Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.



HP 4120 IP Phone - Certified Refurbished Microsoft Lync Desktop Solution
The HP 4120 IP Phone (J9766B) features a Windows CE processor with 3.5-inch TFT colour LCD display (320 x 240 pixels), dual Gigabit Ethernet ports, USB connectivity, and Microsoft Lync optimisation, delivering professional unified communications for modern office environments. This certified refurbished desktop telephone provides seamless integration with Microsoft Office 365 and Lync platforms, making it the ideal choice for businesses seeking reliable, feature-rich IP telephony solutions.
Ideal Use Cases
Perfect for corporate offices requiring unified communications integration, the HP 4120 excels in environments where Microsoft Lync and Office 365 connectivity are essential. Professional reception areas, executive offices, and conference rooms benefit from its advanced features including calendar integration, global address list access, and presence indicators. The device suits businesses transitioning from traditional phone systems to modern IP-based communications while maintaining familiar desktop functionality.
Key Features & Benefits
- Microsoft Lync Integration: Seamlessly connects with Microsoft unified communications platforms for enhanced productivity
- Advanced Audio Technologies: Features echo cancellation, noise suppression, and automatic gain control for crystal-clear conversations
- Dual Network Ports: Gigabit Ethernet with pass-through capability reduces cable requirements and simplifies installation
- Professional Display: High-resolution colour screen shows caller information, contacts, and meeting details
- Better Together Support: Enhanced integration with Lync desktop client including synchronized call controls and video capabilities
- Flexible Connectivity: USB host and device ports enable expanded functionality and accessory support
- Enterprise Audio: Wideband frequency response and professional-grade speakerphone capabilities
- Power over Ethernet: IEEE 802.3af PoE support eliminates need for separate power adapters
Technical Specifications
- Dimensions: 22.5 x 4.19 x 23.8 cm (W x D x H)
- Weight: 1.5 kg
- Display: 3.5-inch TFT colour LCD (320 x 240 pixels)
- Processor: Windows CE-based system
- Network Ports: Dual 10/100/1000 Ethernet with PoE
- Input Controls: 21 programmable buttons including navigation and soft keys
- Power Requirements: IEEE 802.3af PoE Class 2
- Operating Temperature: 0°C to 40°C
- Audio Technologies: Echo cancellation, noise suppression, adaptive jitter buffers
- Connectivity: USB host/device, headset port, wideband support
Windows CE Operating System
Pros: Designed specifically for embedded devices with minimal resource requirements, providing stable operation and reliable performance in business environments. The Windows CE platform offers excellent compatibility with Microsoft enterprise systems and supports Win32 programming interfaces for seamless integration.
Cons: Microsoft has discontinued support for Windows CE, meaning no future security updates or feature enhancements. This legacy operating system lacks modern capabilities and may present compatibility challenges with newer software platforms.
Quality Assurance & Warranty
All functions and features are comprehensively tested using advanced diagnostic software to ensure optimal performance. Reboot IT has been an industry expert since 2001, utilising cutting-edge testing technology to verify every device meets professional standards. Each unit undergoes Reboot IT's thorough refurbishment process, with all components verified through rigorous quality assurance protocols.
This certified refurbished HP 4120 IP Phone is backed by a comprehensive 1-year warranty from Reboot IT, providing complete peace of mind for your business communications investment.
Professional Refurbishment Standards
Every HP 4120 IP Phone receives meticulous attention during the refurbishment process. Our experienced technicians test all features and functions to guarantee like-new performance. As certified refurbishment specialists, Reboot IT ensures each device meets the highest quality standards before earning our Verified Refurb certification.
Note: Stand/mount not included with this unit.
Upgrade your business communications today with this professionally refurbished HP 4120 IP Phone - your gateway to enhanced productivity and seamless Microsoft Lync integration, backed by Reboot IT's trusted expertise and comprehensive warranty protection.
Manufacturer Warranty | 3 Months |
Brand | HP |
Model | 4120 IP Phone |
Type | IP Phone |
Colour | Black |
Screen Size | None |
Connectivity | Ethernet |
Bundle Description | None |
Features | Handset Only |
MPN | 4120 |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade monitors are for those who expect a display showing very little to no signs of previous use. With minimal scuffing or abrasions on the housing/frame and no imperfections on the screen, these units offer an almost-new viewing experience.
"Good" Grade - Laptops
"Good" grade laptops are fully functional but come with signs of more extensive use compared to Excellent grade units. This includes scratches on the laptop body, heavier wear on keyboards, and possible small dents or paint chips. Screens may show uneven light diffusion and subtle blemishes but no cracks.
"Good" Grade - Desktops
Similar to laptops, "Good" grade desktops may exhibit light scratches and more noticeable wear on the case compared to "Excellent" grade PCs. Small dings or paint chips might be present but do not affect functionality.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include body scratches, minor cracks, or a loose/wobbly base. Screens could display uneven light diffusion and moderate blemishes but remain free from cracks.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade