Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Microsoft Surface Laptop 4 – Certified Refurbished
The Microsoft Surface Laptop 4 features an Intel Core i5-1145G7 processor running at 2.60 GHz (turbo up to 4.40 GHz), 8 GB LPDDR4 onboard memory, 512 GB NVMe SSD storage, and a stunning 13.5-inch PixelSense touchscreen display—delivering premium performance and portability in an elegant aluminium chassis.
Practical Use Cases
Whether you're a student managing coursework and research, a remote professional attending video calls and managing spreadsheets, or a creative individual working with documents and presentations, the Surface Laptop 4 adapts to your needs. Its lightweight design and all-day battery performance make it ideal for on-the-go productivity, whilst the vibrant touchscreen display enhances both work and entertainment experiences.
Key Features & Benefits
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Premium Build Quality: Sleek aluminium chassis in platinum or black finish delivers professional aesthetics and durability for daily use.
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Powerful Intel Processor: 11th Gen Core i5-1145G7 with quad-core architecture ensures smooth multitasking and responsive performance across applications.
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Vibrant Touchscreen Display: 13.5-inch PixelSense touchscreen with 2256 × 1504 resolution and 10-point multi-touch capability provides crystal-clear visuals and intuitive interaction.
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Fast SSD Storage: 512 GB NVMe SSD dramatically reduces boot times and accelerates file transfers for seamless productivity.
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Integrated Graphics: Intel Iris Xe Graphics (Tiger Lake GT2) handles everyday tasks, light creative work, and casual gaming with capable performance.
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Advanced Connectivity: WiFi 6 (802.11ax) and Bluetooth 5.1 ensure reliable wireless connections, whilst multiple ports accommodate peripherals and external displays.
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HD Webcam: 720p integrated webcam with Windows Hello face authentication provides secure login and reliable video conferencing capabilities.
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Eco-Friendly Choice: Certified refurbished design extends device lifecycle and reduces electronic waste whilst delivering substantial savings.
Essential Technical Specifications
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Processor: Intel Core i5-1145G7, 2.60 GHz base / 4.40 GHz turbo, 4-core, 8 MB cache
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Memory: 8 GB LPDDR4 onboard (non-upgradeable)
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Storage: 512 GB NVMe SSD
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Display: 13.5-inch PixelSense touchscreen, 2256 × 1504 resolution, 10-point multi-touch
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Graphics: Intel Iris Xe Graphics (Tiger Lake GT2 integrated)
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Operating System: Windows 11 Pro (64-bit)
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Dimensions: 308 mm (L) × 223 mm (W) × 14.5 mm (H)
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Weight: 1.29 kg
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Connectivity: WiFi 6 (802.11ax), Bluetooth 5.1
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Ports: 1 × USB-C, 1 × USB-A, 1 × 3.5 mm headphone jack, 1 × Surface Connect (proprietary)
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Webcam: 720p with Windows Hello face authentication
Windows 11 Pro – Advantages & Considerations
Advantages: Windows 11 Pro offers enhanced security features, advanced device management capabilities, and remote desktop functionality—ideal for professional users. The operating system includes built-in virtualization support, making it suitable for demanding workloads. You'll also benefit from regular security updates and extended support timelines.
Considerations: Windows 11 Pro requires more system resources than Home editions, which may result in slightly reduced battery life compared to lighter operating systems. Some legacy software may require compatibility adjustments on this modern OS.
Understanding Refurbished Grades
Our certified refurbished Surface Laptop 4 is available in different cosmetic grades:
Excellent Grade: Devices show barely any signs of previous use, with only very minor scuffing or abrasions associated with minimal standard use. Keyboards display light wear, and screens remain pristine—free from scratches, cracks, dead pixels, or discoloration. This grade represents an almost-new experience.
Good Grade: Fully functional devices with more noticeable cosmetic use including scratches on the laptop body, heavier keyboard wear, and possible small dents or paint chips. Screens may show uneven light diffusion and subtle blemishes but remain crack-free, delivering excellent value at a lower price point.
Quality Assurance & Warranty
All units undergo Reboot IT's comprehensive refurbishment process, including rigorous testing of hard drives, CMOS battery, ports, screens, keyboards, touchpads, WiFi, webcams, and microphones. We tested all features and functions to ensure reliable performance and longevity. Reboot IT has been an industry expert since 2001, employing cutting-edge testing software and meticulous quality control protocols. Every unit is verified refurbished by Reboot IT through our thorough testing process, ensuring you receive a device that performs like new.
Warranty: 1 year, provided by Reboot IT.
Why Choose Certified Refurbished?
Purchasing a certified refurbished device from Reboot IT means acquiring premium technology at a fraction of retail cost whilst supporting environmental sustainability. You receive the same quality standards, performance guarantees, and warranty coverage as you would from other retailers, with the added confidence that your device has been professionally inspected and approved by a trusted industry leader.
Your Trusted Partner Since 2001
Reboot IT specialises in providing quality refurbished technology to Australian customers. Our commitment to rigorous testing, transparent grading, and comprehensive warranties ensures you can purchase with confidence. Transform your digital experience today with the Microsoft Surface Laptop 4—performance, portability, and value combined.
WEBCAM|TOUCH |
| Audio Output | Integrated |
| Brand | Microsoft |
| Bundle Description | None |
| Colour | Silver |
| Custom Bundle | No |
| GPU | Intel Iris Plus G7 Graphics |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Hard Drive Capacity | None |
| Item Height | 8.5mm |
| Item Length | 308mm |
| Item Weight | 0.77kgs |
| Item Width | 223mm |
| Manufacturer Warranty | 3 Months |
| Processor | Intel Core i5 10th Gen. |
| Processor Model | 1035G7 |
| Memory Type | LPDDR4 |
| Model | Surface 3 |
| MPN | 1867 |
| Operating System | Windows 11 Home |
| Operating System Edition | Windows 11 Home |
| Optical Drive | None |
| Other Software | None |
| Part Number | 1867 |
| Max Turbo Speed | 3.70 GHz |
| Processor Speed | 1.20GHz |
| RAM Size | 8GB |
| Release Date | Q4'19 |
| Release Year | 2019 |
| Screen Size | 13.5 in |
| SSD Capacity | 128GB |
| Storage Type | NVMe |
| Connectivity | Wi-Fi|USB-C |
| Features | Built-in Webcam|Touchscreen |
| Maximum Resolution | 2256x1504 |
| Most Suitable For | Casual Computing |
| RAM Type | LPDDR4 |
| Series | Surface |
| Type | Ultrabook |
| Webcam | YES |
| L2 Cache | 6 MB |
| Cores | 4 |
| Maximum RAM Capacity | 16 GB |
| RAM upgradable |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade
