Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Samsung Galaxy XCover 5 - Brand New Open Box Rugged Smartphone
The Samsung Galaxy XCover 5 (SM-G525F) features a powerful Samsung Exynos 850 octa-core processor running at 2.0 GHz, 4GB RAM, 64GB internal storage expandable to 1TB, a 5.3-inch HD+ PLS TFT display, and a 16MP rear camera with f/1.8 aperture—all engineered within a rugged, military-grade build that delivers exceptional durability and reliable performance for demanding work environments. This brand new open box device has never been used and comes with all original accessories and packaging, having been meticulously inspected and verified by Reboot IT to ensure it meets the highest standards of functionality and quality.
Built for the Toughest Environments
Designed specifically for professionals working in construction, logistics, warehousing, field services, and outdoor industries, the Galaxy XCover 5 withstands the challenges that would damage standard smartphones. Its IP68 water and dust resistance rating protects against submersion up to 1.5 metres for 30 minutes, whilst the MIL-STD-810H military certification ensures it can handle drops from 1.5 metres onto flat steel surfaces. The removable 3,000 mAh battery with 15W fast charging means you can swap batteries on the job site without stopping work, and the glove-touch support allows operation with work gloves on—essential for maintaining productivity in tough conditions.
Key Features & Benefits
The XCover programmable key provides instant access to your most-used functions, whether that's activating the LED flashlight, launching emergency calls, or opening enterprise apps like Knox Capture for barcode scanning. Face recognition works even whilst wearing gloves, and the dedicated POGO pins enable charging through a desk dock without wearing out the USB-C port. Push-to-Talk functionality with Microsoft Teams integration transforms this smartphone into a walkie-talkie for team communication, whilst Samsung Knox defence-grade security protects sensitive business data with hardware and software encryption.
The 5.3-inch display with 311 ppi pixel density delivers clear visibility in bright outdoor conditions, and the 16MP rear camera with Phase Detection Autofocus captures detailed photos and 1080p video for documentation and reporting. With comprehensive connectivity including 4G LTE, dual-band Wi‑Fi 802.11ac, Bluetooth 5.0, NFC, and GPS with multiple satellite systems (GLONASS, Beidou, Galileo), this device keeps you connected wherever work takes you.
Technical Specifications
- Processor: Samsung Exynos 850 octa-core (2.0 GHz, 8nm process)
- Memory: 4GB RAM with 64GB eMMC 5.1 storage (expandable via microSDXC up to 1TB)
- Display: 5.3-inch HD+ (720 x 1480 pixels, 18.5:9 aspect ratio) PLS TFT LCD with glove-touch support
- Camera: 16MP rear camera (f/1.8 aperture, PDAF, LED flash) and 5MP front camera (f/2.2 aperture)
- Rugged Protection: IP68 water/dust resistance + MIL-STD-810H military standard certification
- Weight: 172 grams
- Dimensions: 147.1 x 71.6 x 9.2 mm
- Connectivity: 4G LTE (up to 300/50 Mbps), Wi‑Fi 802.11ac dual-band, Bluetooth 5.0, NFC, GPS
- Ports: USB Type-C 2.0, 3.5mm headphone jack, dual POGO charging pins
- Operating System: Android 14 with up to 5 years of security maintenance releases
About the Operating System
This device runs Android 14, which offers improved lock screen customisation, simplified privacy settings with Health Connect for encrypted health data management, and welcome accessibility improvements including enhanced hearing aid support and flash notifications. Whilst Android 14 focuses on refinements rather than headline features, it delivers a smoother, more secure user experience with regional preferences centralised in one menu and enhanced battery tracking. The flexibility of Android allows extensive app availability and customisation options, with Samsung's One UI providing a user-friendly interface optimised for productivity, though updates may arrive less frequently compared to iOS devices.
What "Open Box" Means
This brand new open box Galaxy XCover 5 has never been activated or used by a customer. The device and all original accessories remain in pristine, factory-new condition. "Open box" simply means the original retail packaging may have been opened for inspection or display purposes, but the device itself is completely unused and carries full manufacturer specifications and performance.
Quality Assurance & Testing
Every Samsung Galaxy XCover 5 sold by Reboot IT undergoes our rigorous verification process where we tested all features and functions to guarantee reliable performance. Our technicians conduct comprehensive assessments of the display for dead pixels and touch responsiveness, verify all physical components including buttons, cameras, microphones, and speakers, confirm connectivity across Wi‑Fi, Bluetooth, GPS, and cellular networks, and test all ports and sensors for accuracy.
With over two decades of expertise since 2001, Reboot IT has established itself as Australia's leading technology specialist using cutting-edge testing software and professional certifications. Our thorough testing process validates every device before it reaches you, ensuring optimal operation from the moment you power it on. This brand new open box smartphone offers exceptional value with the assurance of professional verification.
Warranty & Support
This brand new open box Samsung Galaxy XCover 5 is sold by Reboot IT and includes a comprehensive 1-year warranty for your peace of mind. Our commitment to quality means you receive a pristine device backed by expert support and the assurance that it has passed our stringent verification standards.
Ready for Your Toughest Jobs
Whether you're managing a warehouse, coordinating field teams, or working on construction sites, this brand new open box Samsung Galaxy XCover 5 delivers the durability, functionality, and enterprise features you need—all at exceptional value. Experience professional-grade rugged performance with the confidence of Reboot IT's quality guarantee.
Order your brand new open box Samsung Galaxy XCover 5 today and equip yourself with a smartphone that works as hard as you do.
| Features | Bluetooth Enabled|Camera|Rugged |
| Model | Galaxy XCover 5 |
| Contract | Without Contract |
| Resolution | 720x1480 |
| Processor | Exynos 850 2.0 GHz |
| Model Number | SM-G525F |
| Processor Model | Exynos 850 2.0 GHz |
| Colour | Black |
| Ram | 4 GB |
| Network | Unlocked |
| Brand | Samsung |
| Memory Card Type | microSD |
| Camera Resolution | 16 MP |
| Screen Size | 5.3 in |
| Storage Capacity | 64 GB |
| Sim Card Slot | Single SIM |
| Operating System | Android |
| Connectivity | 4G|Bluetooth|USB-C|Wi-Fi |
| Processor Speed | 2.0 GHz |
| Style | Bar |
| Manufacturer Warranty | 1 Year |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade
