Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Microsoft Surface Book 2 13.5" - Certified Refurbished 2-in-1 Convertible Laptop
Please Note: This unit has a hairline crack in the screen. However, the device remains fully functional, and the touchscreen operates perfectly. The price has been significantly reduced to reflect this cosmetic issue.
The Microsoft Surface Book 2 features an Intel Core i5-8350U 8th Generation processor running at 1.70 GHz with turbo boost up to 3.60 GHz, 8GB LPDDR3 RAM, a lightning-fast 256GB PCIe NVMe SSD, and a 13.5-inch PixelSense touchscreen display with 3000 x 2000 resolution, all powered by Intel UHD Graphics 620 and Windows 11 Pro. This certified refurbished convertible 2-in-1 laptop combines the versatility of a detachable tablet with the power of a full-featured laptop, making it an exceptional choice for professionals, students, and budget-conscious users who prioritise functionality over pristine cosmetics.
Fully Functional Despite Cosmetic Issue
While this Surface Book 2 has a hairline crack visible on the screen, it does not affect the device's performance or usability. The display shows images clearly, colours remain vibrant, and most importantly, the 10-point multi-touch functionality works flawlessly across the entire screen. All features and functions have been thoroughly tested by Reboot IT using cutting-edge testing software to ensure reliable operation. This is an excellent opportunity to own premium Microsoft hardware at a reduced price point if you can overlook the cosmetic imperfection.
Versatile 2-in-1 Design for Multiple Use Cases
Whether you're presenting to clients, taking notes in lectures, sketching creative ideas, or working on complex spreadsheets, the Surface Book 2's detachable design adapts to your needs. Use it as a traditional laptop for productivity tasks, detach the screen for tablet mode when reviewing documents or browsing, or flip it around for presentation mode. The device weighs just 1,905g as a complete system, with the tablet portion weighing only 817g, making it incredibly portable for professionals on the go. Perfect for business presentations, digital art creation, note-taking with stylus support, content consumption, and hybrid work environments.
Premium Features That Enhance Your Productivity
- Stunning 13.5-inch PixelSense display with 3000 x 2000 resolution and 267 PPI delivers crystal-clear visuals with vibrant colours and exceptional detail
- Quad-core Intel Core i5-8350U processor with turbo boost technology ensures smooth multitasking and responsive performance for demanding applications
- 10-point multi-touch capability with 3:2 aspect ratio provides an intuitive, natural interaction experience ideal for creative work
- Comprehensive connectivity including 2x USB 3.1 Type-A ports, USB-C with power delivery, full-size SDXC card reader, and Mini DisplayPort
- Windows Hello face authentication camera provides secure, password-free sign-in for enhanced security and convenience
- Built-in hardware TPM 2.0 chip delivers enterprise-grade security for sensitive data protection
Technical Specifications
- Processor: Intel Core i5-8350U (8th Gen), 1.70 GHz base frequency, turbo boost up to 3.60 GHz, quad-core
- Memory: 8GB LPDDR3 SDRAM (1866 MHz), non-upgradable
- Storage: 256GB PCIe NVMe SSD
- Display: 13.5-inch PixelSense, 3000 x 2000 pixels, 10-point multi-touch (hairline crack present, fully functional)
- Graphics: Intel UHD Graphics 620 integrated
- Wireless: Wi-Fi 802.11ac, Bluetooth 4.1
- Cameras: Windows Hello front-facing camera, 8MP rear-facing camera with 1080p video
- Dimensions: 343mm x 251mm x 15-23mm
- Weight: 1,905g (complete system), 817g (tablet only)
- Operating System: Windows 11 Pro
Windows 11 Pro: Business-Ready Operating System
Windows 11 Pro delivers advanced features designed for professionals and businesses, including BitLocker encryption for data security, Remote Desktop capabilities, Group Policy management, and the ability to join domains for enterprise environments. The modern interface offers improved productivity tools, enhanced multitasking with Snap Layouts, and superior security features that protect against evolving threats. While Windows 11 Pro excels with business-oriented functionality and robust security measures, some users may need time to adapt to the redesigned interface, and certain legacy applications may require compatibility updates.
Understanding Refurbished Grades
Reboot IT offers certified refurbished devices in two grades. Excellent grade units exhibit minimal signs of use, with very light scuffing or abrasions, pristine screens free from scratches or blemishes, and keyboards showing only light wear. Good grade units are fully functional with more noticeable cosmetic wear including scratches on the body, heavier keyboard wear, and possible small dents or paint chips, though screens remain crack-free. This particular unit falls outside standard grading due to the screen crack, hence the significant price reduction.
Certified Quality and Comprehensive Testing
Every Microsoft Surface Book 2 sold by Reboot IT undergoes a rigorous testing process using cutting-edge diagnostic software to verify all features and functions operate flawlessly. As industry experts since 2001, Reboot IT has perfected the art of refurbishment, ensuring each device meets stringent quality standards before certification. We tested all features and functions on this unit, including hardware functionality, software performance, connectivity, display quality, and touchscreen responsiveness. This comprehensive verification process guarantees you receive a reliable, high-performance device backed by professional refurbishment standards.
Quality Assurance and Warranty
This certified refurbished Microsoft Surface Book 2 is sold by Reboot IT and includes a comprehensive 1-year warranty, providing peace of mind and protection for your investment. Each device has been meticulously inspected, tested, and verified to ensure optimal performance and reliability. All units are verified refurbished by Reboot IT's thorough testing process. By choosing refurbished, you're making an environmentally responsible decision that reduces electronic waste while enjoying premium technology at exceptional value.
Transform your productivity with this versatile 2-in-1 convertible laptop that adapts to your workflow. If you can look past the cosmetic screen crack and appreciate fully functional performance at a reduced price, order your certified refurbished Microsoft Surface Book 2 today and experience the perfect balance of performance, portability, and value.
TOUCH |
| Manufacturer Warranty | 3 Months |
| Features | Backlit Keyboard,Built-In Microphone,Built-in Webcam,Wi-Fi |
| Item Height | 23mm |
| RAM Size | 8GB |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Item Width | 312mm |
| Condition | A |
| Model | Surface Pro 6 |
| Type | Notebook/Laptop |
| Processor | Intel Core i5 8th Gen. |
| Release Date | Q3'17 |
| Processor Model | 8350U |
| Colour | Black |
| Item Weight | 1.53kgs |
| Storage Type | NVME SSD |
| Optical Drive | None |
| Operating System Edition | WINDOWS 11 PRO |
| SSD Capacity | 256GB |
| Memory Type | LPDDR3 ONBOARD |
| Cores | 4 |
| Other Software | Open Office,Free Antivirus |
| Brand | Microsoft |
| L2 Cache | 6 MB |
| Part Number | Surface_Pro_6_1796_Commercial |
| Screen Size | 12.3 in |
| Maximum Resolution | 2736x1824 |
| Maximum Ram Capacity | 8 GB |
| Custom Bundle | No |
| Series | Surface |
| Operating System | WINDOWS 11 PRO |
| RAM Type | LPDDR3 ONBOARD |
| Most Suitable For | Casual Computing |
| Connectivity | USB 3.1 |
| Max Turbo Speed | 3.60 GHz |
| MPN | None |
| Processor Speed | 1.70GHz |
| Release Year | 2017 |
| Hard Drive Capacity | 256GB |
| GPU | Intel UHD 620 Graphics |
| Item Length | 232mm |
| Audio Output | Integrated |
| Webcam | No |
| Bundle Description | None |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade
