ServiceDesk Plus is a web-based ITIL Ready HelpDesk Software packaging Incident Management, Request Fulfilment, Problem Management, Change Management, CMDB, Project Management, Asset Management, Contract Management, Purchase Management & Reporting.

ServiceDesk Plus is available in 3 editions as Standard, Professional & Enterprise. Click here to learn more about the differences between the editions.

ServiceDesk Plus is available as an on-premises or cloud license.

Special not for profit discounted pricing is exclusively available for Connecting Up members. If you would like more information about ServiceDesk Plus​ or would like to submit an order, please complete the contact form at the bottom of this page.

ServiceDesk Plus is available under a range of different seat accessibility options:

SKU Product Name Description
46019.3SF ServiceDesk Plus Addons Annual Subscription fee for Fail Over Service
46019.3SFL ServiceDesk Plus Addons Annual Subscription fee for Fail Over Service (Multi Language)
46239.31S ServiceDesk Plus Enterprise Annual Subscription fee for 2 Technicians (250 nodes)
46249.32S ServiceDesk Plus Enterprise Annual Subscription fee for 5 Technicians (500 nodes)
46259.31S ServiceDesk Plus Enterprise Annual Subscription fee for 10 Technicians (500 nodes)
46269.31S ServiceDesk Plus Enterprise Annual Subscription fee for 20 Technicians (1000 nodes)
46279.31S ServiceDesk Plus Enterprise Annual Subscription fee for 50 Technicians (2000 nodes)
46289.31S ServiceDesk Plus Enterprise Annual Subscription fee for 100 Technicians (2000 nodes)
46299.31S ServiceDesk Plus Enterprise Annual Subscription fee for 200 Technicians (3000 nodes)
46209.3SA1 ServiceDesk Plus Enterprise Annual Subscription fee for Additional 100 nodes
46209.3SA7 ServiceDesk Plus Enterprise Annual Subscription fee for Additional 250 nodes
46209.3SA2 ServiceDesk Plus Enterprise Annual Subscription fee for Additional 500 nodes
46209.3SA3 ServiceDesk Plus Enterprise Annual Subscription fee for Additional 1000 nodes
46209.3SA4 ServiceDesk Plus Enterprise Annual Subscription fee for Additional 2000 nodes
46209.3SA5 ServiceDesk Plus Enterprise Annual Subscription fee for Additional 5000 nodes
46209.3SA6 ServiceDesk Plus Enterprise Annual Subscription fee for Additional 10000 nodes
46229.31SL ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for 2 Technicians (250 nodes)
46239.32SL ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for 5 Technicians (500 nodes)
46249.31SL ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for 10 Technicians (500 nodes)
46259.3SL ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for 20 Technicians (1000 nodes)
46269.31SL ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for 50 Technicians (2000 nodes)
46279.31SL ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for 100 Technicians (2000 nodes)
46289.31SL ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for 200 Technicians (3000 nodes)
46209.3SA1L ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for Additional 100 nodes
46209.3SA7L ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for Additional 250 nodes
46209.3SA2L ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for Additional 500 nodes
46209.3SA3L ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for Additional 1000 nodes
46209.3SA4L ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for Additional 2000 nodes
46209.3SA5L ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for Additional 5000 nodes
46209.3SA6L ServiceDesk Plus Multi-Language Enterprise Annual Subscription fee for Additional 10000 nodes
46129.31SL ServiceDesk Plus Multi-Language Professional Annual Subscription fee for 2 Technicians (250 nodes)
46139.31SL ServiceDesk Plus Multi-Language Professional Annual Subscription fee for 5 Technicians (500 nodes)
46149.31SL ServiceDesk Plus Multi-Language Professional Annual Subscription fee for 10 Technicians (500 nodes)
46159.31SL ServiceDesk Plus Multi-Language Professional Annual Subscription fee for 20 Technicians (500 nodes)
46169.31SL ServiceDesk Plus Multi-Language Professional Annual Subscription fee for 50 Technicians (1000 nodes)
46179.31SL ServiceDesk Plus Multi-Language Professional Annual Subscription fee for 100 Technicians (1000 nodes)
46189.31SL ServiceDesk Plus Multi-Language Professional Annual Subscription fee for 200 Technicians (1000 nodes)
46109.3SA1L ServiceDesk Plus Multi-Language Professional Annual Subscription fee for Additional 100 nodes
46109.3SA7L ServiceDesk Plus Multi-Language Professional Annual Subscription fee for Additional 250 nodes
46109.3SA2L ServiceDesk Plus Multi-Language Professional Annual Subscription fee for Additional 500 nodes
46109.3SA3L ServiceDesk Plus Multi-Language Professional Annual Subscription fee for Additional 1000 nodes
46109.3SA4L ServiceDesk Plus Multi-Language Professional Annual Subscription fee for Additional 2000 nodes
46109.3SA5L ServiceDesk Plus Multi-Language Professional Annual Subscription fee for Additional 5000 nodes
46109.3SA6L ServiceDesk Plus Multi-Language Professional Annual Subscription fee for Additional 10000 nodes
46109.3SA8L ServiceDesk Plus Multi-Language Professional Annual Subscription fee for Change management Addon
46109.3SA9L ServiceDesk Plus Multi-Language Professional Annual Subscription fee for Problem management Addon
46109.3SA10L ServiceDesk Plus Multi-Language Professional Annual Subscription fee for Service catalog Addon
46109.3SA11L ServiceDesk Plus Multi-Language Professional Annual Subscription fee for CMDB Addon
46109.3SPM ServiceDesk Plus Multi-Language Professional Annual Subscription fee for Project Management Addon
46019.3SL ServiceDesk Plus Multi-Language Standard Annual Subscription fee for 2 Technicians
46029.3SL ServiceDesk Plus Multi-Language Standard Annual Subscription fee for 5 Technicians
46039.3SL ServiceDesk Plus Multi-Language Standard Annual Subscription fee for 10 Technicians
46049.3SL ServiceDesk Plus Multi-Language Standard Annual Subscription fee for 20 Technicians
46059.3SL ServiceDesk Plus Multi-Language Standard Annual Subscription fee for 25 Technicians
46069.3SL ServiceDesk Plus Multi-Language Standard Annual Subscription fee for 50 Technicians
46079.3SL ServiceDesk Plus Multi-Language Standard Annual Subscription fee for 100 Technicians
46089.3SL ServiceDesk Plus Multi-Language Standard Annual Subscription fee for 200 Technicians
46009.3SCL ServiceDesk Plus Multi-Language Standard Annual Subscription fee for Change Management Add-on
46009.3SPL ServiceDesk Plus Multi-Language Standard Annual Subscription fee for Project Management Add-on
46009.3SSCL ServiceDesk Plus Multi-Language Standard Annual Subscription fee for Service catalog Add-on
46129.31S ServiceDesk Plus Professional Annual Subscription fee for 2 Technicians (250 nodes)
46139.31S ServiceDesk Plus Professional Annual Subscription fee for 5 Technicians (500 nodes)
46149.31S ServiceDesk Plus Professional Annual Subscription fee for 10 Technicians (500 nodes)
46159.31S ServiceDesk Plus Professional Annual Subscription fee for 20 Technicians (500 nodes)
46169.31S ServiceDesk Plus Professional Annual Subscription fee for 50 Technicians (1000 nodes)
46179.31S ServiceDesk Plus Professional Annual Subscription fee for 100 Technicians (1000 nodes)
46189.31S ServiceDesk Plus Professional Annual Subscription fee for 200 Technicians (1000 nodes)
46109.3SA1 ServiceDesk Plus Professional Annual Subscription fee for Additional 100 nodes
46109.3SA7 ServiceDesk Plus Professional Annual Subscription fee for Additional 250 nodes
46109.3SA2 ServiceDesk Plus Professional Annual Subscription fee for Additional 500 nodes
46109.3SA3 ServiceDesk Plus Professional Annual Subscription fee for Additional 1000 nodes
46109.3SA4 ServiceDesk Plus Professional Annual Subscription fee for Additional 2000 nodes
46109.3SA5 ServiceDesk Plus Professional Annual Subscription fee for Additional 5000 nodes
46109.3SA6 ServiceDesk Plus Professional Annual Subscription fee for Additional 10000 nodes
46109.3SA8 ServiceDesk Plus Professional Annual Subscription fee for Change management Addon
46109.3SA9 ServiceDesk Plus Professional Annual Subscription fee for Problem management Addon
46109.3SA10 ServiceDesk Plus Professional Annual Subscription fee for Service catalog Addon
46109.3SA11 ServiceDesk Plus Professional Annual Subscription fee for CMDB Addon
46109.3SPM1 ServiceDesk Plus Professional Annual Subscription fee for Project Management Addon
46029.3S ServiceDesk Plus Standard Annual Subscription fee for 5 Technicians
46039.3S ServiceDesk Plus Standard Annual Subscription fee for 10 Technicians
46049.3S ServiceDesk Plus Standard Annual Subscription fee for 20 Technicians
46059.3S ServiceDesk Plus Standard Annual Subscription fee for 25 Technicians
46069.3S ServiceDesk Plus Standard Annual Subscription fee for 50 Technicians
46079.3S ServiceDesk Plus Standard Annual Subscription fee for 100 Technicians
46089.3S ServiceDesk Plus Standard Annual Subscription fee for 200 Technicians
46009.3SC ServiceDesk Plus Standard Annual Subscription fee for Change Management Add-on
46009.3SSC ServiceDesk Plus Standard Annual Subscription fee for Service catalog Add-on
46009.3SP ServiceDesk Plus Standard Annual Subscription fee for Project Management Add-on
46009.3ST ServiceDesk Plus Tools Addon Annual Subscription fee for 100 Computers
46019.3ST ServiceDesk Plus Tools Addon Annual Subscription fee for 250 Computers
46029.3ST ServiceDesk Plus Tools Addon Annual Subscription fee for 500 Computers
46039.3ST ServiceDesk Plus Tools Addon Annual Subscription fee for 1000 Computers
46049.3ST ServiceDesk Plus Tools Addon Annual Subscription fee for 2500 Computers
46059.3ST ServiceDesk Plus Tools Addon Annual Subscription fee for 5000 Computers
46009.3AS1 ServiceDesk Plus Active Directory Management Add-on Annual Subscription fee for 2 Technicians
46009.3AS2 ServiceDesk Plus Active Directory Management Add-on Annual Subscription fee for 5 Technicians
46009.3AS3 ServiceDesk Plus Active Directory Management Add-on Annual Subscription fee for 10 Technicians
46009.3AS4 ServiceDesk Plus Active Directory Management Add-on Annual Subscription fee for 50 Technicians
46009.3AS5 ServiceDesk Plus Active Directory Management Add-on Annual Subscription fee for 100 Technicians
46009.3AS6 ServiceDesk Plus Active Directory Management Add-on Annual Subscription fee for 200 Technicians
46009.3PAS1 ServiceDesk Plus Active Directory Management Add-on Annual Subscription fee for 2 privileged AD Technicians
46009.3PAS2 ServiceDesk Plus Active Directory Management Add-on Annual Subscription fee for 5 privileged AD Technicians
46009.3PAS3 ServiceDesk Plus Active Directory Management Add-on Annual Subscription fee for 10 privileged AD Technicians
46009.3PAS4 ServiceDesk Plus Active Directory Management Add-on Annual Subscription fee for 50 privileged AD Technicians
46009.3PAS5 ServiceDesk Plus Active Directory Management Add-on Annual Subscription fee for 1 additional domain
46009.3SA1 ServiceDesk Plus Analytics Plus Add-on Annual subscription fee for Base Pack (2 users included)
46009.3SA2 ServiceDesk Plus Analytics Plus Add-on Annual subscription fee for Additional 3 users
46009.3SA3 ServiceDesk Plus Analytics Plus Add-on Annual subscription fee for Additional 5 users
46009.3SA4 ServiceDesk Plus Analytics Plus Add-on Annual subscription fee for Additional 10 users
46009.3SA5 ServiceDesk Plus Analytics Plus Add-on Annual subscription fee for Additional 20 users
46009.3SA6 ServiceDesk Plus Analytics Plus Add-on Annual subscription fee for Additional 50 users
46009.3SAD1 ServiceDesk Plus Analytics Plus Add-on Annual subscription fee for 5 Concurrent viewers pack
46009.3SAD2 ServiceDesk Plus Analytics Plus Add-on Annual subscription fee for 10 Concurrent viewers pack
46009.3SAD3 ServiceDesk Plus Analytics Plus Add-on Annual subscription fee for 25 Concurrent viewers pack
46009.3SAD4 ServiceDesk Plus Analytics Plus Add-on Annual subscription fee for 50 Concurrent viewers pack
46009.3SAD5 ServiceDesk Plus Analytics Plus Add-on Annual subscription fee for 100 Concurrent viewers pack
46009.3S9 ServiceDesk Plus Analytics Plus Add-on Annual subscription fee for Training (3 hours) - One time cost
46301.0SANP1 ServiceDesk Plus Analytics Plus SericeNow Addons - Cloud Annual Subscription fee for Analytics Plus App for ServiceNow - 2 Users
46301.0SANP2 ServiceDesk Plus Analytics Plus SericeNow Addons - Cloud Annual Subscription fee for Analytics Plus App for ServiceNow - 10 Users
46301.0SANP3 ServiceDesk Plus Analytics Plus SericeNow Addons - Cloud Annual Subscription fee for Analytics Plus App for ServiceNow - 20 Users
46301.0SANP4 ServiceDesk Plus Analytics Plus SericeNow Addons - Cloud Annual Subscription fee for Analytics Plus App for ServiceNow - 50 Users
46301.0SANP5 ServiceDesk Plus Analytics Plus SericeNow Addons - Cloud Annual Subscription fee for Analytics Plus App for ServiceNow - 100 Users
46301.0SANP6 ServiceDesk Plus Analytics Plus SericeNow Addons - Cloud Annual Subscription fee for Analytics Plus App for ServiceNow - 200 Users
74002M.PMS1 ServiceDesk Plus Addons - Cloud Annual Subscription fee for Project Management Add-on
74002M.CMDBS ServiceDesk Plus Addons - Cloud Annual Subscription fee for CMDB Add-on
74002M.LCS ServiceDesk Plus Addons - Cloud Annual subscription fee for Live chat Add on
74002M.RCS1 ServiceDesk Plus Addons - Cloud Annual subscription fee for Remote control Add on
74002M.SCS1 ServiceDesk Plus Addons - Cloud Annual Subscription fee for Service Catalog Add-on
74002M.CMS1 ServiceDesk Plus Addons - Cloud Annual Subscription fee for Change Management Add-on
46238.11SODA ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for 2 Technicians (250 nodes)
46248.12SODA ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for 5 Technicians (500 nodes)
46258.11SODA ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for 10 Technicians (500 nodes)
46268.11SODA ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for 20 Technicians (1000 nodes)
46278.11SODA ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for 50 Technicians (2000 nodes)
46288.11SODA ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for 100 Technicians (2000 nodes)
46298.11SODA ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for 200 Technicians (3000 nodes)
46209.3SAC1 ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for Additional 100 nodes
46209.3SAC7 ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for Additional 250 nodes
46209.3SAC2 ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for Additional 500 nodes
46209.3SAC3 ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for Additional 1000 nodes
46209.3SAC4 ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for Additional 2000 nodes
46209.3SAC5 ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for Additional 5000 nodes
46209.3SAC6 ServiceDesk Plus Enterprise - Cloud Annual Subscription fee for Additional 10000 nodes
46238.11SODMLA ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for 2 Technicians (250 nodes)
46248.12SODMLA ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for 5 Technicians (500 nodes)
46258.11SODMLA ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for 10 Technicians (500 nodes)
46268.11SODMLA ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for 20 Technicians (1000 nodes)
46278.11SODMLA ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for 50 Technicians (2000 nodes)
46288.11SODMLA ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for 100 Technicians (2000 nodes)
46298.11SODMLA ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for 200 Technicians (3000 nodes)
46209.3SAC1L ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for Additional 100 nodes
46209.3SAC7L ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for Additional 250 nodes
46209.3SAC2L ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for Additional 500 nodes
46209.3SAC3L ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for Additional 1000 nodes
46209.3SAC4L ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for Additional 2000 nodes
46209.3SAC5L ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for Additional 5000 nodes
46209.3SAC6L ServiceDesk Plus Multi-Language Enterprise - Cloud Annual Subscription fee for Additional 10000 nodes
46128.11SODMLA ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for 2 Technicians (250 nodes)
46138.11SODMLA ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for 5 Technicians (500 nodes)
46148.11SODMLA ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for 10 Technicians (500 nodes)
46158.11SODMLA ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for 20 Technicians (500 nodes)
46168.11SODMLA ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for 50 Technicians (1000 nodes)
46178.11SODMLA ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for 100 Technicians (1000 nodes)
46188.11SODMLA ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for 200 Technicians (1000 nodes)
46109.3SAC1L ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for Additional 100 nodes
46109.3SAC7L ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for Additional 250 nodes
46109.3SAC2L ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for Additional 500 nodes
46109.3SAC3L ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for Additional 1000 nodes
46109.3SAC4L ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for Additional 2000 nodes
46109.3SAC5L ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for Additional 5000 nodes
46109.3SAC6L ServiceDesk Plus Multi-Language Professional - Cloud Annual Subscription fee for Additional 10000 nodes
46018.1SODML ServiceDesk Plus Multi-Language Standard - Cloud Annual Maintenance Service for 2 Technicians
46028.1SODML ServiceDesk Plus Multi-Language Standard - Cloud Annual Maintenance Service for 5 Technicians
46038.1SODMLA ServiceDesk Plus Multi-Language Standard - Cloud Annual Subscription fee for 10 Technicians
46048.1SODMLA ServiceDesk Plus Multi-Language Standard - Cloud Annual Subscription fee for 20 Technicians
46068.1SODMLA ServiceDesk Plus Multi-Language Standard - Cloud Annual Subscription fee for 50 Technicians
46078.1SODMLA ServiceDesk Plus Multi-Language Standard - Cloud Annual Subscription fee for 100 Technicians
46088.1SODMLA ServiceDesk Plus Multi-Language Standard - Cloud Annual Subscription fee for 200 Technicians
46128.11SODA ServiceDesk Plus Professional - Cloud Annual Subscription fee for 2 Technicians (250 nodes)
46138.11SODA ServiceDesk Plus Professional - Cloud Annual Subscription fee for 5 Technicians (500 nodes)
46148.11SODA ServiceDesk Plus Professional - Cloud Annual Subscription fee for 10 Technicians (500 nodes)
46158.11SODA ServiceDesk Plus Professional - Cloud Annual Subscription fee for 20 Technicians (500 nodes)
46168.11SODA ServiceDesk Plus Professional - Cloud Annual Subscription fee for 50 Technicians (1000 nodes)
46178.11SODA ServiceDesk Plus Professional - Cloud Annual Subscription fee for 100 Technicians (1000 nodes)
46188.11SODA ServiceDesk Plus Professional - Cloud Annual Subscription fee for 200 Technicians (1000 nodes)
46109.3SAC1 ServiceDesk Plus Professional - Cloud Annual Subscription fee for Additional 100 nodes
46109.3SAC7 ServiceDesk Plus Professional - Cloud Annual Subscription fee for Additional 250 nodes
46109.3SAC2 ServiceDesk Plus Professional - Cloud Annual Subscription fee for Additional 500 nodes
46109.3SAC3 ServiceDesk Plus Professional - Cloud Annual Subscription fee for Additional 1000 nodes
46109.3SAC4 ServiceDesk Plus Professional - Cloud Annual Subscription fee for Additional 2000 nodes
46109.3SAC5 ServiceDesk Plus Professional - Cloud Annual Subscription fee for Additional 5000 nodes
46109.3SAC6 ServiceDesk Plus Professional - Cloud Annual Subscription fee for Additional 10000 nodes
46018.1SODA1 ServiceDesk Plus Standard - Cloud Annual Maintenance Service for 2 Technicians
46028.1SODA1 ServiceDesk Plus Standard - Cloud Annual Maintenance Service for 5 Technicians
46038.1SODA ServiceDesk Plus Standard - Cloud Annual Subscription fee for 10 Technicians
46048.1SODA ServiceDesk Plus Standard - Cloud Annual Subscription fee for 20 Technicians
46068.1SODA ServiceDesk Plus Standard - Cloud Annual Subscription fee for 50 Technicians
46078.1SODA ServiceDesk Plus Standard - Cloud Annual Subscription fee for 100 Technicians
46088.1SODA ServiceDesk Plus Standard - Cloud Annual Subscription fee for 200 Technicians

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