Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.







Dell Latitude 9520 2-in-1 Certified Refurbished Laptop – Premium Business Convertible
The Dell Latitude 9520 2-in-1 features an 11th Generation Intel Core i7-1185G7 processor with 4 cores running at 3.0GHz base clock and boosting up to 4.8GHz, paired with 16GB LPDDR4x RAM at 4266 MT/s, a fast 512GB M.2 PCIe NVMe SSD, and a stunning 15.0-inch Full HD touchscreen display at 1920x1080 resolution with 400 nits brightness, all housed in a premium aluminium convertible chassis that transforms seamlessly between laptop and tablet modes. This certified refurbished powerhouse delivers exceptional performance for business professionals, executives, and mobile workers who demand versatility, security, and enterprise-grade reliability without compromise.
Versatile 2-in-1 Design for Modern Professionals
Transform your workflow with the Latitude 9520's innovative 360-degree hinge that enables four distinct modes: laptop for productivity tasks, tablet for presentations and note-taking, tent for media viewing, and stand for collaborative meetings. The convertible design combines full laptop functionality with tablet portability, making it ideal for executives who move between boardrooms, client sites, and remote locations throughout the day. Whether you're editing spreadsheets during your commute, delivering presentations in tablet mode, or sketching ideas with a compatible stylus, this 2-in-1 adapts to your working style effortlessly.
Powerful Performance for Demanding Workloads
At the heart of this premium business laptop sits the 11th Generation Intel Core i7-1185G7 processor with Intel vPro technology, delivering robust performance for multitasking, data analysis, and resource-intensive applications. The 16GB of high-speed LPDDR4x memory ensures smooth operation when juggling multiple browser tabs, video conferences, and complex documents simultaneously. Combined with the 512GB PCIe NVMe SSD, you'll experience lightning-fast boot times, instant application launches, and ample storage for your critical business files and presentations.
Brilliant Touchscreen Display
The 15.0-inch Full HD touchscreen display delivers crisp, vibrant visuals at 1920x1080 resolution with impressive 400-nit brightness, ensuring excellent visibility even in bright office environments or outdoor settings. The anti-reflective and anti-smudge coating keeps the screen clear and readable throughout your workday. Wide viewing angles make it perfect for collaborative work and client presentations, whilst the capacitive touch functionality provides intuitive interaction for Windows 11 gestures and stylus input.
Enterprise-Grade Security Features
Security is paramount in the Latitude 9520, which incorporates multiple layers of protection including an IR camera with Windows Hello facial recognition for passwordless login, a touch fingerprint reader integrated into the power button, and TPM 2.0 with FIPS 140-2 certification. The ControlVault 3 advanced authentication system with FIPS 140-2 Level 3 certification safeguards your biometric data, whilst the optional contacted smart card reader and NFC support provide additional authentication options. The hardware camera privacy shutter (SafeShutter) gives you physical control over your privacy during video calls.
Seamless Connectivity & Collaboration
Stay connected wherever business takes you with Intel Wi‑Fi 6 AX201 delivering speeds up to 2400 Mbps, Bluetooth 5.2 for wireless accessories, and integrated Qualcomm Snapdragon X20 LTE‑A with speeds up to 1 Gbps for reliable mobile connectivity. The comprehensive port selection includes two Thunderbolt 4 ports supporting DisplayPort Alt Mode and Power Delivery, one USB 3.2 Gen 1 Type-A port with PowerShare, HDMI 2.0 for external displays, a universal audio jack, and a microSD card reader. Connect to multiple external monitors, docking stations, and peripherals with ease.
Professional Audio System
Communicate clearly during virtual meetings with the quad-array microphone system that captures your voice accurately whilst minimising background noise. The dual stereo speakers deliver clear audio for presentations and video conferences, ensuring your message is heard whether you're in the office or working remotely.
Windows 11 Pro Operating System
This certified refurbished unit comes with Windows 11 Pro, Microsoft's most advanced operating system for business users. Windows 11 Pro offers enhanced security features including BitLocker drive encryption to protect sensitive data, Windows Defender for comprehensive threat protection, and secure boot capabilities. Business-focused tools such as domain join, Group Policy management, Remote Desktop for accessing your PC from anywhere, and enterprise-grade deployment options make this ideal for corporate environments. The modern, streamlined interface improves productivity with features like Snap Layouts for efficient multitasking, virtual desktops for organising workflows, and enhanced Microsoft Teams integration. However, Windows 11 Pro has a steeper learning curve compared to Home edition, and some advanced features may be unnecessary for casual users. The operating system also requires more system resources, though the powerful i7 processor and 16GB RAM handle these demands effortlessly.
Premium Build Quality & Portability
Crafted from premium aluminium, the Latitude 9520 2-in-1 exudes professionalism whilst remaining remarkably portable at just 1.5kg. Measuring 340.2mm wide, 215.8mm deep, and ranging from 9.13mm at the front to 14.84mm at the rear, this slim profile slips easily into briefcases and backpacks. The durable construction meets MIL-STD-810G testing standards, ensuring it withstands the rigours of daily business travel.
Ideal Use Cases
Business Executives: Handle emails, presentations, spreadsheets, and video conferences with ease whilst maintaining a professional appearance in boardrooms and client meetings.
Mobile Professionals: Work productively from anywhere with LTE connectivity, all-day battery life, and the flexibility to switch between laptop and tablet modes as needed.
Consultants & Field Workers: Present proposals in tablet mode, take notes during client meetings, and complete detailed work in laptop mode without carrying multiple devices.
Creative Professionals: Annotate documents, sketch concepts with a stylus, and review designs on the vibrant touchscreen display whilst enjoying the processing power for demanding applications.
Remote Workers: Collaborate effectively with colleagues through crystal-clear video calls, share screens seamlessly, and maintain productivity from any location.
Technical Specifications
- Processor: 11th Gen Intel Core i7-1185G7 (4 cores, 12MB cache, 3.0GHz base, 4.8GHz Turbo, vPro)
- Memory: 16GB LPDDR4x RAM, 4266 MT/s (soldered, non-upgradable)
- Storage: 512GB M.2 PCIe NVMe SSD, Class 35
- Display: 15.0-inch FHD (1920x1080) touchscreen, 400 nits, anti-reflective/anti-smudge coating
- Graphics: Intel Iris Xe Graphics (integrated)
- Operating System: Windows 11 Pro (64-bit)
- Connectivity: Intel Wi‑Fi 6 AX201, Bluetooth 5.2, Qualcomm Snapdragon X20 LTE‑A (1Gbps)
- Ports: 2x Thunderbolt 4, 1x USB 3.2 Gen 1 Type-A, HDMI 2.0, audio jack, microSD reader
- Security: IR camera, fingerprint reader, TPM 2.0, smart card reader, NFC, privacy shutter
- Dimensions: 340.2mm (W) x 215.8mm (D) x 9.13–14.84mm (H)
- Weight: 1.5kg
Understanding Cosmetic Grades
This certified refurbished Dell Latitude 9520 is available in two cosmetic grades to suit your preferences and budget. Excellent Grade units show barely any signs of previous use, featuring only very minor scuffing or abrasions associated with minimal standard use. The keyboard displays light wear, and most importantly, the screen is pristine—completely free from scratches, cracks, chips, dead pixels, dark spots, discolouration, or blemishes. Good Grade units remain fully functional but exhibit more extensive signs of use, including scratches on the laptop body, heavier keyboard wear, and possible small dents or paint chips. Screens in Good grade may show uneven light diffusion and subtle blemishes, though they remain free from cracks. Both grades deliver identical performance and functionality, differing only in cosmetic appearance.
Verified Reboot Refurb Quality Assurance
Every Dell Latitude 9520 has been meticulously restored by Reboot IT's expert technicians using cutting-edge diagnostic and testing software. We tested all features and functions to ensure this laptop performs flawlessly, including the processor, memory, storage, display, touchscreen, cameras, audio system, wireless connectivity, ports, security features, and the 360-degree hinge mechanism. Each unit undergoes our thorough verification process, which includes comprehensive hardware diagnostics, stress testing, and quality control checks to meet our stringent standards.
Since 2001, Reboot IT has been an industry expert in refurbishing premium business technology, combining over two decades of experience with advanced testing protocols to deliver certified refurbished devices you can trust. All units are verified refurb by Reboot IT's thorough testing process, ensuring you receive a laptop that performs like new at a fraction of the original cost.
Warranty & Support
This certified refurbished Dell Latitude 9520 2-in-1 is sold by Reboot IT and backed by a comprehensive 1-year warranty, providing you with peace of mind and protection against any technical issues. Our dedicated customer support team is committed to responding within one business day to assist with any questions or concerns.
Environmental Responsibility
Choosing a certified refurbished laptop reduces electronic waste, conserves natural resources, and lowers carbon emissions. By purchasing this Dell Latitude 9520, you're making an environmentally responsible choice whilst saving significantly compared to buying new.
Energy Efficiency & Compliance
This laptop is ENERGY STAR certified and EPEAT Gold registered, meeting strict environmental standards for energy efficiency and sustainable manufacturing practices. Designed for Australia, it includes an AU 3-pin power cord and a 65W USB Type-C power adapter supporting fast charging.
Elevate your business productivity with the Dell Latitude 9520 2-in-1 – where premium design, versatile functionality, and enterprise-grade performance converge in one exceptional certified refurbished package. Experience the Reboot IT difference today.
WEBCAM|TOUCH |
| Audio Output | None |
| Brand | Dell |
| Bundle Description | None |
| Colour | Black |
| Custom Bundle | No |
| GPU | Intel Iris Xe Graphics |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Hard Drive Capacity | 256GB |
| Item Height | 18.5mm |
| Item Length | 315mm |
| Item Weight | 1.32kg |
| Item Width | 211mm |
| Manufacturer Warranty | 1 Year |
| Processor | Intel Core i7 11th Gen. |
| Processor Model | 1185G7 |
| Memory Type | LPDDR4 Onboard |
| Model | Latitude 7420 |
| MPN | 0A36 |
| Operating System | Windows 11 Home |
| Operating System Edition | Standard |
| Optical Drive | None |
| Other Software | None |
| Part Number | None |
| Max Turbo Speed | 4.80 GHz |
| Processor Speed | 3.00GHz |
| RAM Size | 16GB |
| Release Date | Q1'21 |
| Release Year | 2021 |
| Screen Size | 14.0 in |
| SSD Capacity | 512GB |
| Storage Type | NVMe SSD |
| Connectivity | Wi-Fi|Bluetooth|USB 3.2|Thunderbolt 4|HDMI|microSD Card Slot|Gigabit Ethernet |
| Features | Backlit Keyboard|Built-in Webcam|Dual-array Microphones|Touchscreen |
| Maximum Resolution | 1920x1080 |
| Most Suitable For | Casual Computing|Workstation |
| RAM Type | LPDDR4 Onboard |
| Series | Latitude |
| Type | Notebook/Laptop |
| Webcam | YES |
| L2 Cache | None |
| Cores | 4 |
| Maximum RAM Capacity | 32GB |
| Hard drive upgradable | Yes |
| RAM upgradable | No |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade









