit Keyboard|Built-in Webcam|IPS Panel|Touchscreen |
| Maximum Resolution | 1920x1080 |
| Most Suitable For | Casual Computing|Workstation |
| RAM Type | DDR4 SODIMM |
| Series | Latitude |
| Type | Notebook/Laptop |
| Webcam | YES |
| L2 Cache | None |
| Cores | 4 |
| Maximum RAM Capacity | None |
| Hard Drive Upgradable | Yes |
| RAM Upgradable | Yes |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade
