Volunteers are important partners of any not-for-profit organisation. They serve by contributing time, talent or treasure. Yes, a happy volunteer can become a significant donor. Volunteers can share their experiences and create positive word of mouth for your organisation.

As they are such a valuable resource, you need to ensure that you recruit the right volunteers and have strategies to retain them. 

This presentation will provide an introduction to volunteer recruitment and management. It will equip you to identify actions in the development of a detailed volunteer management action plan for your not-for-profit organisation and to improve a start-up or existing program.

Key learning outcomes: 

  • Strategies for strategic recruitment
  • Preparing a volunteer budget
  • Creating appealing volunteer opportunities
  • Crafting a powerful message designed to recruit
  • Expanding your volunteer pool
  • Recruitment strategies
  • Volunteer retention
  • The most effective volunteer management tools
  • The importance of recognition and thanking
  • Volunteer policy development
  • Performance management 
  • Risk Management
  • Extensive list of resources

About the presenter - Kathy Davis

Kathy Davis has 30 years of media, marketing and business development experience. She has a Graduate Certificate in Business (Philanthropy & Nonprofit Studies) from QUT, and was for many years a Certified Fund Raising Executive, and Executive Member of the Fundraising Institute Australia. She is a nonprofit specialist, and has worked for and consulted to many charities. Kathy was a freelance grants assessor for ANZ Trustees, inaugural Executive Director, Queensland Community Foundation, Queensland Manager, Artsupport Australia, and Head of Donor Development, Anglican Diocese of Brisbane. Her most recent role before resuming consulting was Director of Fundraising for a not-for-profit providing early intervention for children diagnosed with an Autism Spectrum Disorder. Kathy is a volunteer herself for the Salvation Army and Queensland Arts Council. She has recruited and managed volunteers for events, administrative and skilled roles.