Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.






Dell Latitude 5420 i7-1185G7 32GB 512GB Touch Business Laptop
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Premium enterprise-grade business laptop featuring 11th Generation Intel Core i7-1185G7 vPro processor, 32GB DDR4 RAM, 512GB NVMe SSD, 14-inch Full HD touchscreen display, and global LTE connectivity. This professionally refurbished Dell Latitude 5420 delivers exceptional multitasking performance, enhanced security features, and all-day productivity for demanding business professionals. Backed by a comprehensive 12-month warranty from Reboot IT's Verified Reboot Refurb certification process.
What Makes the Dell Latitude 5420 a Premium Business Laptop Choice?
- Exceptional Processing Power: 11th Generation Intel Core i7-1185G7 vPro processor delivers up to 4.8GHz turbo speeds with 4 cores, 8 threads, and 12MB cache, providing enterprise-level performance for complex spreadsheets, video conferencing, and multimedia editing tasks.
- Superior Memory Configuration: 32GB DDR4-3200 dual-channel memory ensures effortless multitasking across dozens of browser tabs, Office applications, video calls, and background processes without performance degradation.
- Lightning-Fast Storage Performance: 512GB M.2 PCIe NVMe Class 35 SSD delivers rapid 15-second boot times, instant application launches, and file transfer speeds up to 10x faster than traditional hard drives.
- Touch-Enabled Display Excellence: 14-inch Full HD (1920×1080) anti-glare touchscreen with 300-nit brightness provides crisp visuals for detailed work, presentations, and intuitive touch navigation even in bright office environments.
- Global Connectivity Freedom: Intel XMM 7360 LTE-Advanced with blank eSIM card enables secure internet access anywhere, perfect for remote workers, field sales professionals, and frequent travellers.
- Enterprise Security Features: Intel vPro Active Management Technology, TPM security chip, Express Sign-In with IR camera, and Windows 11 Pro BitLocker encryption provide comprehensive data protection for sensitive business information.
How Does the Dell Latitude 5420 Perform in Daily Business Use?
In real-world professional environments, this powerhouse handles demanding workloads with remarkable efficiency. The Intel Core i7-1185G7 processor easily manages simultaneous video conferencing through Microsoft Teams while running complex Excel models with thousands of rows, PowerPoint presentations with embedded media, and multiple Chrome browser sessions. Users report smooth performance when editing 4K video content, running virtual machines, and managing large databases without noticeable lag or thermal throttling.
The responsive 14-inch touchscreen display transforms how you interact with Windows 11 Pro, enabling intuitive gesture navigation, precise graphic design work, and seamless presentation delivery. Combined with the backlit keyboard optimised for low-light environments, professionals can maintain peak productivity during late-night projects, client meetings, and international conference calls. The 4-cell 63Wh ExpressCharge battery consistently delivers 8-10 hours of mixed usage, including video streaming, document editing, and web browsing.
Global LTE connectivity through the integrated Intel XMM 7360 modem ensures consistent internet access for cloud-based applications, email synchronisation, and VPN connections when Wi-Fi networks are unreliable or unavailable. This capability proves invaluable for sales representatives, consultants, and remote workers who require dependable connectivity across diverse locations and time zones.
Complete Technical Specifications
| Processor | 11th Gen Intel Core i7-1185G7 vPro (4 Core, 8 Thread, 12MB Cache, Base 3.0GHz, Turbo up to 4.8GHz) |
| Graphics | Intel Iris Xe Graphics (integrated) |
| Memory (RAM) | 32GB (2 x 16GB) DDR4-3200 MT/s, Dual-Channel, Non-ECC |
| Storage | 512GB M.2 PCIe NVMe Class 35 SSD |
| Display | 14" Full HD (1920×1080) Touchscreen, Anti-Glare, 300 nits brightness |
| Webcam | HD + IR Camera with Microphone (Express Sign-In capable) |
| Operating System | Windows 11 Pro (English) |
| Battery | 4-Cell 63Wh ExpressCharge capable |
| Power Adapter | 65W USB-C EPEAT Adapter |
| Wireless | Intel Wi-Fi 6 AX201 (802.11ax) 2x2 + Bluetooth 5.2 |
| Mobile Broadband | Intel XMM 7360 Global LTE-Advanced with Blank eSIM Card |
| Keyboard | English US Backlit Keyboard (79-key) |
| USB Ports | 2x USB 3.2 Gen 1, 2x Thunderbolt 4 (USB-C) |
| Video Output | HDMI 2.0, Thunderbolt 4 (supports dual 4K displays) |
| Audio | 3.5mm headphone/microphone combo jack |
| Ethernet | RJ-45 Gigabit Ethernet |
| Security | Intel vPro Active Management Technology (AMT), TPM 2.0, Secure Boot, IR Camera |
| Card Reader | microSD card reader |
| Weight | Starting at 1.37kg (3.02 lbs) |
| Dimensions | 321.35mm x 212mm x 19.3-20.9mm (W x D x H) |
| Chassis Material | Carbon fibre reinforced polymer |
| MIL-STD Certification | MIL-STD-810H tested for durability and reliability |
Is the Dell Latitude 5420 Right for Your Needs?
|
✓ Best For: • Business professionals requiring high-performance multitasking • Remote workers needing reliable LTE connectivity • Financial analysts working with complex spreadsheets • Sales representatives delivering client presentations • Content creators editing photos and light video work |
✗ Not Recommended For: • Intensive 3D gaming or GPU-accelerated rendering • Professional video editing with 4K+ timelines • CAD engineering with complex 3D assemblies • Machine learning model training requiring dedicated GPUs • Budget-conscious users seeking basic web browsing only |
Understanding Condition Grades and Battery Health
Every Dell Latitude 5420 undergoes Reboot IT's comprehensive Verified Refurb certification process, ensuring optimal functionality and reliability. Our transparent three-tier grading system provides complete transparency about cosmetic condition and battery performance. All units feature professionally tested components, cleaned exteriors, and verified software installations.
| A — Excellent | Minimal wear, no scratches on screen, pristine keyboard | 70%+ of original capacity (44Wh+) |
| B — Good | Light usage marks, possible keyboard wear, 1-3 dead pixels | 50-70% of original capacity (32-44Wh) |
| C — Fair | Visible wear, scratches up to 5cm, up to 5 dead pixels | Under 50% of original capacity (<32Wh) |
All batteries include a 30-day warranty as consumable components. Grade A devices deliver reliable all-day productivity, while Grade C units may require more frequent charging but maintain full laptop functionality.
Frequently Asked Questions About the Dell Latitude 5420
What warranty is included with the Dell Latitude 5420?
Every Dell Latitude 5420 includes a comprehensive 12-month warranty covering all components and functionality, provided by Reboot IT. Battery has a separate 30-day warranty as a consumable component.
Can this laptop handle modern business applications?
Absolutely. The Intel Core i7-1185G7 with 32GB RAM easily manages Microsoft 365, video conferencing, CRM software, accounting programs, and cloud-based applications simultaneously without performance bottlenecks.
Is the LTE connectivity unlocked for all carriers?
Yes, the Intel XMM 7360 LTE modem works with global carriers. The included blank eSIM card can be activated with your preferred mobile provider for instant internet access.
How long does the battery last on a full charge?
Battery life varies by grade and usage. Grade A units deliver 8-10 hours of mixed productivity tasks, while Grade C units provide 4-6 hours depending on application demands and screen brightness.
Does Windows 11 Pro support all business features?
Yes, Windows 11 Pro includes BitLocker encryption, Remote Desktop, domain join capabilities, Group Policy management, and enhanced security features essential for enterprise environments.
Can I connect multiple external monitors?
Yes, dual Thunderbolt 4 ports support two 4K displays simultaneously, plus an additional monitor via HDMI 2.0 for comprehensive multi-display productivity setups.
What makes this a 'business-grade' laptop?
Business-grade features include Intel vPro management, MIL-STD-810H durability testing, enterprise security chips, spill-resistant keyboard, and components designed for 8+ hours daily professional use.
Warranty and After-Sales Support
Your Dell Latitude 5420 is protected by a comprehensive 12-month warranty provided by Reboot IT, Australia's trusted refurbished computer specialist since 2001. This warranty covers all hardware components, functionality, and software performance under normal business usage conditions.
The warranty includes technical support via phone and email, with repair or replacement services handled through our experienced technician network. Battery components carry a separate 30-day warranty as consumable parts. To initiate a warranty claim, contact our customer service team with your order details and device serial number.
Every device undergoes our rigorous Verified Reboot Refurb certification process, including comprehensive component testing, software verification, and quality assurance checks before shipment. This ensures your laptop meets our high standards for reliability and performance.
Upgradeability and Compatibility Options
The Dell Latitude 5420 offers moderate upgrade potential for future-proofing your investment. Memory is user-accessible through two SO-DIMM slots, supporting up to 64GB DDR4-3200 for extreme multitasking scenarios. The M.2 2280 SSD slot accepts larger capacity drives up to 2TB for expanded storage needs.
Windows 11 Pro is fully supported with all TPM 2.0 and UEFI security requirements met, ensuring compatibility with future Windows updates and enterprise software deployments. The laptop's Intel vPro platform provides long-term manageability and security updates for corporate IT environments. USB-C Thunderbolt 4 ports support the latest peripherals, external storage arrays, and docking station connectivity for comprehensive workspace expansion.
Built-in Webcam |
| Audio Output | Integrated |
| Brand | Dell |
| Bundle Description | None |
| Colour | Black |
| Custom Bundle | No |
| GPU | Intel TigerLake GT2 Iris Xe Graphics |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Hard Drive Capacity | 256GB |
| Item Height | 20.90mm |
| Item Length | 321.35mm |
| Item Weight | 1.37kg |
| Item Width | 212.0mm |
| Manufacturer Warranty | 3 Months |
| Processor | Intel Core i7 11th Gen. |
| Processor Model | 1185G7 |
| Memory Type | DDR4 SODIMM |
| Model | Latitude 5420 |
| MPN | None |
| Operating System | WINDOWS 11 PRO |
| Operating System Edition | WINDOWS 11 PRO |
| Optical Drive | None |
| Other Software | None |
| Part Number | None |
| Max Turbo Speed | 4.80 GHz |
| Processor Speed | 3.00GHz |
| RAM Size | 16GB |
| Release Date | Q121 |
| Release Year | 2021 |
| Screen Size | 14.0 in |
| SSD Capacity | 256GB |
| Storage Type | NVMe |
| Connectivity | Wi-Fi|USB 3.0|USB-C|HDMI |
| Features | Built-in Webcam|Wi-Fi |
| Maximum Resolution | 1920x1080 |
| Most Suitable For | Casual Computing |
| RAM Type | DDR4 SODIMM |
| Series | Latitude |
| Type | Notebook/Laptop |
| Webcam | YES |
| L2 Cache | 5 MB |
| Cores | 4 |
| Maximum RAM Capacity | 32 GB |
| Hard drive upgradable | None |
| RAM upgradable | None |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade









