Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.









Dell Latitude 5520 Business Laptop - Refurbished
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This certified refurbished Dell Latitude business laptop combines the processing power of an 11th Generation Intel Core i5-1145G7 processor with 16GB DDR4 memory and a fast 256GB NVMe SSD. The 15.6-inch Full HD anti-glare display, comprehensive connectivity including Thunderbolt 4, and Intel Wi-Fi 6 technology make this Latitude 5520 an ideal choice for modern business professionals. Professionally refurbished by Reboot IT and backed by a comprehensive 12-month warranty for complete peace of mind.
What Makes the Dell Latitude 5520 a Strong Business Laptop Choice?
The Dell Latitude 5520 stands out in the competitive business laptop market through several key advantages that address real workplace demands:
- 11th Generation Intel Performance: The Core i5-1145G7 processor with Intel vPro technology delivers up to 4.4GHz boost speeds, providing responsive performance for demanding business applications while maintaining excellent power efficiency for all-day productivity.
- Future-Ready Connectivity: Thunderbolt 4 support enables lightning-fast data transfer, 4K display output, and single-cable docking solutions that simplify your workspace setup and support modern workflow requirements.
- Enhanced Visual Experience: The 15.6-inch Full HD anti-glare display with 250-nit brightness ensures clear visibility in various lighting conditions, reducing eye strain during extended work sessions.
- Professional Security Features: Built-in FHD IR camera with Windows Hello facial recognition and ExpressSign-In technology provides convenient yet secure authentication for business environments.
- Robust Build Quality: MIL-STD-810H testing certification ensures this laptop can withstand the rigours of daily business travel and office use, providing reliability you can depend on.
- Optimised Memory Configuration: 16GB DDR4-3200 memory enables smooth multitasking across multiple business applications, browser tabs, and video conferencing platforms without performance degradation.
How Does the Dell Latitude 5520 Perform in Daily Business Use?
In real-world business scenarios, the Latitude 5520 excels across diverse professional tasks. The 11th Gen Intel Core i5-1145G7 processor handles complex Excel spreadsheets with thousands of rows, PowerPoint presentations with embedded media, and simultaneous video conferencing applications without noticeable lag. The integrated Intel Iris Xe graphics provide sufficient performance for business presentations, light photo editing, and dual-monitor setups through the Thunderbolt 4 and HDMI connections.
The 256GB PCIe NVMe SSD ensures rapid boot times under 15 seconds and near-instantaneous application launches, significantly improving productivity compared to traditional hard drive systems. File transfers, document saves, and system updates complete quickly, minimising downtime during busy work periods. The anti-glare display coating effectively reduces reflections from office lighting and windows, maintaining screen clarity during client presentations or outdoor work sessions.
Battery performance supports a full workday of typical office tasks, with the 63Whr capacity providing approximately 8-10 hours of mixed usage including document editing, web browsing, and email management. The ExpressCharge technology rapidly replenishes the battery during short breaks, ensuring minimal disruption to your workflow when power access is limited.
Complete Technical Specifications
| Processor | 11th Gen Intel Core i5-1145G7 vPro (4 Core, 8 Thread, 8MB Cache, 2.6GHz base, up to 4.4GHz boost) |
| Memory (RAM) | 16GB DDR4-3200 SODIMM, Single-channel, Non-ECC |
| Storage | 256GB M.2 PCIe NVMe Class 35 Solid State Drive |
| Graphics | Intel Iris Xe Graphics (integrated) |
| Display | 15.6" Full HD (1920×1080) Non-Touch, Anti-Glare, 250 nits brightness |
| Webcam | FHD IR Camera with privacy shutter, Windows Hello facial recognition, ExpressSign-In |
| Audio | Dual speakers, Waves MaxxAudio Pro enhancement, headphone/microphone combo jack |
| Keyboard | English US non-backlit with numeric keypad, 99-key layout |
| Wireless | Intel Wi-Fi 6 AX201 (802.11ax), 2×2 MIMO, Bluetooth 5.1 |
| USB Ports | 2× USB-A 3.2 Gen 1, 1× USB-C Thunderbolt 4 (charging capable) |
| Video Output | 1× HDMI 1.4b, Thunderbolt 4 (supports 4K external displays) |
| Ethernet | RJ-45 Gigabit Ethernet |
| Card Reader | microSD card reader |
| Security | TPM 2.0 chip, optional fingerprint reader |
| Battery | 4-cell 63Whr ExpressCharge-capable lithium-ion |
| Power Adapter | 65W USB-C EPEAT certified adapter |
| Operating System | Windows 11 Pro (original Windows 10 Pro license, eligible for free upgrade) |
| Dimensions | 357mm (W) × 233mm (D) × 18.95mm (H) |
| Weight | 1.75kg (3.86 lbs) |
| Chassis Material | Platinum Silver finish, MIL-STD-810H tested |
| Build Quality | Business-grade construction, spill-resistant keyboard |
Is the Dell Latitude 5520 Right for Your Needs?
|
✓ Best For: • Business professionals requiring reliable daily computing • Office workers managing documents, spreadsheets, and presentations • Remote workers needing video conferencing capabilities • Users prioritising professional build quality and warranty support • Organisations seeking standardised business laptop deployments |
✗ Not Recommended For: • Gaming enthusiasts requiring dedicated graphics performance • Creative professionals doing intensive video editing or 3D rendering • Users needing touchscreen functionality • Applications requiring more than 256GB local storage without expansion • Budget-conscious buyers prioritising absolute lowest cost over business features |
Understanding Condition Grades and Battery Health
Reboot IT employs a transparent three-tier grading system ensuring you understand exactly what condition to expect. All refurbished Latitude 5520 laptops undergo comprehensive testing and certification before sale, with battery health varying by cosmetic grade level.
| A — Excellent | Minimal signs of use, no visible scratches on screen or housing | 70%+ of original 63Whr capacity |
| B — Good | Light keyboard marks, minor scratches, fully functional | 50-70% of original 63Whr capacity |
| C — Fair | Visible wear, possible minor cosmetic imperfections | Under 50% of original 63Whr capacity |
All batteries receive professional testing and certification meeting Reboot IT's Verified Refurb standards. Grade A units provide reliable all-day battery performance, while Grade B and C units remain fully functional but may require more frequent charging during extended use sessions. Every battery includes a 30-day warranty covering manufacturing defects, as batteries are consumable components subject to normal degradation over time.
Frequently Asked Questions About the Dell Latitude 5520
What warranty coverage is included with this refurbished Dell Latitude 5520?
Every Dell Latitude 5520 comes with a comprehensive 12-month warranty provided by Reboot IT, covering all hardware components and functionality. The battery specifically includes a 30-day warranty as it is classified as a consumable component. Warranty claims are handled directly through Reboot IT's Australian support team.
How does battery life compare between different condition grades?
Grade A laptops provide 6-8 hours of typical business use, Grade B units deliver 4-6 hours, and Grade C units offer 2-4 hours depending on usage intensity. All batteries are tested and certified to meet their stated capacity percentages, ensuring predictable performance for your work requirements.
Can the Dell Latitude 5520 run Windows 11 effectively?
Yes, the 11th Generation Intel Core i5-1145G7 processor and TPM 2.0 security chip make this laptop fully Windows 11 compatible and eligible for the free upgrade from Windows 10 Pro. The 16GB RAM and NVMe SSD ensure smooth Windows 11 performance with fast boot times and responsive multitasking.
What external display configurations are supported?
The Thunderbolt 4 port supports single 4K displays at 60Hz or dual 1440p displays simultaneously. The HDMI 1.4b port provides additional connectivity for standard business monitors. Total desktop real estate can extend across the built-in 15.6" display plus two external monitors for enhanced productivity.
Is this laptop suitable for video conferencing and remote work?
Absolutely. The FHD IR camera provides sharp video quality with Windows Hello facial recognition for secure login. Intel Wi-Fi 6 technology ensures stable connectivity for video calls, while the dual speakers with Waves MaxxAudio Pro deliver clear audio output. The processor easily handles popular platforms like Teams, Zoom, and WebEx simultaneously with other applications.
How does the build quality compare to consumer laptops?
The Dell Latitude 5520 features business-grade construction with MIL-STD-810H certification for durability testing. Originally designed for corporate and government use, these laptops are built for heavy daily usage and frequent transport, offering superior reliability compared to typical consumer-grade laptops.
What refurbishment process does Reboot IT follow?
Each Latitude 5520 undergoes comprehensive Verified Reboot Refurb testing including display quality checks, keyboard functionality testing, hard drive performance benchmarks, component stress testing, and battery capacity verification. Any defective components are replaced with quality parts before certification and resale.
Warranty and After-Sales Support
Every refurbished Dell Latitude 5520 includes a comprehensive 12-month warranty provided directly by Reboot IT, covering all hardware components, functionality, and performance issues. This business-grade warranty protection ensures your investment is protected against manufacturing defects and component failures.
Battery components include a separate 30-day warranty period, as lithium-ion batteries are consumable items subject to normal capacity degradation over time. Warranty claims are processed through Reboot IT's Australian customer service team, providing local support without international shipping delays.
Our Verified Reboot Refurb certification process ensures each laptop meets stringent quality standards before shipping, giving you confidence in both immediate performance and long-term reliability for your business computing needs.
Upgradeability and Compatibility Options
The Dell Latitude 5520 offers practical expansion options for future needs. Memory can be upgraded to a maximum of 64GB through two SODIMM slots, though one slot comes occupied with the included 16GB module. The M.2 2280 NVMe SSD slot supports capacity upgrades up to 2TB with compatible PCIe drives for users requiring additional local storage.
Windows 11 compatibility is fully supported through the TPM 2.0 security chip and 11th Generation Intel processor, ensuring this laptop remains current with Microsoft's latest operating system features and security updates. The USB-C Thunderbolt 4 port supports modern docking stations and external storage solutions, providing flexibility for evolving workplace technology requirements.
Standard business peripherals including external keyboards, mice, monitors, and printers connect seamlessly through the comprehensive port selection, making this laptop adaptable to various office and remote work environments without requiring additional adapters or dongles.
Backlit Keyboard|Built-in Webcam|Wi-Fi |
| Audio Output | Integrated |
| Brand | Dell |
| Bundle Description | None |
| Colour | None |
| Custom Bundle | No |
| GPU | Intel Iris Xe Graphics |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Hard Drive Capacity | 256GB |
| Item Height | 18mm |
| Item Length | 356mm |
| Item Weight | 1.65kg |
| Item Width | 235mm |
| Manufacturer Warranty | 1 Year |
| Processor | Intel Core i5 11th Gen |
| Processor Model | 1145G7 |
| Memory Type | DDR4 SODIMM |
| Model | Latitude 5520 |
| MPN | 0A21 |
| Operating System | WINDOWS 11 PRO |
| Operating System Edition | Professional |
| Optical Drive | None |
| Other Software | None |
| Part Number | 0A21 |
| Max Turbo Speed | 4.40 GHz |
| Processor Speed | 2.60GHz |
| RAM Size | 16GB |
| Release Date | Q1'22 |
| Release Year | 2022 |
| Screen Size | 15.6 in |
| SSD Capacity | 256GB |
| Storage Type | NVMe |
| Connectivity | Wi-Fi|Gigabit Ethernet|USB 3.0|USB-C|HDMI |
| Features | Backlit Keyboard|Built-in Webcam|Wi-Fi |
| Maximum Resolution | 1920x1080 |
| Most Suitable For | Casual Computing|Workstation |
| RAM Type | DDR4 SODIMM |
| Series | Latitude |
| Type | Notebook/Laptop |
| Webcam | YES |
| L2 Cache | 8 MB |
| Cores | 4 |
| Maximum RAM Capacity | 32 GB |
| Hard drive upgradable | Yes |
| RAM upgradable | Yes |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade










