Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.



Dell OptiPlex 9020 SFF - Intel Core i5-4570 3.2GHz, 4GB DDR3 RAM, 500GB HDD Storage, Intel HD Graphics 4600, Small Form Factor Desktop
Experience exceptional performance and reliability with this certified refurbished Dell OptiPlex 9020 Small Form Factor desktop, featuring an Intel Core i5-4570 processor at 3.2GHz, 4GB DDR3 RAM, and 500GB HDD storage in a compact 312mm x 94mm x 290mm design. This business-class desktop delivers outstanding value for home offices, small businesses, and everyday computing tasks without compromising on quality or performance.
Practical Applications
The Dell OptiPlex 9020 SFF excels in diverse computing environments, from managing spreadsheets and video conferencing to web browsing and document processing. Its compact footprint makes it ideal for space-constrained workstations, while the robust Intel Core i5 processor handles multitasking with ease. The system's versatile connectivity options support multiple monitors and peripherals, perfect for productivity-focused setups.
Key Features & Benefits
- Compact Business Design: Space-efficient Small Form Factor fits seamlessly into any workspace
- Reliable Processing Power: 4-core Intel i5-4570 processor delivers consistent performance for business applications
- Expandable Memory: Upgradeable to 32GB DDR3 RAM for future-proofing your investment
- Comprehensive Connectivity: Multiple USB ports, DisplayPort, and VGA connections for versatile peripheral support
- Certified Refurbished Quality: Thoroughly tested and verified by Reboot IT's comprehensive refurbishment process
- Eco-Friendly Choice: Sustainable technology solution reducing electronic waste whilst saving money
Technical Specifications
- Processor: Intel Core i5-4570 3.2GHz (4 cores, 4 threads)
- Memory: 4GB DDR3 DIMM (expandable to 32GB)
- Storage: 500GB SATA HDD
- Graphics: Intel HD Graphics 4600 integrated
- Connectivity: 6x USB 3.0, 6x USB 2.0, DisplayPort, VGA, Ethernet
- Optical Drive: DVD/RW
- Dimensions: 312mm x 94mm x 290mm (L x W x H)
- Weight: 6.0kg
- Operating System: No OS pre-installed (customisation ready)
- Power Supply: 255W Active PFC
Quality Assurance & Testing
All units undergo Reboot IT's rigorous Verified Refurb testing process, where every component is thoroughly examined using cutting-edge diagnostic software. Since 2001, Reboot IT has been Australia's trusted refurbishment expert, utilising advanced testing protocols to verify all features and functions operate to specification. As a Microsoft Authorized Refurbisher and IBM authorized reseller, every Dell OptiPlex 9020 SFF meets strict quality standards before certification.
Operating System Considerations
With no pre-installed operating system, this desktop offers complete flexibility for your preferred OS choice. Windows systems provide excellent business software compatibility and user familiarity, though they require licensing costs and regular updates. Alternative operating systems like Linux offer cost-effective solutions with strong security, though they may require technical knowledge for optimal use.
Cosmetic Grading Information
Excellent Grade: Desktop PCs showing minimal signs of use with no deep scratches, cracks, paint chips or missing components, maintaining near-perfect cosmetic condition.
Good Grade: Fully functional units displaying light scratches and case wear, potentially including small dings or paint chips, whilst maintaining complete operational integrity.
Warranty & Support
This refurbished Dell OptiPlex 9020 SFF is sold by Reboot IT with a comprehensive 12-month warranty covering materials and workmanship defects. Reboot IT's industry expertise since 2001 ensures reliable after-sales support and professional service throughout the warranty period. Extended warranty options are available for additional peace of mind and protection.
Transform your workspace with this certified refurbished Dell OptiPlex 9020 SFF - proven business-class performance, exceptional value, and reliable operation backed by Australia's leading refurbishment specialist.
Optical Drive |
Manufacturer Warranty | 3 Months |
Features | Optical Drive |
Item Height | 289mm |
RAM Size | 4GB |
Graphics Processing Type | Integrated/On-Board Graphics |
Chipset | Q87 |
Item Width | 94mm |
Model | OptiPlex 9020 SFF |
Type | Desktop |
Resolution | none |
Processor | Intel Core i5 4th Gen. |
Release Date | Q1'14 |
Processor Model | 4570 |
Colour | Black |
Item Weight | 6kg |
Storage Type | HDD (Hard Disk Drive) |
Optical Drive | DVD/RW |
Operating System Edition | None |
SSD Capacity | None |
Memory Type | DDR3 DIMM |
Cores | 4 |
Other Software | None |
Brand | Dell |
L2 Cache | 6 MB |
Form Factor | Small Form Factor (SFF) |
Part Number | None |
Screen Size | None |
Maximum Ram Capacity | 32 GB |
Custom Bundle | No |
Motherboard Model | None |
Series | Dell OptiPlex |
Operating System | None |
RAM Type | DDR3 DIMM |
Most Suitable For | Casual Computing|Office |
Connectivity | USB 2.0|USB 3.0|VGA|DisplayPort |
Max Turbo Speed | 3.60 GHz |
MPN | None |
Processor Speed | 3.20GHz |
Release Year | 2014 |
Hard Drive Capacity | 500GB |
GPU | HD GRAPHICS |
Item Length | 312mm |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade monitors are for those who expect a display showing very little to no signs of previous use. With minimal scuffing or abrasions on the housing/frame and no imperfections on the screen, these units offer an almost-new viewing experience.
"Good" Grade - Laptops
"Good" grade laptops are fully functional but come with signs of more extensive use compared to Excellent grade units. This includes scratches on the laptop body, heavier wear on keyboards, and possible small dents or paint chips. Screens may show uneven light diffusion and subtle blemishes but no cracks.
"Good" Grade - Desktops
Similar to laptops, "Good" grade desktops may exhibit light scratches and more noticeable wear on the case compared to "Excellent" grade PCs. Small dings or paint chips might be present but do not affect functionality.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include body scratches, minor cracks, or a loose/wobbly base. Screens could display uneven light diffusion and moderate blemishes but remain free from cracks.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade