Please allow ~2-3 weeks to dispatch for quality control. Product images are for illustrative purposes only and may contain AI-generated content; they may not represent the final product you receive. Products are subject to the cosmetic grading policy detailed here.
If you are ordering a device that does not include a Windows 11 licence as standard, please check Microsoft's minimum system requirements to confirm if it can be upgraded later should you wish to do so.
Experience premium performance with this certified refurbished Microsoft Surface Laptop 4, powered by the 11th Gen Intel Core i7-1185G7 processor running at 3.00 GHz, 16 GB LPDDR4 RAM, 256 GB NVMe SSD, and featuring a 13.5-inch PixelSense touchscreen display in a sleek black finish with Windows 11 Pro. This versatile laptop combines professional-grade performance with exceptional portability, making it perfect for business productivity, creative work, and secure enterprise environments.
Practical Use Cases
This certified refurbished Surface Laptop 4 excels across multiple professional scenarios. Business professionals will appreciate its robust performance for presentations, video conferencing, and multitasking with office applications whilst benefiting from Windows 11 Pro's advanced security features. IT administrators can leverage remote management capabilities and BitLocker encryption for enhanced data protection. Students benefit from its lightweight design for campus mobility while handling research, note-taking, and online learning. Creative professionals can tackle photo editing, graphic design, and content creation with confidence. The touchscreen functionality and premium build quality make it ideal for professionals who demand both style and substance in their mobile computing solution.
Key Features & Benefits
- Powerful 11th Generation Performance - Intel Core i7-1185G7 processor delivers exceptional speed with turbo boost up to 4.80 GHz for demanding applications
- Generous Memory Configuration - 16 GB LPDDR4 RAM ensures smooth multitasking and efficient handling of memory-intensive programmes
- Lightning-Fast Storage - 256 GB NVMe SSD provides rapid boot times, quick file access, and ample space for applications and documents
- Premium Display Technology - 13.5-inch PixelSense touchscreen with vibrant colours and sharp resolution for enhanced visual experience
- Professional Connectivity - USB-C, USB-A, Surface Connect port, and 3.5mm headphone jack accommodate all your peripheral needs
- Enhanced Graphics Performance - Intel Iris Xe graphics deliver smooth visuals for productivity and light gaming applications
- Extended Usage Capability - All-day productivity keeps you working throughout your business day
- Sustainable Choice - Certified refurbished technology reduces environmental impact whilst providing premium performance
Technical Specifications
- Processor: 11th Gen Intel Core i7-1185G7 (3.00 GHz base, up to 4.80 GHz turbo)
- Memory: 16 GB LPDDR4 onboard RAM
- Storage: 256 GB NVMe SSD
- Graphics: Intel Iris Xe integrated graphics
- Display: 13.5-inch PixelSense touchscreen with 10-point multi-touch
- Connectivity: Wi-Fi 6, Bluetooth 5.0, USB-C, USB-A 3.1, Surface Connect port
- Operating System: Windows 11 Pro
- Webcam: 720p HD front-facing camera with Windows Hello support
- Weight: Approximately 1.29 kg
- Dimensions: 308 mm × 223 mm × 14.5 mm
Windows 11 Pro Operating System
Windows 11 Pro delivers enterprise-grade security with BitLocker encryption, advanced networking with Remote Desktop capabilities, Hyper-V virtualisation for running multiple operating systems, and comprehensive Group Policy management for IT administrators. The operating system offers enhanced security features, improved multitasking with Snap Layouts, integrated Microsoft Teams, and a modernised user interface with rounded corners and centred taskbar. Windows 11 Pro provides better gaming performance with DirectX 12 Ultimate support and improved resource management. However, some older applications may experience compatibility issues, and the system requirements are higher compared to Windows 10, though this Surface Laptop 4 easily exceeds all requirements.
Quality Assurance & Refurbishment Process
Excellent Grade devices showcase minimal signs of previous use with pristine screens free from scratches, cracks, or dead pixels, and only light keyboard wear - virtually indistinguishable from new condition.
Good Grade devices are fully functional with signs of more extensive use including body scratches, heavier keyboard wear, and possible small dents or paint chips, though screens remain crack-free with only subtle blemishes or uneven light diffusion.
All units undergo Reboot IT's comprehensive testing process where we tested all features and functions rigorously. Since 2001, Reboot IT has been an industry expert utilising cutting-edge testing software to ensure optimal performance. Each certified refurbished device is verified through our thorough testing process, guaranteeing reliability and quality that meets our exacting standards.
Warranty & Support
This certified refurbished Microsoft Surface Laptop 4 is sold by Reboot IT and includes a comprehensive 1-year warranty, providing peace of mind and protection for your investment. Our warranty covers all hardware components and ensures your device maintains peak performance throughout the coverage period.
Transform your productivity today with this exceptional certified refurbished Surface Laptop 4 - premium Microsoft engineering at an unbeatable price, backed by our industry-leading expertise and comprehensive warranty coverage.
WEBCAM |
| Audio Output | Integrated |
| Brand | Microsoft |
| Bundle Description | None |
| Colour | Black |
| Custom Bundle | No |
| GPU | Intel TigerLake GT2 Iris Xe Graphics |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Hard Drive Capacity | 256GB |
| Item Height | 14.5mm |
| Item Length | 308mm |
| Item Weight | 1.29kg |
| Item Width | 223mm |
| Manufacturer Warranty | 1 Year |
| Processor | Intel Core i7 11th Gen. |
| Processor Model | 1185G7 |
| Memory Type | LPDDR4 ONBOARD |
| Model | Surface Laptop 4 |
| MPN | None |
| Operating System | WINDOWS 11 HOME |
| Operating System Edition | WINDOWS 11 HOME |
| Optical Drive | None |
| Other Software | Microsoft 365 Apps |
| Part Number | None |
| Max Turbo Speed | 4.80 GHz |
| Processor Speed | 3.00GHz |
| RAM Size | 16GB |
| Release Date | Q221 |
| Release Year | 2021 |
| Screen Size | 13.5 in |
| SSD Capacity | 256GB |
| Storage Type | NVMe |
| Connectivity | Wi-Fi|USB 3.0|USB-C |
| Features | Built-in Webcam|Wi-Fi|Touchscreen |
| Maximum Resolution | 2256x1504 |
| Most Suitable For | Casual Computing |
| RAM Type | LPDDR4 ONBOARD |
| Series | Surface |
| Type | Tablet PC |
| Webcam | YES |
| L2 Cache | 5 MB |
| Cores | 4 |
| Maximum RAM Capacity | 16 GB |
| Hard drive upgradable | None |
| RAM upgradable | None |
Refurbished Computers - Cosmetic Grading Guide
Our supplier's refurbished hardware is typically graded either "Excellent" or "Good", however, some legacy products were graded under a letter grading system (A, B, C). Please find the definitions for each grade below and contact us if you're uncertain of a device's grade.
Used Smartphone / Refurbished Mobile Phones
"Excellent" Grade
Devices in this category appear like new, with very minor wear. Expect light or fine scratches on the screen that are shallow enough not to catch on a fingernail. The edge around the glass is virtually flawless, save for possible light scratching around the power port. The back plate may show light/fine scratches, including on the Apple logo, with any discoloration being minimal.
"Good" Grade
These devices are characterized by being fully tested and functional even if they have body scratches, minor paint chips, or a small hairline crack on the screen. Screens are free from dead pixels but may exhibit slight scratching from moderate use.
Refurbished Desktops, Laptops and Monitors
"Excellent" Grade - Laptops
Reserved for units that show barely any signs of previous use, these laptops may exhibit very minor scuffing or abrasions, associated only with minimal standard use. The keyboards show light wear, and importantly, the screens are pristine, free from any scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes.
"Excellent" Grade - Desktops
Desktop PCs in the "Excellent" grade category are free from deep scratches, cracks, paint chips, or any broken/missing pieces, ensuring a sleek and almost-new aesthetic.
"Excellent" Grade - Monitors
"Excellent" grade is reserved for units that show evidence of very little to no previous use. Any wear on an "Excellent" Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. "Excellent" units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use."Excellent" Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.
"Good" Grade - Laptops
"Good" laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. "Good" Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.
"Good" Grade - Desktops
"Good" grade desktops may have light scratches on external body and may feature more excessive unit housing and/or external case wear than "Excellent" units, including wear on case / lid. "Good" PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.
"Good" Grade - Monitors
Displays in the "Good" grade have been fully tested and are functional but may include scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. "Good" Display screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. "Good" Displays will not feature cracks on screens but may feature slight scratching on screen surfaces from moderate use or wear, dead pixels or white spots on the screen.
Legacy letter grading
Used Smartphone / Refurbished Mobile Phones
A Grade
- No chips, scratches or cracks on the front glass and housing
- No missing or alternative parts
- No sign of liquid damage
- Battery cannot be swollen
B Grade – Same as A Grade except:
- May have light scuffs but no chips or cracks
- Light scratches on housing or front glass
C-Grade – Same as B Grade except:
- Unlimited long shallow scratches on the front glass
- No chips or cracks on the front glass
- Unlimited scratches, chips/dents on back cover housing and corners
- Minor cracks allowed
- Customized housing and aftermarket covers allowed
Refurbished Desktops, Laptops and Monitors
A-Grade
- Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes
- Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons
- Keyboard keys will be in excellent condition
- Laptop and monitor screens will be blemish free
- Cosmetic blemishes will not impact the overall functionality or performance of the device
B-Grade
- Will have some cosmetic blemishes that include scratches and/or other imperfections
- Minor scratches and dents on the housing
- Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible
- Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots. There will be no cracking on the screen
- Have the same warranty as A Grade
- Pricing will be cheaper than A Grade
C-Grade
- Same as B-Grade except may have unlimited scratches/blemishes on the screen
- May have cracks/chips or dents on the housing
- Have the same warranty as A Grade
- Pricing will be cheaper than B Grade
