Past webinars

Learn how a simple Business Intelligence tool can help you with making more informed decisions regarding transparency, planning, grant application and sustainability for managing your workforce. What topics are covered in the webinar? What is Business Intelligence? How does BI apply to NFP's? Real world success story A Business Intelligence solution for NFP's Demo Q & A Course Outcomes: What will you have at the end of the Webinar? By the end of the webinar you will have: A basic understanding of what Business Intelligence is How business intelligence can be used to benefit NFP organisations The best ways to overcome 4 pinnacle organisational issues NFP’s have-transparency, planning, grant application and sustainability. Audience Who is the webinar suitable for? The webinar is suitable for not for profit and community organisations planning to improve their understanding of how business intelligence tools can improve their organisation using Tableau software. Decision makers or key opinion leaders who have an influence in organisational change Who are likely to have more than 50 users About the Facilitator: Olivia Macolino Olivia has 6 years of experience helping organisations develop strategies for organisational improvement in a variety of industries including medical, education and technology. Olivia is a people person and has developed exceptional skills building and sustaining relationships throughout her work history. Olivia’s passion for helping others has lead her to assist DataSpark Analytics to focus on helping the NFP sector improve their technology capabilities. Lindsay Whitbread Lindsay brings 18 years of IT professional experience. During this time he has developed significant skills around the development and introduction of technology solutions that directly provide business benefit. Lindsays main focus is on helping businesses to use technology effectively - whether that be cost optimisation, technology agility or the implementation of systems to improve levels of service and productivity. Recently Lindsay developed a BI solution for a Not For Profit organisation and felt that it could also benefit others in the NFP sector, he’s currently implementing this solution for their organisational success.  

Course Information: The NDIS is a visionary reform however, the speed and inconsistency of its implementation has created a noisy, confusing and stressed marketplace. Within this rapidly changing, highly politicised environment, this webinar focuses on the fundamental role of the brand in protecting your culture. Course Outcomes: An overview of the key strategic risks to provider sustainability An understanding of the most critical key target market. An overview of the early warning signs of cultural decline - and how to reverse it. An understanding of the role of the brand in building culture About the Facilitator:

  Join Connecting Up and Mel Kettle for this special interactive webinar where you will get the chance to speak to Mel live around the topic of how to convert your donors/customers to brand ambassadors for your organisation. Not for profits that take the time to really focus on their donors and customers will have a far more emotionally engaged community, which provides a strong competitive advantage and a healthier bottom line. Your advocates and ambassadors will support your organisation more and will be more likely to tell their friends and family about their positive experiences with your brand. In this presentation, Mel will share how to use social media, as well as some offline tactics, to encourage your donors and customers to become ambassadors for your brand. She will give you practical advice and real-life examples so you can create memorable experiences that your donors and customers will talk about for the right reasons.

Join us for this two part webinar series about Cyber Risk. When: Session 1 – Wednesday 3 October 2018 Download slides here Session 2 – Wednesday 10 October 2018 Time: 11:00AM – 11:30AM AEST This course consist of two (2) webinars running for 30 minutes each, to be held weekly at 11:00AM AEST from Wednesday 3 October 2018. Cyber risk must be considered a High or Extreme risk for any organisation that has an online presence, connection to Internet and IT systems. Part 1 will cover the identification and assessment of cyber risks. Part 2 will cover the measures that orgnaisations must take to protect themselves against cyber risk to become “cyber resilient”. Course Outcomes: Part 1 Risk Management – WHO, HOW, WHEN to identify, manage, transfer, accept or ignore. Cyber Risk in the context of Risk Management. How to identify the Cyber risks. Part 2 Board and Committee level discussions and strategy for Cyber (directors’ obligations) Tactical Plans to defend against cyber risk (involvement of management and staff) Practical hints and tips for how to become cyber resilient. About the Presenter: Monica Schlesinger Accomplished director since 1996 and Fellow of AICD (Australian Institute of Company Directors) since 2002, Monica combines her extensive executive experience (over 30 years) with sound governance knowledge and experience. She is a promoter of cyber resilience for organisations and helps them reach their cyber goals. Recent accomplishments: As a Principal in ABG Intl, Monica developed a methodology for cyber security education, assessment, training and awareness, taking companies to the next level of cyber resilience. Monica’s understanding of cyber security, IT and commercialisation of security products is extensive and she is a sought out speaker at conferences and by journalists. Monica is a regular guest speaker at webinars & conferences. She is the main publisher of a weekly Cyber Security Newsletter which covers regulatory changes, cyber governance aspects, significant hacks around the world and ways to protect the organisation or personal details, advice on urgent upgrades (which includes contributions from a technical team).

The Connecting Up Donations and Discounts program is available to eligible not for profit organisations in Australia and New Zealand.  This webinar will provide organisations with an overview of the program including registration, eligibility, how to use your account, and donation and discount partners and products. Course Outcomes: How to register An understanding of the eligibility criteria for the program Navigation of the Connecting Up website Overview of donation partners and products Overview of discount partners and products How to get support About the Facilitator - Eric Jenkins Eric joined Connecting up in 2015. He has worked with the Customer Support team for 2 years and has since moved into the role of Account Manager with the Business Development team. Eric has extensive knowledge of the donations and discounts program including eligibility, products and services and is the go-to person for all the tricky questions in the office!  

With the introduction of Single Touch Payroll (STP), all employers will be required to report to the Australian Taxation Office each pay run. This concise presentation will step you through the changes, clearly explain how this will impact your organisation, and provide you with the knowledge on how to get ready for STP plus show you how to make use of your MYOB software to automate this new reporting process. This session is full of content, and a must for all MYOB users that employ one or more staff. Course Outcomes: Understand when and how STP will affect my organisation Learn about the changes to your payroll workflows Check your MYOB version to ensure will be STP compliant How to set up MYOB to ensure the reported figures are correct Learn how to carry out the reporting process to the ATO from within MYOB Consider the impact on employees both during the year and at EOFY Learn how to have a smooth transition to ensure remain compliant About the Facilitator: Pam Chilman is a longstanding MYOB Certified Consultant, Trainer and systems integrator. Her aim is to streamline workflows to ensure organisations can get on with what they do best supporting the community. Whilst based in ACT supporting small to large NFP’s in the region, Pam and her team also assist organisations around Australia delivering online learning sessions and tailored one on one training and consulting services to help organisations to save by making effective use of their software. Pam is a Fellow of Institute of Public Accountants (IPA) and has been acknowledged for her commitment to the profession with a number of industry and product awards including MYOB Lifetime achievement and recently awarded Life Member of Institute of Certified Bookkeepers (ICB). With her wealth of MYOB product knowledge and experience Pam is well placed to deliver this session having presented this topic both face to face and online to numerous MYOB users, bookkeepers and accountants.    

Your volunteers are important. And in most cases, most of your work would be impossible without them. That’s why it’s important to recruit the best volunteers – and once you have them, it’s important to retain them. Recruiting and retaining volunteers can be a difficult task, but nonprofit technology makes it easier. Phil from Keela will talk about a few use cases that will illustrate how a CRM can be used to get the best volunteers, and keep them engaged for years to come. Course Outcomes: Best practices in recruiting the best volunteers How to keep a donor base/volunteer base engaged How to use your CRM to keep track of projects DOs and DON’Ts for recruiting and retaining volunteers from real-world, CRM-based examples About the Presenter - Phil Manzano Phil is the Head of Marketing and Communications at Keela. He has worked as a communications professional within the sector at many levels: grassroots, local, regional and national. He has spent time working with United Way, Plan International and with Microsoft’s Philanthropy teams. Now, he spends his time telling powerful stories of impact and is devoted to helping nonprofits do good, better.

A convincing pitch is a powerful tool to unlock opportunities, form key relationships with investors or volunteers, attract funding, and inspire new audiences. In fact, for charities and social enterprises in particular, a single pitch could really be ‘make or break’. Over the past four years, TFN has run Pitch Coaching Workshops for hundreds of social entrepreneurs who have gone on to generate millions of dollars as a result. So, for this webinar we’ve distilled our half-day workshop into the fundamentals of a perfect pitch because no matter what type of programs you run, your future could depend on the quality of your spiel. Course Outcomes: How communication works What people respond to in any pitch The importance of storytelling How to construct a short pitch Tips and tricks on public presenting About the Facilitator: Tom is General Manager of The Funding Network, one of Australia’s most forward-thinking non-profits. TFN works to accelerate grassroots social innovation by broadening our culture of giving. Before TFN, Tom spent 15 years consulting at agencies in London, New York and Sydney and he is a CSI scholarship graduate.  

When the times get tough, the tough get creative. Establishing a more stable and consistent revenue stream is an important priority for NFPs and NGOs of all shapes and sizes, and sometimes donations just aren’t cutting it when it comes to getting your big ideas across the line. With more and more charities starting up side-hustles like online merchandise stores, coffee carts, book shops and even gyms, the conversations around NFPs-turned-social enterprises are taking centre stage, as more and more charities further shape their brand personality with new ventures and ideas - resulting in their causes gaining more attention and traction. This webinar will explore our top ways you can create new revenue streams for your organisation. Course Outcomes: Examples of great social enterprises launched in the NFP sector Brainstorming ideas to create a social enterprise within your NFP Practical next steps to getting started About the Facilitator: Matt is the Co-Founder and CEO of Vollie  an online marketplace that is unlocking a new style of skills-based remote volunteering. Vollie connects non-profit needs with the skills and experience of modern day professionals. Vollie projects are exclusively online, meaning that people can support the causes they care about from any location, and around their busy schedule. Matthew has 10+ years marketing and business development experience which spans across start-ups, ad agencies and corporate land. Matt decided to quit his job at the end of 2015 and get to work on Vollie. Vollie was inspired by Matthew’s extensive volunteering experience and love of working with NFP’s. Since arriving in Melbourne in 2008, Matt’s volunteering activity has included supporting children’s charities, mental health NFP’s, animal welfare groups and environmental causes. He has also been responsible for running projects that have contributed close to $2 million for NFP organisations.  

This course is designed for leaders of purpose driven organisations that: have operating revenues of greater than $5M do not have a Chief Information Officer (CIO) are looking to drive outcomes beyond ‘last year and a little better’ In this course we’ll explore: The difference between operational excellence and digital transformation, and the benefits that each creates A framework you can leverage to create your digital transformation program; one that builds team cohesion around your vision and considers technology governance, strategy and risk. A number of examples of how leading NFP’s are: Creating greater empowerment, choice and outcomes for every individual and community they support Increasing their reach and connecting with people who need their services Building greater sustainability and capability within their organisations Course Outcomes: You’ll take away: A clear understanding of digital transformation and how it differs from operational excellence. An understanding of the building blocks of digital transformation – from risk mitigation, to operational excellence, to digital transformation. A Transformation Kick-Start (limited availability of 5), which includes: Access to our online self-assessment - You’ll learn how mature your use of technology is and more importantly what steps you can take to reduce risk, create operational excellence, and leverage digital thinking to increase your impact and sustainability. 8 hours of consulting time to deep dive into your self-assessment and work with you to kickstart your journey About the Facilitator: Ian Patterson | Director and IT Strategist Ian believes purpose driven organisations have the capability to solve our global challenges and create significant positive impact, sustainably and profitably. Ian is the founder of Human IT, a technology services organisation dedicated to helping purpose driven organisations thrive and has over 17 years’ experience providing technology consulting services. Ian is the creator of the Align IT framework, designed to help purpose driven organisations leverage technology to create greater sustainability and social impact, and has worked with numerous transformation teams providing capability across technology governance and strategy, leadership, team building and design thinking.  

Download slides here Office 365 now the most common platform for communication in the NFP sector in Australia and New Zealand. However, most organisations aren’t leveraging the broad suite of applications that are available (mostly for free) for NFPS. This webinar will explore the various applications of Office 365 and considerations for what components are suitable for each purpose and their benefits based on the experience of other not for profit organisations. This webinar is designed for organisations that are currently using or in the process of implementing Office 365 and interested in improving collaboration and communication.

Print and email newsletters can be compelling communication tools to connect with your volunteers, partners, donors and emerging supporters. They can build reputation and drive change. However, they can also put readers to sleep or end up looking elsewhere for that connection. Copywriter Andrea Rowe opens her toolbox to share practical examples to evolve your newsletter or EDM so that it’s a positive experience your readers look forward to reading and acting on. What will you get out of this webinar? Tips on writing audience and donor focussed copy Insights into outcome-oriented headlines and powerful calls to actions Examples of newsletters with storytelling formats that cut through Take away exercises to identify content, and to keep supporters in the spotlight Attendees of this webinar will also receive a copy of Andrea’s “Essential elements of effective newsletter writing” mini-booklet.

Download slides here Choosing hardware for your organisation can be overwhelming for many NFPs, so we have created this webinar to help you find the right solution for your organisation. This webinar will help improve your understanding on what to think about when choosing devices by offering a broad range of considerations and recommendations when selecting your next PC. Topics covered during this webinar include:

Download slides here

Download slides here There is gold in your contact list. There are several ways to raise money by using your CRM strategically. Philip Manzano, Head of Marketing and Communications at Keela, will explain how nonprofits can increase their annual donations, encourage recurring donations, and how the nonprofit CRM can be the most important tool in this process. Attendees will learn:

Download slides here Governance may not be the most be the most appealing task to focus on when we see the need that our organisations are filling in society. However, when we look at what governance really is, the processes of interaction and decision-making, we can see its vital importance to ensuring we continue to achieve the impact we desire of our organisations. In this webinar, Matthew will take you through:

Download slides here 2017 WannaCry ransomware attack statistics: Number of affected countries: 150 Infection rates(computer numbers): US Canada India Australia UK Other 336,856

Are you new to sponsorship in the charity sector? Perhaps you’ve been around for a while and you've suddenly found yourself in a role where you've been asked to get sponsors and feel a bit out of your comfort zone? Or, you might just be curious about dipping your toe in that water with corporate sponsors! Either way, this webinar is for you. Some organisations feel embarrassed that they’ve never seriously explored sponsorship before, but I say, that is PERFECT!  It means that you’ve developed no bad habits, you have not unwittingly turned away ‘low hanging fruit’ (those brands that might be interested in supporting your cause), and mostly, you haven’t wasted precious time creating outdated bronze, silver, gold proposals when you could have been doing things that actually get you closer to engaging great partners.

Download slides here Volunteer drop-off rates and mis-matching skillsets with charity tasks are just a couple of examples of why the volunteer recruitment process can be time-consuming and frustrating. New technology can drastically improve volunteer matching systems to easily identify the best candidate for every charity requirement. This can mean that every requirement is completed on time, to an exceptionally high standard, and also ensure that the volunteer is effectively aligning their skills and passions with the causes that matter most to them.

Download slides here As organisations are becoming more reliant on leveraging the power of data to support their operations and position themselves effectively in competitive environments, often, some organisations don’t know where to start. Generating insights through data visualisation is only the tip of the iceberg. Laying the foundations to manage your data, and ensuring you have the appropriate systems emplaced to capture the right data, is key to generating successful insights and managing organisational risk.