VisitUs
VisitUs provides a customisable visitor management system which is designed to simplify the sign-in process and track every person in attendance on site.
Key features include
- Visitor management
- Staff management
- Contactless sign-in
- Pre-registration
- Document signing
- Photo ID
- Badge printing
- Emergency management
- Real-time reporting
- Delivery management
Pricing
Connecting Up qualified members get 35% discount on all annual subscriptions
Lite
$44.00
$28.60
per month/ location
Ideal for smaller businesses looking for a simple sign-in process- Unlimited sign-ins
- Unlimited hosts
- Unlimited iPad terminals
- Unlimited sign-in types
- Unlimited user accounts
- Pre-register visitors
- Evacuation management
- Send bulk SMS
- QR code sign-in options
- Host mobile app
- Custom reporting
- API / Webhooks
- Import visitor data
- Active Directory integration
- Calendar integrations
Standard
$99.00
$64.35
per month /location
Perfect for creating a safer and integrated workplace- All Lite features
- Site inductions
- Badge printing
- Play a welcome video
- Take visitor pictures
- Document signing
- Sign-out entry fields
- Multiple access points
- Multilingual iPad sign-in
- Evacuation SMS included
- Microsoft Teams integration
- Zapier integration
- Slack integration
- VIP / Security alerts
- WebEx Teams integration
Pro
$299.00
$194.35
per month/ location
For workplaces with high security and complex sign-in requirements- All Standard & Lite features
- Unlimited SMS
- Facial recognition
- Track deliveries
- Record employee breaks
- Capacity management
- Compliance alerts
- Record GPS location
- Redirect sign-ins to a URL
- Early access to new features
- KeyPay integration
- Cisco Meraki integration
- RotaOne integration
- Credenxia integration
- Inception integration
*Prices exclude GST and are billed annually
How it works
1. Visitors input their details on a tablet kiosk or scan a QR code to enter their details on their mobile.
2. Staff get notified through SMS, email, Microsoft Teams, or mobile app.
3. Pre-registration, document signing, and site induction options are available.
4. Departure: Guests can sign out via SMS or be signed out by the host.
5. Customisable sign-in types with detailed reports for ACNC reporting needs.
There are 4 ways to interact with the system:
iPad / Android tablet kiosk – The dedicated app allows people to sign in to your location using an intuitive interface that’s clear and easy to understand. Once the sign-in process is complete, the system sends out a notification to the visitors host and can even print out a self-adhesive visitor badge.
Web portal – If you don’t have a tablet device, you can use a dedicated web portal to sign-in visitors, employees, and volunteers. It offers the same level of customisation of the sign-in process but with a different look and feel.
Mobile app – The VisitUs mobile app for Android smart phones and iPhones is available to staff members of an organisation using VisitUs reception.
The app allows for QR code sign-in, where the staff member presents their QR code on the phone to the tablet on arrival or departure.
Staff can receive push notifications about a guest’s arrival or regarding an emergency evacuation on their device.
QR codes – VisitUs also allows for the generation of physical QR codes positioned around a location, allowing people to sign in using their mobile phone.
Employee management
The VisitUs system can also act as a digital register for employees and track the time they spend in the workplace.
Information about staff attendance is then compiled into detailed reports where the organisation can view details on each staff member, including the total time on site.
Document signing
Documents, such as non-disclosure agreements, can be viewed and signed at check-in or prior to arrival.
The visitor’s signature, along with a time and date stamp, is then embedded in the document and kept on record.
Pre-registration and repeat visitors
Visitors can pre-register and complete inductions before arrival via a unique portal. Scheduled visits track induction status. After completion, visitors get a personal QR code for arrival. QR codes can be reused for return visits or use mobile numbers for quick sign-in.
Deliveries
VisitUs delivery featureoffers instant alerts for incoming parcels:
- Couriers or staff log deliveries, triggering immediate email, SMS, or push notifications.
- Recipients receive notifications to collect their parcels.
- The receipt signature option enables detailed reporting of delivery details.
- Reminder messages can be sent if parcels remain uncollected.
Evacuation management features
- Notifies all onsite visitors and staff of emergencies via SMS from the web dashboard or mobile app.
- Evacuees confirm safety via SMS, updating real-time evacuation lists.
- Enables tracking of individuals' locations during emergencies.
- Automatically alerts first aiders via SMS if someone requests assistance.
Photo ID
Request a photo of the visitor during sign-in, which can then be printed onto their badge and included in the email notification to hosts.
It’s a great way to increase security in your building.
Customisation
The VisitUs interface can be customised to display your logo and colour scheme.
Organisations can also tailor the entire check-in process to their needs by creating custom fields, drop-downs, and checkboxes.
They can ask different questions depending on the visitor type, create comprehensive multiple-choice questionnaires, and offer translation into 18 different languages.
Reporting
- Create customisable reports via a web dashboard, exportable to spreadsheets.
- Reports aid in trend forecasting, visitor feedback reviews, and compliance checks.
- Customisable elements include staff attendance, automated daily/weekly email reports, visitor/contractor details (arrival times, time on site), easy download of signed documents.
- Analyse busiest days/times and export reports in Excel-friendly CSV format.
Requirements and Integrations
Hardware and Software requirements
VisitUs is suited to iPads running iPad OS 15 or later and Samsung Tab Android tablets. The software can be downloaded directly from the AppStore or Google Play Store.
Meanwhile, the web interface can be accessed from any suitable browser, and the mobile app is available for iOS and Android devices.
Further optional hardware includes the Brother QL820-NWB label printer to print ID badges and a suitable stand to house the iPad.
VisitUs can supply hardware on request.
Integrations
VisitUs integrates with commonly used workplace software such as Outlook and Gmail calendars, Microsoft Active Directory, and Zapier, which taps into a further 2000-plus common workflows .
Meanwhile, the VisitUs public API and webhooks can automate internal processes and further enhance efficiency in the workplace. Check out their full list of integrations here.
VisitUs
VisitUs offers an easy-to-use flexible visitor management system that records who is onsite and generates detailed reports in the click of a button.
Whether you’re looking to validate timesheets, track how many volunteers have been onsite or need to improve your evacuation process, VisitUs has you covered.
What is a visitor management system?
Visitor management is the term used to record people signing in and out of a physical location. This was traditionally achieved with a paper logbook, but that had its limitations and was very difficult to use for reporting.
VisitUs is a digital solution that sends notifications via SMS, Email and Microsoft Teams to keep you informed of when your visitor has arrived.
It also sends out an evacuation checklist to marshals in the event of an emergency.
Upgrading your paper logbook to a digital visitor management system can transform your front desk operations and save precious time and resources.
How can VisitUs help your charity?
Our intuitive sign-in system can be customised to track and record multiple sign-in types, including visitors, contractors, employees, volunteers and more.
Each sign-in type can be set up to ask specific questions depending on their role, which enhances your reporting capability to a whole new level.
VisitUs has worked with Australian charities to better understand their ACNC reporting requirements and tailored the system to offer a powerful, time-saving solution.
Customer Support
VisitUs was voted number 1 for vendor support by an independent review in 2022. They provide support via phone, email and online knowledge base with guides to assist with set-up, troubleshooting, and support.
Summary
VisitUs is the perfect solution for organisations looking to streamline their visitor management process. With its easy-to-use interface, custom forms, and real-time visitor tracking, VisitUs makes managing visitors a breeze.
Plus, its advanced security features like photo ID verification and digital signature capture ensure your office is always secure.
If you’re tired of clunky and outdated visitor management systems, give VisitUs a try
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