In this webinar we will explore how two different organisations used digital technology to deliver additional services to their beneficiaries, supporters and stakeholders. We will go through the organisational need, the journey to achieving success and how to measure impact.
The session will provide a high level understanding of the digital discovery and delivery process as well as tips and recommendations for organisations currently working on or considering a digital service delivery platform in future.
What is not included in the program?
- Details of the technical solution and implementation of the platforms.
- Specific results of each platform for confidentiality reasons.
- The benefits/cost savings of a digitalised service delivery program.
Course Outcomes:
By the end of this webinar your organisation will have:
- How to get started on digitising your programmes and services
- Understanding of the process to deliver a digital services project.
- An idea of how to measure the impact of your digitised service delivery program.
Audience
This webinar is suitable for:
- Mid-Large nonprofits organisations who are currently delivering service programs or are considering to do so in the future.
- IT, Digital and Management teams within Nonprofit Organisations.
About the Presenter:
Jason Ruffell Smith
Jason has over 10 years of experience working in the digital sector leading, managing and delivering hundreds of impactful projects. Since arriving in Australia from the Caribbean in 2014 he has broadened his skills, specifically in the NFP sector, by working with a broad range of clients to uncover opportunities and projects that have led to lasting partnerships.
Jakob Jarefjaell
Jakob has an entrepreneurial mindset with a focus on authentic and transparent selling both B2B and B2C for long term acquisition and growth in agile markets.
“Being the biggest and/or the best is never enough, there is always room for improvement”
Whether the project is a website, web application, CRM/payment integration or ongoing digital support, Jakob will work with organisations to bring to life their voices of care through great online experiences to forge powerful connections with supporters and beneficiaries.
Connecting Up is a part of the Infoxchange Group
Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years.
With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology.
Course Information:
In this webinar we will explore how two different organisations used digital technology to deliver additional services to their beneficiaries, supporters and stakeholders. We will go through the organisational need, the journey to achieving success and how to measure impact.
The session will provide a high level understanding of the digital discovery and delivery process as well as tips and recommendations for organisations currently working on or considering a digital service delivery platform in future.
What is not included in the program?
- Details of the technical solution and implementation of the platforms.
- Specific results of each platform for confidentiality reasons.
- The benefits/cost savings of a digitalised service delivery program.
Course Outcomes:
By the end of this webinar your organisation will have:
- How to get started on digitising your programmes and services
- Understanding of the process to deliver a digital services project.
- An idea of how to measure the impact of your digitised service delivery program.
Audience
This webinar is suitable for:
- Mid-Large nonprofits organisations who are currently delivering service programs or are considering to do so in the future.
- IT, Digital and Management teams within Nonprofit Organisations.
About the Presenter:
Jason Ruffell Smith
Jason has over 10 years of experience working in the digital sector leading, managing and delivering hundreds of impactful projects. Since arriving in Australia from the Caribbean in 2014 he has broadened his skills, specifically in the NFP sector, by working with a broad range of clients to uncover opportunities and projects that have led to lasting partnerships.
Jakob Jarefjaell
Jakob has an entrepreneurial mindset with a focus on authentic and transparent selling both B2B and B2C for long term acquisition and growth in agile markets.
“Being the biggest and/or the best is never enough, there is always room for improvement”
Whether the project is a website, web application, CRM/payment integration or ongoing digital support, Jakob will work with organisations to bring to life their voices of care through great online experiences to forge powerful connections with supporters and beneficiaries.
Connecting Up is a part of the Infoxchange Group
Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years.
With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology.