Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Microsoft Surface Laptop 4 - Certified Refurbished
Experience premium performance with this certified refurbished Microsoft Surface Laptop 4, powered by the 11th Gen Intel Core i7-1185G7 processor running at 3.00 GHz, 16 GB LPDDR4 RAM, 256 GB NVMe SSD, and featuring Intel Iris Xe graphics in a sleek black finish. This versatile laptop combines professional-grade performance with exceptional portability, making it perfect for productivity, creative work, and entertainment.
Practical Use Cases
This refurbished Surface Laptop 4 excels across multiple scenarios. Business professionals will appreciate its robust performance for presentations, video conferencing, and multitasking with office applications. Students benefit from its lightweight design for campus mobility while handling research, note-taking, and online learning. Creative professionals can tackle photo editing, graphic design, and content creation with confidence. The touchscreen functionality and premium build quality make it ideal for professionals who demand both style and substance in their mobile computing solution.
Key Features & Benefits
- Powerful 11th Generation Performance - Intel Core i7-1185G7 processor delivers exceptional speed with turbo boost up to 4.80 GHz for demanding applications
- Generous Memory Configuration - 16 GB LPDDR4 RAM ensures smooth multitasking and efficient handling of memory-intensive programs
- Lightning-Fast Storage - 256 GB NVMe SSD provides rapid boot times, quick file access, and ample space for applications and documents
- Premium Display Technology - PixelSense touchscreen with vibrant colours and sharp resolution for enhanced visual experience
- Professional Connectivity - USB-C, USB-A, Surface Connect port, and 3.5mm headphone jack accommodate all your peripheral needs
- Enhanced Graphics Performance - Intel Iris Xe graphics deliver smooth visuals for productivity and light gaming applications
- All-Day Productivity - Extended usage capability keeps you productive throughout your workday
- Sustainable Choice - Certified refurbished technology reduces environmental impact while providing premium performance
Technical Specifications
- Processor: 11th Gen Intel Core i7-1185G7 (3.00 GHz base, up to 4.80 GHz turbo)
- Memory: 16 GB LPDDR4 onboard RAM
- Storage: 256 GB NVMe SSD
- Graphics: Intel Iris Xe integrated graphics
- Display: PixelSense touchscreen with 10-point multi-touch
- Connectivity: Wi-Fi 6, Bluetooth 5.0, USB-C, USB-A 3.1, Surface Connect port
- Operating System: Windows 11 Home
- Webcam: 720p HD front-facing camera with Windows Hello support
- Audio: Omnisonic speakers with Dolby Atmos
- Weight: Approximately 1.29 kg
- Dimensions: 308 mm × 223 mm × 14.5 mm
- Colour: Black
Windows 11 Home Operating System
Windows 11 Home brings enhanced security features, improved multitasking with Snap Layouts, integrated Microsoft Teams, and a modernised user interface with rounded corners and centred taskbar. The operating system offers better gaming performance with DirectX 12 Ultimate support and improved resource management. However, some older applications may experience compatibility issues, and the system requirements are higher compared to Windows 10, though this Surface Laptop 4 easily meets all requirements.
Quality Assurance & Refurbishment Process
Excellent Grade devices showcase minimal signs of previous use with pristine screens free from scratches, cracks, or dead pixels, and only light keyboard wear - virtually indistinguishable from new condition.
Good Grade devices are fully functional with signs of more extensive use including body scratches, heavier keyboard wear, and possible small dents or paint chips, though screens remain crack-free with only subtle blemishes or uneven light diffusion.
All units undergo Reboot IT's comprehensive testing process where every feature and function is rigorously verified. Since 2001, Reboot IT has been an industry expert utilising cutting-edge testing software to ensure optimal performance. Each certified refurbished device is verified through our thorough testing process, guaranteeing reliability and quality that meets our exacting standards.
Warranty & Support
This certified refurbished Microsoft Surface Laptop 4 is sold by Reboot IT and includes a comprehensive 1-year warranty, providing peace of mind and protection for your investment. Our warranty covers all hardware components and ensures your device maintains peak performance throughout the coverage period.
Transform your productivity today with this exceptional refurbished Surface Laptop 4 - premium Microsoft engineering at an unbeatable price, backed by our industry-leading expertise and comprehensive warranty coverage.
Mains Powered |
| Audio Output | Integrated |
| Brand | Microsoft |
| Bundle Description | None |
| Colour | Black |
| Custom Bundle | No |
| GPU | Intel TigerLake GT2 Iris Xe Graphics |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Hard Drive Capacity | 256GB |
| Item Height | 14.5mm |
| Item Length | 308mm |
| Item Weight | 1.29kg |
| Item Width | 223mm |
| Manufacturer Warranty | 1 Year |
| Processor | Intel Core i7 11th Gen. |
| Processor Model | 1185G7 |
| Memory Type | LPDDR4 ONBOARD |
| Model | Surface Laptop 4 |
| MPN | None |
| Operating System | WINDOWS 11 HOME |
| Operating System Edition | WINDOWS 11 HOME |
| Optical Drive | None |
| Other Software | Microsoft 365 Apps |
| Part Number | None |
| Max Turbo Speed | 4.80 GHz |
| Processor Speed | 3.00GHz |
| RAM Size | 16GB |
| Release Date | Q221 |
| Release Year | 2021 |
| Screen Size | 13.5 in |
| SSD Capacity | 256GB |
| Storage Type | NVMe |
| Connectivity | Wi-Fi|USB 3.0|USB-C |
| Features | Built-in Webcam|Wi-Fi|Touchscreen |
| Maximum Resolution | 2256x1504 |
| Most Suitable For | Casual Computing |
| RAM Type | LPDDR4 ONBOARD |
| Series | Surface |
| Type | Tablet PC |
| Webcam | YES |
| L2 Cache | 5 MB |
| Cores | 4 |
| Maximum RAM Capacity | 16 GB |
| Hard drive upgradable | None |
| RAM upgradable | None |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade monitors are for those who expect a display showing very little to no signs of previous use. With minimal scuffing or abrasions on the housing/frame and no imperfections on the screen, these units offer an almost-new viewing experience.
"Good" Grade - Laptops
"Good" grade laptops are fully functional but come with signs of more extensive use compared to Excellent grade units. This includes scratches on the laptop body, heavier wear on keyboards, and possible small dents or paint chips. Screens may show uneven light diffusion and subtle blemishes but no cracks.
"Good" Grade - Desktops
Similar to laptops, "Good" grade desktops may exhibit light scratches and more noticeable wear on the case compared to "Excellent" grade PCs. Small dings or paint chips might be present but do not affect functionality.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include body scratches, minor cracks, or a loose/wobbly base. Screens could display uneven light diffusion and moderate blemishes but remain free from cracks.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade
