Family violence is a complex issue, and people will experience violence differently. New research suggests that the majority of people accessing family violence services will experience some form of technology abuse, such as monitoring of their internet usage. But technology can also play an important role in helping those affected to get the help they need.
In this webinar, you’ll hear from family and domestic violence experts on their recent work to support people experiencing family violence through technology and how technology is being misused – through tech facilitated abuse and concerns about security and quality control.
The webinar will also include information on what to do when you have a client who you suspect is experiencing physical or technological abuse, and when to refer clients to a Domestic Violence specialist.
Featuring lightning talks from:
Helena Bates from Infoxchange – Outlining the recent changes to Ask Izzy and best practices. Introduction to speakers.
Rosalie O’Neale from eSafetyWomen, Office of the eSafety Commissioner – What to be aware of when using technology and how to stay safe online.
Karen Bentley from WESNET – Importance of smartphones for women to stay connected.
Liz Ratcliffe from Domestic Violence Resource Centre – Overview of the ARC App and how technology can help.
Leonie Burnham from Domestic Violence Victoria – Wrap up of recent developments post Royal Commission.
Followed by a Q&A
What is not included in the program?
Course Outcomes:
By the end of this webinar your organisation will have:
- Knowledge of recent technology developments in the family violence sector
- Resources available to those working with people experience violence
- Information on technology facilitated abuse
- An understanding of the opportunities and challenges in collaborating in the family violence sector
Audience
Using technology to support people experiencing family violence is suitable for:
Service providers working in the community sector who would like to learn more about what resources and opportunities are available to them in supporting people experiencing violence
Not available on this date and time? Register anyway! All webinar registrants will receive a full recording and the slides after the webinar has been presented.
Helena Bates, Community Engagement Coordinator, Infoxchange (moderator)
Karen Bentley, National Director, WESNET
Rosalie O’Neale Program Manager – eSafetyWomen, Office of the eSafety Commissioner
Liz Ratcliffe, Project Officer: Family Violence & Tech Safety, Domestic Violence Resource Centre Victoria
Leonie Burnham, State Coordinator for the Personal Safety Initiative, Domestic Violence Victoria

Connecting Up is a part of the Infoxchange Group
Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years.
With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology.
Course Information:
Family violence is a complex issue, and people will experience violence differently. New research suggests that the majority of people accessing family violence services will experience some form of technology abuse, such as monitoring of their internet usage. But technology can also play an important role in helping those affected to get the help they need.
In this webinar, you’ll hear from family and domestic violence experts on their recent work to support people experiencing family violence through technology and how technology is being misused – through tech facilitated abuse and concerns about security and quality control.
The webinar will also include information on what to do when you have a client who you suspect is experiencing physical or technological abuse, and when to refer clients to a Domestic Violence specialist.
Featuring lightning talks from:
Helena Bates from Infoxchange – Outlining the recent changes to Ask Izzy and best practices. Introduction to speakers.
Rosalie O’Neale from eSafetyWomen, Office of the eSafety Commissioner – What to be aware of when using technology and how to stay safe online.
Karen Bentley from WESNET – Importance of smartphones for women to stay connected.
Liz Ratcliffe from Domestic Violence Resource Centre – Overview of the ARC App and how technology can help.
Leonie Burnham from Domestic Violence Victoria – Wrap up of recent developments post Royal Commission.
Followed by a Q&A
What is not included in the program?
Course Outcomes:
By the end of this webinar your organisation will have:
- Knowledge of recent technology developments in the family violence sector
- Resources available to those working with people experience violence
- Information on technology facilitated abuse
- An understanding of the opportunities and challenges in collaborating in the family violence sector
Audience
Using technology to support people experiencing family violence is suitable for:
Service providers working in the community sector who would like to learn more about what resources and opportunities are available to them in supporting people experiencing violence
Not available on this date and time? Register anyway! All webinar registrants will receive a full recording and the slides after the webinar has been presented.
Helena Bates, Community Engagement Coordinator, Infoxchange (moderator)
Karen Bentley, National Director, WESNET
Rosalie O’Neale Program Manager – eSafetyWomen, Office of the eSafety Commissioner
Liz Ratcliffe, Project Officer: Family Violence & Tech Safety, Domestic Violence Resource Centre Victoria
Leonie Burnham, State Coordinator for the Personal Safety Initiative, Domestic Violence Victoria

Connecting Up is a part of the Infoxchange Group
Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years.
With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology.