Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.






Certified Refurbished Lenovo ThinkPad T14 Gen 2 Business Laptop
The Lenovo ThinkPad T14 Gen 2 (Model 20W000QNAU) combines enterprise-grade reliability with modern performance through its Intel Core i5-1135G7 processor, 16GB DDR4-3200 dual-channel RAM, 512GB NVMe SSD, and 14-inch Full HD touchscreen display. This 2021-released business laptop delivers responsive multitasking and professional-grade connectivity—including Thunderbolt 4, Wi-Fi 6, and Gigabit Ethernet—which means you can maintain productivity across office, home, or co-working environments with reliable wired and wireless networking. During typical business workloads, the dual-channel memory configuration ensures smooth performance when running Microsoft Teams video calls, multiple browser tabs, Office applications, and background tasks simultaneously without the slowdowns common in single-channel configurations.
Ideal For
This professionally refurbished ThinkPad suits users who need:
- Office professionals conducting video conferences while managing email, documents, and web research across 15+ open applications
- Hybrid workers who split time between office docking stations (via Thunderbolt 4) and home workspaces requiring reliable Wi-Fi 6 connectivity
- Corporate IT deployments seeking Intel vPro management capabilities, TPM 2.0 security, and fingerprint authentication for enterprise security standards
- Business users requiring touchscreen functionality for presentations, document annotation, and intuitive navigation alongside traditional keyboard and TrackPoint controls
Key Features & Benefits
- 11th Gen Intel i5-1135G7 (4-core, 2.4-4.2GHz): Delivers similar performance to desktop chips from 3-4 years earlier, handling everyday business computing with integrated Intel Iris Xe graphics capable of smooth 1080p video playback
- 16GB Dual-Channel DDR4-3200 RAM: Configured as 8GB soldered plus 8GB SO-DIMM for optimal memory bandwidth—substantially faster than single-channel setups, particularly noticeable when juggling multiple applications
- 512GB PCIe NVMe SSD: Boots Windows 11 Pro in approximately 10-12 seconds versus 40+ seconds for traditional hard drives, with near-instant application launches
- 14" FHD Touchscreen (1920x1080, 300 nits): Anti-glare IPS panel remains visible in bright office environments whilst supporting touch navigation—increasingly rare in business laptops but useful for presentations and quick interactions
- Thunderbolt 4 Ports (2x): Each port supports 40Gbps data transfer, dual 4K displays, and laptop charging through a single cable—simplifying desk setups considerably
- Wi-Fi 6 (802.11ax): Intel AX201 delivers faster speeds and better performance in congested wireless environments compared to older Wi-Fi 5 standards
- Military-Grade Durability (MIL-STD-810H): Tested against temperature extremes, vibration, and physical shocks—the ThinkPad T14 withstands conditions that would damage consumer-grade laptops
- Enterprise Security Suite: Discrete TPM 2.0 chip, touch fingerprint reader, IR camera for Windows Hello facial recognition, and ThinkShutter physical camera cover address corporate security requirements
Common Questions
Can this handle multiple video calls throughout the workday?
Absolutely. Our technicians routinely test these units with simultaneous Teams/Zoom calls whilst running typical office applications. The quad-core i5-1135G7 with 16GB RAM handles video conferencing comfortably, and the dual-microphone array with far-field capability delivers clear audio pickup. The 720p IR camera supports Windows Hello authentication but performs adequately for video calls—though not matching newer 1080p webcams found in 2024+ models.
How does this compare to newer budget laptops?
The T14 Gen 2 offers superior build quality, repairability, and connectivity versus modern budget devices. Whilst newer laptops around $600-800 might have slightly faster processors, they typically lack Thunderbolt 4, touchscreen displays, fingerprint readers, MIL-STD durability, and the expandable SO-DIMM memory slot. For business use, these features often outweigh marginal CPU improvements.
Is the 11th Gen processor still capable in 2026?
For business productivity—absolutely. After testing hundreds of refurbished units, this configuration handles typical workloads including Office 365, web applications, PDF editing, and light photo work without performance constraints. It's not suitable for demanding tasks like video editing, 3D rendering, or modern gaming, but matches or exceeds the performance most users experienced with corporate laptops from 2018-2020.
Performance & Real-World Use
In our testing environment, this configuration demonstrates reliable performance for professional workloads. The Intel Iris Xe integrated graphics represent a substantial improvement over previous Intel UHD graphics—handling 4K video playback smoothly and supporting up to four simultaneous displays (the laptop's native screen plus three external monitors via Thunderbolt and HDMI). Geekbench 6 scores typically measure around 1783 single-core and 4930 multi-core, positioning this processor between AMD's Ryzen 5 4500U and Intel's 10th Gen mobile chips. The 512GB NVMe SSD delivers read speeds around 3000-3500 MB/s depending on the specific drive model fitted—significantly faster than SATA SSDs whilst leaving the M.2 2280 slot available for future expansion up to 2TB.
The dual-channel memory configuration proves particularly important. Because 8GB is soldered and 8GB is socketed, the system operates in dual-channel mode—nearly doubling memory bandwidth compared to single-channel configurations. This becomes noticeable when switching between multiple applications or working with larger spreadsheets.
At a Glance
- Type: 14-inch business ultraportable with touchscreen
- Performance: Intel Core i5-1135G7 (4-core, 8-thread, 2.4-4.2GHz) with 16GB DDR4-3200 dual-channel
- Storage: 512GB NVMe SSD (PCIe 3.0/4.0, expandable to 2TB)
- Display: 14" FHD (1920x1080) IPS touchscreen, 300 nits brightness, anti-glare
- Graphics: Intel Iris Xe integrated (shared memory)
- Connectivity: Wi-Fi 6 (802.11ax), Bluetooth 5.1, Gigabit Ethernet
- Ports: 2x Thunderbolt 4, 2x USB-A 3.2, HDMI 2.0, RJ-45, 3.5mm audio, microSD reader
- Security: Fingerprint reader, IR camera (Windows Hello), TPM 2.0, smart card reader, Kensington lock slot
- Dimensions: 329 x 227 x 17.9mm
- Weight: Starting at 1.53kg
- Best use: Business productivity, video conferencing, hybrid work environments, multi-monitor office setups
- Not recommended for: Video editing, 3D modelling, modern gaming, or tasks requiring discrete graphics cards
Operating System: Windows 11 Pro
Windows 11 Pro comes preinstalled and activated on this device. The operating system receives ongoing security updates through Microsoft's support lifecycle, providing BitLocker encryption, remote desktop capabilities, and domain joining features required in corporate environments. This processor and hardware configuration fully supports Windows 11's system requirements including TPM 2.0 and Secure Boot. Pro edition offers advantages over Home including group policy management, assigned access controls, and enterprise app deployment tools—making this suitable for business environments where IT departments manage device configurations centrally.
Cosmetic Condition Guide
Reboot IT grades all refurbished laptops for cosmetic condition, separate from functional performance. Excellent (Grade A) units display minimal signs of use—perhaps minor marks visible under close inspection—but generally appear well-maintained with no significant scratches, dents, or paint chips. Good (Grade B) laptops remain fully functional but show more visible wear including light scratches, scuffs, or minor cosmetic imperfections on the chassis or lid. Both grades undergo identical testing and refurbishment processes; the grade solely reflects external appearance, not performance or reliability.
Verified Reboot Refurb Quality Assurance
Every certified refurbished ThinkPad T14 Gen 2 passes through Reboot IT's comprehensive testing protocol before reaching customers. We test all features including the processor, memory, storage, display, touchscreen functionality, all connectivity ports, Wi-Fi, Bluetooth, Gigabit Ethernet, fingerprint reader, IR camera, keyboard, TrackPoint, touchpad, speakers, and microphones through a detailed inspection process. Our technicians run stress testing under load to verify thermal performance and system stability. As Australia's leading refurbished technology specialist since 2001, Reboot IT maintains certifications as a Microsoft Authorised Refurbisher, ensuring access to genuine Windows licences and manufacturer-level refurbishment standards. This ThinkPad received professional cleaning, component testing, and quality verification before being approved for sale.
Warranty & Support
1-year warranty provided by Reboot IT for your complete peace of mind. This coverage protects against hardware defects and component failures, backed by our 20+ years expertise in refurbished business computing.
Why Choose This Configuration
This ThinkPad T14 Gen 2 configuration suits professionals who need reliable multitasking, enterprise-grade security, and comprehensive connectivity without premium pricing. The combination of Thunderbolt 4, touchscreen functionality, fingerprint authentication, and MIL-STD durability delivers features typically reserved for higher-priced business laptops, backed by Reboot IT's thorough refurbishment process and 1-year warranty coverage.
WEBCAM|TOUCH|FINGERPRINT |
| Audio Output | Integrated |
| Brand | Lenovo |
| Bundle Description | None |
| Colour | Black |
| Custom Bundle | No |
| GPU | Intel Tigerlake Gt2 [iris Xe ] Graphics |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Hard Drive Capacity | 512GB |
| Item Height | 15.49mm |
| Item Length | 240.79mm |
| Item Weight | 1.82kgs |
| Item Width | 349.25mm |
| Manufacturer Warranty | 1 Year |
| Processor | Intel Core i5 11th Gen. |
| Processor Model | 11TH |
| Memory Type | LPDDR4 ONBOARD |
| Model | THINKPAD T14S GEN 2I |
| MPN | NONE |
| Operating System | WINDOWS 11 PRO |
| Operating System Edition | WINDOWS 11 PRO |
| Optical Drive | NONE |
| Other Software | None |
| Part Number | 20WM-001 |
| Max Turbo Speed | None |
| Processor Speed | 2.40GHz |
| RAM Size | 16GB |
| Release Date | None |
| Release Year | 2019 |
| Screen Size | 14.0 in |
| SSD Capacity | 512GB |
| Storage Type | NVME SSD |
| Connectivity | USB 3.1 |
| Features | Bluetooth|Built-in Webcam|Wi-Fi|Touch Bar |
| Maximum Resolution | 1920x1080 |
| Most Suitable For | Casual Computing|Graphic Design|Workstation |
| RAM Type | LPDDR4 ONBOARD |
| Series | MacBook Pro |
| Type | Notebook/Laptop |
| Webcam | YES |
| L2 Cache | None |
| Cores | None |
| Maximum RAM Capacity | 16 GB |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade







