Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Based on the search results, the Dell Latitude 5500 is fully compatible with Windows 11 Pro. The Intel Core i7-8665U processor is officially supported by Microsoft, and Dell has published Windows 11 driver packs for this model. Here's an updated product description with Windows 11 Pro:
Dell Latitude 5500 – Certified Refurbished Business Laptop
The Dell Latitude 5500 is a powerful 15.6-inch business-class laptop featuring an Intel Core i7-8665U processor with 32GB DDR4 memory, 256GB M.2 PCIe NVMe SSD storage, integrated Intel UHD Graphics 620, and Windows 11 Pro, delivering reliable performance for demanding professional tasks, multitasking, and enterprise productivity.
Engineered for Professional Performance
This business-grade laptop combines portability with processing power, making it ideal for corporate professionals, consultants, and organisations seeking reliable productivity without compromise. The Latitude 5500 excels in video conferencing, spreadsheet management, database applications, and seamless remote work environments whilst maintaining all-day productivity capabilities.
Key Advantages
- Powerful Intel Core i7 vPro processor with remote management capabilities for enterprise security and control
- Ample 32GB memory and 256GB SSD storage for multitasking and responsive application performance
- Crystal-clear 15.6-inch HD display with anti-glare technology and integrated privacy shutter for enhanced focus and data protection
- Dual pointing keyboard with numeric keypad for intuitive navigation and data entry
- Professional-grade Qualcomm Wi-Fi 802.11ac with Bluetooth 5.0 for seamless connectivity
- Robust audio featuring Waves MaxxAudio Pro for clear conference calls and media playback
- Comprehensive security framework including TPM 2.0 encryption and optional biometric authentication
Essential Technical Specifications
- Processor: Intel Core i7-8665U (8th Generation, 4 cores, 8MB cache, 1.9GHz, vPro-capable)
- Memory: 32GB DDR4 2400MHz (2x16GB SO-DIMM, upgradable to 64GB)
- Storage: 256GB M.2 PCIe NVMe Class 40 SSD (expandable options available)
- Display: 15.6-inch HD (1366x768), anti-glare, 1000:1 contrast ratio with integrated camera and microphone
- Graphics: Integrated Intel UHD Graphics 620 with Thunderbolt support
- Connectivity: Qualcomm QCA61x4A 802.11ac Wi-Fi (dual-band 2x2), Bluetooth 5.0, Gigabit Ethernet, three USB 3.1 ports, USB-C with Power Delivery
- Audio: Realtek ALC3204 with Waves MaxxAudio Pro dual speakers
- Keyboard: Backlit dual-pointing keyboard with spill-resistant design and numeric keypad
- Dimensions: 359.1mm width × 236.25mm depth × 20.3–22mm height
- Weight: Approximately 1.82kg (varies with configuration)
Windows 11 Pro Operating System
This certified refurbished unit includes Windows 11 Pro, the latest business-focused operating system offering enhanced productivity and security for modern professionals. Windows 11 Pro features advanced multitasking capabilities including Snap Layouts for intuitive window arrangement, tabbed File Explorer for streamlined file management, and live captions for accessible meetings and media. The operating system delivers robust security with BitLocker encryption, Secure Boot, TPM 2.0 support, Smart App Control technology, and Windows Hello biometric authentication—ideal for enterprise environments handling sensitive data. Additional business features include Group Policy management, domain joining capabilities, Remote Desktop access, and Hyper-V virtualisation support for advanced deployment scenarios.
Windows 11 Pro represents a significant advancement over Windows 10, prioritising modern workflows and hybrid work environments with improved user experience and refined productivity tools. The streamlined interface, enhanced performance optimisation, and automatic display memory (remembering window arrangements across multiple monitors) streamline daily tasks. Quick Settings provide convenient access to Bluetooth devices, VPN connections, and audio controls directly from the taskbar. Whilst Windows 11 Pro requires mandatory security updates to maintain system integrity and features a more contemporary interface that may require brief user adjustment, these proactive measures ensure your device remains secure, current, and equipped with cutting-edge functionality without requiring costly upgrades.
Quality Assurance and Reboot IT Certification
We've tested all features and functions on this device to ensure comprehensive reliability and performance. This unit has been verified and certified by Reboot IT's thorough testing process, utilising cutting-edge diagnostic software. All hardware components—including the processor, RAM, storage drive, display, keyboard, touchpad, Wi-Fi connectivity, speakers, USB ports, and microphone—have been rigorously evaluated and confirmed operational.
Reboot IT has been an expert in the refurbished technology industry since 2001, employing professional-grade testing protocols and certified refurbishment procedures. Every verified refurbished device undergoes extensive diagnostics using industry-standard tools to confirm performance standards equivalent to new equipment.
Understanding Refurbishment Grades
If this unit is available in both Excellent and Good grades, here's the distinction: Excellent grade units show barely any signs of previous use, with only minimal scuffing or light wear from standard use, pristine screens free from scratches or defects, and light keyboard wear. Good grade units are fully functional with more visible signs of use, including scratches on the laptop body, heavier keyboard wear, and possible small dents or paint chips, but screens remain free from cracks and all components function perfectly.
Warranty and Support
This certified refurbished Dell Latitude 5500 is backed by a comprehensive 1-year hardware warranty provided by Reboot IT. Should any covered hardware components fail during the warranty period, repair or replacement will be arranged following remote diagnosis. This coverage demonstrates our confidence in the thorough testing and refurbishment process each device undergoes.
Why Choose Refurbished?
By selecting this certified refurbished Dell Latitude 5500, you're acquiring a professionally restored device with comparable performance and reliability to new equipment at a significantly reduced price point. You're also making an environmentally responsible choice by extending the lifecycle of quality technology and reducing electronic waste.
Ready to enhance your productivity with proven business-class performance and modern Windows 11 Pro capabilities? Add this certified refurbished Dell Latitude 5500 to your cart today and experience the reliability, security, and functionality of professional-grade computing with the added confidence of Reboot IT's comprehensive testing and warranty support.
WEBCAM |
| Audio Output | Integrated |
| Brand | Dell |
| Bundle Description | None |
| Colour | Black |
| Custom Bundle | No |
| GPU | Intel UHD Graphics 620 |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Hard Drive Capacity | None |
| Item Height | 21mm |
| Item Length | 357mm |
| Item Weight | 1.82kgs |
| Item Width | 235mm |
| Manufacturer Warranty | 3 Months |
| Processor | Intel Core i7 8th Gen. |
| Processor Model | 8665U |
| Memory Type | DDR4 SODIMM |
| Model | Latitude 5500 |
| MPN | None |
| Operating System | WINDOWS 11 PRO |
| Operating System Edition | WINDOWS 11 PRO |
| Optical Drive | None |
| Other Software | None |
| Part Number | None |
| Max Turbo Speed | 4.80 GHz |
| Processor Speed | 1.90GHz |
| RAM Size | 32GB |
| Release Date | Q2'19 |
| Release Year | 2019 |
| Screen Size | 15.6 in |
| SSD Capacity | 512GB |
| Storage Type | NVMe |
| Connectivity | Wi-Fi|USB 3.0|USB-C|HDMI|Ethernet |
| Features | Webcam|Built-in Microphone|Backlit Keyboard |
| Maximum Resolution | 1920x1080 |
| Most Suitable For | Casual Computing|Office |
| RAM Type | DDR4 SODIMM |
| Series | Latitude |
| Type | Notebook/Laptop |
| Webcam | YES |
| L2 Cache | None |
| Cores | 4 |
| Maximum RAM Capacity | 32 GB |
| Hard drive upgradable | Yes |
| RAM upgradable | Yes |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade
