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Goodtel’s Cloud PBX phone system helps you do good business. With quick set up, these systems are designed to work from any location so whether you’re working from the office or at home, you can stay connected with your colleagues and customers wherever you choose to work.

Goodtel is a social enterprise telco that donates 50% of its profits to good causes that help protect the planet and those in need. It believes doing good is just as important as making a profit.

Goodtel’s main purpose is to help not for profits do more of their great work. They’re just like the traditional telcos, they even use their networks. However, when using Goodtel, 50% of the profits from its customer's internet and phone services go to its charity partners. In addition to this, organisations are generally saving money with their services and its expert onboarding and support is designed so your telco services just work.

Your cloud phone system will come preconfigured to your organisation’s requirements, meaning all you need to do is plug in and go. These systems are designed to work wherever you work, so you can take it from home to office without any interruption.

Key features of Goodtel’s PBX cloud phone system:

  • Call forwarding - Have certain calls forward to others automatically to reduce missed calls and lost business. Calls can be forwarded in several ways including based on a line being busy, unanswered, the time of day or even the specific caller’s number
  • 3-way calling - Improve communication between your team and your customers. Easily add new callers in for conversations with multiple people
  • Auto attendant - Greet your customers with a customised and professional greeting allowing them to direct their call to the right place
  • Voicemail to email - Access your office voicemails whenever you need them. Voicemails are emailed directly to the user as an audio file
  • Time and location-based routing - Have calls sent to the right place every time. Specify calls to route to individuals or teams and vary on hold messages based on the time of day. Callers can also be routed based on the location they are calling from to ensure they are talking to their nearest or best location
  • Multiple number - Running two organisations? Get a second business telephone number without a full additional line rental. The Multiple number gives a different ring tone allowing you to distinguish which business your caller is calling into
  • Call control - Have peace of mind and ensure everyone in your organisation has the right calling access. Call control allows you to specify what type of call each team member can make. Easily disable calls such as international and still allow access to make them via a PIN code
  • Hunt groups - Improve how calls are answered. Automatically have calls directed to the right person or allocate specific types of calls to route to individuals or teams

Goodtel Cloud PBX Plans:

Goodtel is an ethical telco that commits 50% of its profits to helping people and the planet. When you choose Goodtel you combine your telco needs with your desire to do good in the world.

Offering nbnTM and fibre internet, mobile SIM-only plans and Cloud PBX phone systems, Goodtel allows you to do good without compromising on the quality and speed you expect from your telco products.

The Goodtel team is are expert in helping organisations move to the nbnᵀᴹ and cloud-based phone systems and supporting them once there. The support teams speak plain English and love what they do, so your organisation can focus more on the good and less on the telco.

Goodtel is confident you will love the service, but if it’s not good for your organisation they offer a 30-day “goodness guarantee” which will give you a full refund.