Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.





Microsoft Surface Laptop 2 - Intel Core i5-8350U 8th Gen with Windows 11 Pro
The Microsoft Surface Laptop 2 features an Intel Core i5-8350U 8th Generation processor at 1.70 GHz base frequency with Intel Turbo Boost up to 3.60 GHz, 8GB LPDDR3 RAM, 256GB NVMe SSD storage, 13.5-inch touchscreen display at 2256x1504 resolution, Intel UHD 620 Graphics, Wi‑Fi connectivity, and Windows 11 Pro operating system, delivering powerful performance for business and professional use.
Business-Grade Performance and Specifications
This certified refurbished Surface Laptop 2 delivers exceptional business performance with its quad-core Intel Core i5-8350U processor supporting Intel Hyper-Threading Technology for efficient multitasking. The 8GB LPDDR3 memory ensures smooth operation of business applications, whilst the 256GB NVMe SSD provides fast boot times and responsive file access. The Intel UHD 620 integrated graphics support 4K output at 60Hz and DirectX 12.0 compatibility for professional applications.
The premium 13.5-inch PixelSense display offers 2256 x 1504 resolution with 10-point multi-touch capability and Corning Gorilla Glass 3 protection, delivering crisp visuals for presentations and detailed work. Connectivity options include full-size USB 3.0, Mini DisplayPort 1.2, 3.5mm audio jack, and Surface Connect port for versatile peripheral support.
Essential Technical Specifications
- Processor: Intel Core i5-8350U 8th Generation, 1.70 GHz base, up to 3.60 GHz turbo
- Memory: 8GB LPDDR3 RAM (1866MHz)
- Storage: 256GB NVMe SSD
- Display: 13.5-inch touchscreen, 2256x1504 resolution, 201 PPI
- Graphics: Intel UHD 620 with shared system memory
- Connectivity: Wi‑Fi 802.11ac, Bluetooth 4.1 LE
- Ports: USB 3.0, Mini DisplayPort 1.2, 3.5mm audio, Surface Connect
- Dimensions: 308.1mm x 223.27mm x 14.48mm
- Weight: 1.25 kg
- Operating System: Windows 11 Pro
Premium Construction and Design
The Surface Laptop 2 features aluminium construction with signature Alcantara fabric covering the keyboard area and palm rest, available in sophisticated Matte Black finish. The full-size backlit keyboard provides 1.5mm key travel for comfortable typing, whilst the precision glass trackpad supports five-finger multitouch gestures. Physical security includes TPM 2.0 chip for enterprise-grade protection and Windows Hello face authentication capability.
Windows 11 Pro Advantages
Windows 11 Pro offers significant advantages for business users including enhanced security features with BitLocker encryption for data protection, Group Policy management for IT administration, Remote Desktop capabilities for flexible working arrangements, and enterprise-grade updates control. However, Windows 11 Pro may utilise slightly more system resources due to additional background services compared to Home edition, though this is negligible on modern hardware. The Pro version excels in corporate environments with domain joining capabilities and Azure Active Directory integration, though casual users may find many features unnecessary.
Quality Assurance and Testing Process
Excellent Grade: This device shows only very light signs of use, such as very minor scuffing or abrasions, maintaining premium cosmetic appearance.
Good Grade: Fully tested and functional laptops may have some external wear, scratches, or dings in the external covers whilst maintaining complete functionality.
Reboot IT has been an expert in the refurbished technology industry since 2001, utilising cutting-edge testing software to verify all units through a thorough refurbishment process. All features and functions are comprehensively tested, including hard drives, CMOS, ports, screens, connectivity, and system performance to ensure devices meet stringent quality standards. Every unit is verified refurb by Reboot IT's exhaustive testing process, guaranteeing reliable performance and functionality.
This certified refurbished Microsoft Surface Laptop 2 comes with a comprehensive 1-year warranty from Reboot IT, providing peace of mind and professional support. Transform productivity with this premium business laptop that combines Microsoft's innovative design with enterprise-grade performance and security features.
Backlit Keyboard |
Bluetooth |
Built-in Webcam |
Touchscreen |
Wi-Fi |
Audio Output | Integrated |
Brand | Microsoft |
Bundle Description | None |
Colour | Silver |
Custom Bundle | No |
GPU | Intel UHD 620 Graphics |
Graphics Processing Type | Integrated/On-Board Graphics |
Hard Drive Capacity | None |
Item Height | 14.5mm |
Item Length | 308mm |
Item Weight | 1.28kgs |
Item Width | 223mm |
Manufacturer Warranty | 3 Months |
Processor | Intel Core i5 8th Gen. |
Processor Model | 8350U |
Memory Type | LPDDR3 |
Model | Surface Laptop 2 |
MPN | None |
Operating System | Windows 11 Pro |
Operating System Edition | Windows 11 Pro |
Optical Drive | None |
Other Software | None |
Part Number | None |
Max Turbo Speed | 3.60 GHz |
Processor Speed | 1.70GHz |
RAM Size | 8GB |
Release Date | Q4'18 |
Release Year | 2018 |
Screen Size | 13.5 in |
SSD Capacity | 256GB |
Storage Type | NVMe |
Connectivity | Wi-Fi|USB-A|DisplayPort |
Features | Built-in Webcam|Touchscreen |
Maximum Resolution | 2256x1504 |
Most Suitable For | Casual Computing |
RAM Type | LPDDR3 |
Series | Surface Laptop |
Type | Ultrabook |
Webcam | NO |
L2 Cache | 6 MB |
Cores | 4 |
Maximum RAM Capacity | 16 GB |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade