Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.



Certified Refurbished Dell OptiPlex 9020 Ultra Small Form Factor Desktop
The Dell OptiPlex 9020 USDT features an Intel Core i7-4770S processor running at 3.10 GHz (turbo boost up to 3.90 GHz), 8 GB DDR3 RAM, 256 GB SSD storage, DVD-RW optical drive, and integrated Intel HD Graphics 4600 in a compact black ultra-small form factor chassis. This certified refurbished business desktop from Reboot IT delivers enterprise-class performance for office productivity, multitasking, and everyday computing tasks in an ultra-compact design that occupies minimal desk space.
Practical Use Cases
This space-saving desktop is ideal for business environments, home offices, call centres, and reception areas where desk real estate is limited. The OptiPlex 9020 USDT excels at office productivity applications, web browsing, email management, video conferencing, and document processing. With multiple USB ports and dual display outputs, it supports multi-monitor setups for users who need to work across multiple applications simultaneously.
Key Features and Benefits
- Powerful quad-core processor: Intel Core i7-4770S 4th generation with 8 MB cache delivers reliable performance for demanding business applications
- Fast storage: 256 GB solid-state drive ensures rapid boot times and quick file access to enhance productivity
- Expandable memory: 8 GB DDR3 RAM (expandable to 16 GB maximum) supports smooth multitasking
- Space-efficient design: Ultra-small form factor fits easily on or under desks without sacrificing performance
- Comprehensive connectivity: Multiple USB 3.0 and 2.0 ports, DisplayPort, VGA, and Gigabit Ethernet for versatile peripheral connections
- Optical drive included: DVD-RW drive for disc reading and burning capabilities
- Enterprise-grade reliability: Built on Intel Q87 chipset with vPro technology support for business management
Essential Technical Specifications
- Processor: Intel Core i7-4770S, 3.10 GHz base (3.90 GHz turbo), quad-core, 8 MB cache
- Memory: 8 GB DDR3 1600 MHz (2 DIMM slots, expandable to 16 GB)
- Storage: 256 GB SSD (Solid State Drive)
- Graphics: Integrated Intel HD Graphics 4600
- Optical Drive: DVD-RW
- Connectivity: 4x USB 3.0, 6x USB 2.0, DisplayPort, VGA, Gigabit Ethernet
- Chipset: Intel Q87 Express
- Dimensions: 236.22 mm (H) x 66.04 mm (W) x 238.76 mm (D)
- Weight: 3.29 kg
- Colour: Black
Operating System Considerations
This unit ships without an operating system, providing deployment flexibility for businesses. The primary advantage is cost savings and the ability to install your preferred operating system using existing corporate licensing, ensuring compliance with your organisation's IT policies. You can choose between Windows, Linux distributions, or other operating systems based on your specific requirements. The main consideration is that setup requires additional time for OS installation and driver configuration before the system becomes operational.
Cosmetic Grading Standards
Reboot IT's cosmetic grading system helps you understand the visual condition of your refurbished device. Excellent Grade units show evidence of very light previous use with minimal wear—any scuffing or abrasions are barely noticeable and associated with standard minimal use. Good Grade units remain fully tested and fully functional but feature more visible signs of wear, including light scratches on the external body, minor dings or dents, and small paint chips on the surface. Both grades deliver identical performance and reliability.
Quality Assurance and Testing
Every Dell OptiPlex 9020 USDT undergoes Reboot IT's comprehensive Verified Refurb testing process to ensure all features and functions operate correctly. Since 2001, Reboot IT has been an expert in the refurbished technology industry, utilising cutting-edge diagnostic software to meticulously test each component. All certified refurbished units are verified through this thorough testing process, with any worn or faulty components replaced exclusively with high-quality original parts to guarantee reliable, long-lasting performance. Each desktop is professionally cleaned and carefully graded so you know exactly what condition your certified refurbished computer is in.
Warranty Coverage
This Dell OptiPlex 9020 USDT is sold by Reboot IT with a 3-month warranty covering all hardware faults in materials and workmanship. The warranty includes repair or replacement of defective parts at no extra cost and begins from your purchase date. Reboot IT stands behind their certified refurbished products with comprehensive warranty coverage for screens, motherboards, hard drives, and other hardware components. Extended warranty options are also available for additional protection.
Ready to experience reliable refurbished technology backed by expert testing and warranty protection? Order your certified Dell OptiPlex 9020 USDT today.
Optical Drive |
| Manufacturer Warranty | 1 Year |
| Features | None |
| Item Height | None |
| RAM Size | 8GB |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Chipset | None |
| Item Width | None |
| Model | OptiPlex 9020M |
| Type | Desktop |
| Resolution | None |
| Processor | Intel Core i5-4590T |
| Release Date | Q1'14 |
| Processor Model | 4590T |
| Colour | None |
| Item Weight | None |
| Storage Type | SSD (Solid State Drive) |
| Optical Drive | None |
| Operating System Edition | None |
| SSD Capacity | 256GB |
| Memory Type | DDR3 SODIMM |
| Cores | 2 |
| Other Software | None |
| Brand | Dell |
| L2 Cache | None |
| Form Factor | Ultra Small Form Factor (USDT) |
| Part Number | None |
| Screen Size | None |
| Maximum Ram Capacity | None |
| Custom Bundle | No |
| Motherboard Model | None |
| Series | OptiPlex |
| Operating System | None |
| RAM Type | DDR3 SODIMM |
| Most Suitable For | Office |
| Connectivity | None |
| Max Turbo Speed | None |
| MPN | None |
| Processor Speed | 2.00GHz |
| Release Year | 2014 |
| Hard Drive Capacity | 256GB |
| GPU | HD GRAPHICS |
| Item Length | None |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade











