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The use of an effective Client Relationship Management (CRM) system is widely accepted as an effective tool for growing your organisation. For not-for-profits these systems are used for fundraising, stakeholder management and sometimes case management of the client base. In practice, however, the myriad of choices in today’s market can be confusing and will not all offer the best solution for you. Do you purchase a system on premise or opt for Software as a Service (Saas)? Do the needs of your organisation change regularly and will your system accommodate the change? After making your selection, there is the added challenge of implementing the system and managing the change within your organisation to ensure the technology is adopted swiftly and delivers fast ROI.Watch now -
Digital technologies are critical to enabling modern not-for-profits to operate effectively in a COVID environment, reach clients and deliver critical services. In this webinar we will explore how community sector organisations have innovated and used digital technologies to: Delivering services irrespective of location Improve operational efficiencies Enhance service outcomes Course Outcomes Attendees will understand how other non-profits have innovated and used digital technologies support their mission and vision What is not included in the program? n/a Audience: This webinar is suitable for (type of positions/sectors it is relevant to): Not-for-profit IT decision makers, including CEOs, IT managers and operational managers responsible for service delivery. This webinar was made available at no cost to not-for profits through the generous sponsorship of the Victorian Government and delivered as part of the Digital Innovation Festival.Past webinar.Recorded on 30 Aug, 2021 11:00am - 12:00pm.Watch now
