Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.






Dell Latitude 5420 - 11th Gen Intel i5-1145G7 Business Laptop
The Dell Latitude 5420 delivers enterprise-grade performance with its 11th Generation Intel Core i5-1145G7 processor, 8GB DDR4 RAM, and lightning-fast 256GB NVMe SSD storage in a portable 14-inch form factor. This professionally refurbished business laptop combines Intel vPro security features, Wi-Fi 6 connectivity, and Windows 11 Pro compatibility, making it ideal for demanding professional environments. Each unit has been meticulously restored by Reboot IT's certified technicians and comes with a comprehensive 12-month warranty for complete peace of mind.
What Makes the Latitude 5420 a Strong Business Laptop Choice?
- 11th Gen Intel Core i5-1145G7 vPro Processor: Delivers exceptional multitasking performance with 4 cores and 8 threads, reaching turbo speeds up to 4.4GHz for demanding business applications and seamless productivity.
- High-Speed NVMe SSD Storage: The 256GB M.2 PCIe NVMe SSD provides ultra-fast boot times under 15 seconds and instant application launches, significantly outperforming traditional hard drives.
- Professional 14-Inch Full HD Display: Anti-glare 1920x1080 screen with 250 nits brightness reduces eye strain during extended work sessions while delivering crisp text and vibrant visuals.
- Enterprise Security Features: Intel vPro Active Management Technology and Smart Card Reader provide advanced security protocols and remote management capabilities essential for corporate environments.
- Robust Business-Grade Construction: Military-tested durability (MIL-STD-810G) ensures reliable performance in challenging work environments, backed by Dell's proven enterprise design standards.
- Comprehensive Connectivity Suite: Dual Thunderbolt 4 ports, HDMI 2.0, USB 3.2 Gen 1 ports, and RJ-45 Ethernet provide extensive peripheral support for modern office setups.
How Does the Latitude 5420 Perform in Daily Business Use?
The 11th Generation Intel Core i5-1145G7 processor excels in real-world business scenarios, effortlessly handling multiple applications simultaneously. Whether running MYOB accounting software, Xero financial management, Microsoft Office 365 suite, or video conferencing through Teams and Zoom, this laptop maintains smooth performance without lag. The 8GB DDR4 RAM ensures stable multitasking, allowing users to work with dozens of browser tabs, spreadsheets, and documents open concurrently. The integrated Intel Iris Xe Graphics provides sufficient power for presentations, light photo editing, and dual-monitor setups common in professional environments.
Storage performance dramatically impacts daily productivity, and the 256GB NVMe SSD delivers exceptional results. System boot times average 12-15 seconds from power-on to desktop, while applications like Adobe Acrobat, Microsoft Excel, and Chrome launch almost instantly. File transfers occur at speeds up to 3,500MB/s, making document sharing, backup operations, and system updates remarkably fast. This SSD speed advantage becomes especially noticeable when working with large datasets, CAD files, or multimedia presentations that would traditionally slow conventional storage systems.
The compact 14-inch form factor strikes an optimal balance between screen real estate and portability, weighing just 1.4kg for easy transport between meetings and offices. Connectivity options include dual Thunderbolt 4 ports supporting 40Gbps data transfer and dual 4K external displays, making this laptop suitable for hot-desking scenarios and flexible workspace configurations. The full-sized keyboard provides comfortable typing for extended document creation, while the precision touchpad supports multi-finger gestures for efficient navigation through complex applications and workflows.
Complete Technical Specifications
| Processor | Intel Core i5-1145G7 (11th Gen, 2.6GHz base, 4.4GHz turbo, 4C/8T) |
| Memory | 8GB DDR4-3200 SODIMM (expandable to 64GB) |
| Storage | 256GB M.2 PCIe NVMe SSD (MZVLW256HEHP-000H1) |
| Graphics | Intel Iris Xe Graphics (Tiger Lake GT2) |
| Display | 14" Full HD (1920×1080) Anti-Glare, 250 nits |
| Network | Intel AX201 Wi-Fi 6 (802.11ax), Bluetooth 5.1, Gigabit Ethernet |
| Ports | 2x Thunderbolt 4, 2x USB 3.2 Gen 1, HDMI 2.0, RJ-45, 3.5mm combo |
| Security | Intel vPro, TPM 2.0, Smart Card Reader, Fingerprint Reader |
| Operating System | Windows 11 Pro (Windows 11 compatible) |
| Battery | 4-cell 63Wh Lithium-Ion, ExpressCharge capable |
| Dimensions | 321.35 × 212.5 × 18.9mm (W × D × H) |
| Weight | 1.4kg (3.08 lbs) |
| Certifications | MIL-STD-810G, Energy Star, EPEAT Gold |
| Warranty | 12-month comprehensive warranty by Reboot IT |
Is the Latitude 5420 Right for Your Needs?
|
• Business professionals requiring enterprise security
• Students needing reliable performance for studies • Remote workers with video conferencing demands • Office environments requiring multi-monitor setups • Organisations needing vPro management capabilities |
• High-end gaming or VR applications
• 4K video editing or 3D rendering workflows • CAD workstations requiring dedicated graphics • Users requiring more than 64GB RAM • Applications demanding discrete GPU performance |
Understanding Condition Grades and Quality Standards
Every Dell Latitude 5420 undergoes comprehensive refurbishment regardless of cosmetic grade. Our transparent grading system helps you choose the right balance between price and appearance for your needs.
| A–EXCELLENT | Minimal signs of previous use. Screen and housing show no scratches, scuffs, or cosmetic imperfections. Zero dead pixels guaranteed. Looks nearly indistinguishable from new equipment. |
| B–GOOD | Light wear consistent with professional use. Minor keyboard marks or light scratches may be present. Up to 3 dead pixels possible. Excellent functionality with honest cosmetic condition. |
Regardless of grade selection, all laptops receive identical technical testing, component replacement where necessary, and the same comprehensive 12-month warranty. The internal performance and reliability remain constant across all condition grades.
Frequently Asked Questions About the Latitude 5420
Is this laptop compatible with Windows 11?
Yes, the Dell Latitude 5420 with 11th Gen Intel i5-1145G7 processor fully meets Windows 11 system requirements including TPM 2.0 chip and Secure Boot capability. It comes pre-installed with Windows 11 Pro and receives regular Microsoft updates.
What can I expect for battery life and health?
Grade A laptops maintain 85%+ original battery capacity, providing 6-8 hours typical usage. Grade B units retain 70%+ capacity for 4-6 hours performance. All batteries undergo comprehensive testing and replacement when below acceptable thresholds.
Can I upgrade the RAM and storage on this model?
Yes, the Latitude 5420 supports RAM expansion up to 64GB via two SODIMM slots and includes an additional M.2 slot for storage expansion. Memory and SSD upgrades can be performed by qualified technicians or your IT department.
What does your condition grading system mean?
Our grading reflects cosmetic appearance only. Grade A shows minimal wear with zero dead pixels, while Grade B has light professional use marks with up to 3 dead pixels possible. See our Cosmetic Grading Guide for detailed criteria.
What happens during your refurbishment process?
Every laptop undergoes our Verified Reboot Refurb process including component testing, display panel evaluation, keyboard functionality checks, hard drive benchmarking, and complete system diagnostics. Defective parts are replaced and systems restored to factory specifications.
What external displays can this laptop support?
The Thunderbolt 4 ports support dual 4K displays at 60Hz or single 8K display at 30Hz. HDMI 2.0 provides additional 4K at 30Hz capability. Total of three external displays possible with laptop screen closed.
12-Month Comprehensive Warranty Protection
Every Dell Latitude 5420 includes a full 12-month warranty covering all components, functionality, and performance. This isn't a limited warranty – we guarantee complete system operation including processor, memory, storage, display, and all connectivity features.
Reboot IT has been Australia's trusted refurbished computer specialist since 2001, with over 100,000 satisfied customers. Our warranty is backed by extensive technical expertise and genuine commitment to customer satisfaction.
Should any issues arise, our Melbourne-based support team provides rapid resolution including repair, replacement, or full refund options. Your investment is completely protected with professional-grade warranty coverage.
Upgradeability and Compatibility Options
The Dell Latitude 5420 offers excellent expansion potential for evolving business needs. Memory can be upgraded from the standard 8GB configuration up to 64GB maximum using two DDR4-3200 SODIMM slots. This significant RAM capacity supports demanding applications, virtual machines, and future software requirements without system replacement.
Storage expansion options include an additional M.2 PCIe NVMe slot for secondary SSD installation, enabling configurations up to 2TB+ total capacity. The existing 256GB primary drive can also be replaced with larger capacity SSDs up to 2TB, providing flexible storage scaling as data requirements grow.
Peripheral compatibility extends through comprehensive port selection including dual Thunderbolt 4 connections supporting 40Gbps bandwidth, USB 3.2 ports for legacy devices, and HDMI 2.0 for direct monitor connection. The integrated Gigabit Ethernet ensures reliable wired network connectivity, while Wi-Fi 6 provides future-ready wireless performance. All upgrade work can be performed by qualified technicians while maintaining warranty coverage through authorised service providers.
Backlit Keyboard|Built-in Webcam|IPS Panel|Touchscreen |
| Audio Output | Integrated |
| Brand | Dell |
| Bundle Description | None |
| Colour | Black |
| Custom Bundle | No |
| GPU | Intel Iris Xe Graphics |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Hard Drive Capacity | 256GB |
| Item Height | 19.9mm |
| Item Length | 329.0mm |
| Item Weight | 1.55kg |
| Item Width | 227.0mm |
| Manufacturer Warranty | 3 Months |
| Processor | Intel Core i5 11th Gen. |
| Processor Model | 1145G7 |
| Memory Type | DDR4 SODIMM |
| Model | Latitude 5420 |
| MPN | None |
| Operating System | WINDOWS 11 PRO |
| Operating System Edition | WINDOWS 11 PRO |
| Optical Drive | None |
| Other Software | None |
| Part Number | None |
| Max Turbo Speed | 4.40 GHz |
| Processor Speed | 2.60GHz |
| RAM Size | 8GB |
| Release Date | Q121 |
| Release Year | 2021 |
| Screen Size | 14.0 in |
| SSD Capacity | 256GB |
| Storage Type | NVMe SSD |
| Connectivity | Wi-Fi|Bluetooth|USB 3.0|USB-C|HDMI|Ethernet |
| Features | Built-in Webcam|Wi-Fi |
| Maximum Resolution | 1920x1080 |
| Most Suitable For | Casual Computing|Office |
| RAM Type | DDR4 SODIMM |
| Series | Latitude |
| Type | Notebook/Laptop |
| Webcam | YES |
| L2 Cache | 8MB |
| Cores | 4 |
| Maximum RAM Capacity | 32 GB |
| Hard drive upgradable | None |
| RAM upgradable | Yes |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade














