Webinar Recording: Turning a simple thank you into repeat donations and business
Join Connecting Up and Mel Kettle for this special interactive webinar where you will get the chance to speak to Mel live around the topic of how to convert your donors/customers to brand ambassadors for your organisation.
In our fast-paced society, it is often the little things that slip by. Saying thank you is often the first to go. There is evidence to show gratitude is good for our physical and mental wellbeing (thereby reducing sick leave and presentism at work), but it is also good for repeat business. Mel shares simple and practical strategies to thank your donors, customers and suppliers so that they will say thank-you back in the form of repeat donations and business.
This webinar will include a discussion in real time. Come prepared with questions and discussion points and you will have the opportunity to speak to Mel. You can also submit questions or request for specific topic areas to be addressed prior to the webinar. Simply email events@connectingup.org.
System requirements:
If you would like to participate in this session and speak, please check the system requirements by clicking here. It is OK if you do not have these capabilities. You will still be able to type your questions into the Q&A chat box and Mel can address the question through there.
About the presenter: Mel Kettle
Mel Kettle is a communication and social media strategist, author of The Social Association and sought-after speaker. She has over 25 years’ experience, as well as a Master of Business in Marketing and a Master of Public Health.
Mel specialises in working with member-based organisations to help them address some of their biggest challenges – engaging with and demonstrating value to members. She provides tailored and practical communication solutions through speaking, mentoring, training and facilitation.
An accomplished speaker, Mel has presented at many conferences, workshops and events on the topics of communication and social media. Her presentations are packed full of relevant examples and practical advice that participants can start actioning immediately. She also trains, mentors and up-skills CEOs, staff and volunteers to improve their communication and social media skills.
Mel’s first book, The Social Association: 5 key skills not-for-profits need to increase member engagement, generate ROI and create thriving online communities, was published in February 2018.
