Past webinars

Uncover the 7 common mistakes not for profits around Australia are making on their social media channels and how to be prepared for them or even avoid them altogether. This webinar is ideal for people wanting to get a good all round picture of social media for causes, but who may have a few gaps in knowledge or experience that are holding them back. This webinar will cover lessons like how to profile your audience, choose the right social media platform, be time efficient online, share tools and technology and simple ways to measure your results. Ideal for anyone working in the cause space who wants to better understand social media or grow their audience, impact or results from their digital storytelling. What is not included in the program? In an hour we can cover a lot of social media basics, but won’t be able to go too deep into your organisation’s specific social media strategy or every social media platform. Course Outcomes: By the end of this webinar your organisation will have: A clearer understanding of who you can reach on social media and where to find them Feel more comfortable about taking more risks online Tangible takeaways that can be applied immediately to increase your engagement and reach on social media Audience How to Overcome the 7 Biggest Mistakes Not for Profits Make on Social Media is suitable for: Marketing and communications professionals who want to learn about new platforms or new ways to improve their social media communications Managers who want to better understand their organisation’s social media strategy Volunteer and Fundraising managers who want to use social media to hit targets About the Presenter: Alecia Hancock Alecia Hancock is a businesswoman and entrepreneur, with a passion for helping cause-based organisation tell their story. Alecia’s vision is to further worthy causes around the world by providing accessible education about storytelling in a digital world. She has worked with brands like Bankwest Foundation, Australian Red Cross, Starlight Children’s Foundation and has clients all around Australia. Alecia’s business Hancock Creative, was awarded Telstra Micro Business of the Year WA in 2017, and was voted one of the 100 Coolest Companies in Australia. Her training program for causes, Gain & Retain was also listed by Anthill as one of the 50 Smartest Products in Australia. She worked as journalist and magazine editor for more than 15 years, with most of her time spent at the helm of local and national magazines. Her work has appeared in The West Australian, marie claire, Cosmopolitan and The Daily Telegraph. Alecia is also currently a lecturer at Notre Dame University, teaching Interactive Media.   Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

With the recent growth of cloud based and online systems, many community organisations are weighing up their options for moving to the cloud or continuing to rely on local infrastructure. Microsoft Azure is Microsoft’s locally hosted, rapidly growing cloud based infrastructure offering relevant to many community organisations. This webinar will help small and medium community organisations to assess the suitability of Microsoft Azure cloud based systems and consider how to choose and implement potential cloud technology solutions.

Download slides here   As part of the Office 365 subscription, not-for-profits are able to use Microsoft’s SharePoint Online collaboration platform for free. Often synonymous with Intranets, SharePoint is a powerful and diverse tool that can provide many collaboration, communication and process improvements to your organisation. This webinar is ideal for organisations who would like to learn more about what SharePoint is and does, and provides valuable insights and best-practice tips, crucial to a successful SharePoint implementation. In this webinar you will learn:

This webinar will give you an overview of the MYOB, Xero and QuickBooks products, pointing out their strengths and weaknesses when it comes to Not-for-Profit organisations. There is no one-size-fits-all solution and it’s important to know the questions to ask when evaluating what is best for your organisation. Users of MYOB Premier 19 and Reckon Accounts are missing out on some of the benefits of online software – and many need to upgrade to ensure ongoing support and compliance. We will help you make an educated, informed decision on the best upgrade path. Course Outcomes: By the end of this webinar your organisation will have: A clear idea of the strengths and weaknesses of the MYOB, Xero and QuickBooks products for Not-for-Profits Clarity on the benefits of moving their accounting software online Audience Which Cloud Accounting Software is suitable for: NFP finance staff considering moving to online accounting Users of MYOB Premier 19 or Reckon Accounts Users of more complex mid-tier accounting systems looking for a simpler system with the benefits of automation About the Presenter: Mick Devine Mick is a CPA and CEO of Calxa Australia. He has been involved in accounting systems for Not-for-Profits since before the implementation of GST in Australia. He has a good working knowledge of the MYOB, Xero and QuickBooks products and some of the pitfalls – and benefits - of each of them.  

If you are in the market for a new website, or simply want to understand or work on your existing site, jump on this fun webinar where we will look at the various components involved in putting together a website - design, technical and marketing aspects - all important to get what you want from a website.

Leveraging LinkedIn to improve your own personal brand and position yourself and your business appropriately within the professional realm is a key to sustained business success and growth. Learn how to take LinkedIn Connections to a whole new level and a proven strategy for turning those online relationships into strong business referral partnerships offline from Adelaide’s leading social media specialist. Our highly interactive workshop will take you through what it takes to get the most out of LinkedIn: This LinkedIn training course will help you to: Optimise your personal profile for the types of individuals you want to connect with. Devise a strategy behind securing the connections you want. Learn to research fundraising or sponsorship prospects, potential referral partners, and keeping an eye on your competition. Understand the power of ‘social proofing’ and how you can effectively use Recommendations. Demonstrate how your LinkedIn profile is built for search on Google as well as LinkedIn. How to use groups to expand your network and build your credibility. Build solid relationships using LinkedIn as the starting point to take it from connection, to coffee, to business. What is not included in the program? This course is focused on the power of the LinkedIn personal profile, not the Company Page. Course Outcomes: What will you have at the end of Using LinkedIn as a Personal Branding Tool? By the end of the series of webinars you will have: A guide to fully fleshing out your LinkedIn profile. An understanding of how LinkedIn can be used to help achieve your organizational goals. A strategy to connect with the right people, and take those online connections through to business. Audience Who is the webinar suitable for? Using LinkedIn as a Personal Branding Tool is suitable for individuals within not for profit and community organisations who want lower-cost strategies to leverage the power of LinkedIn. This course is best suited to any customer/client-facing roles within your organisation. About the Facilitator: Simone Douglas Simone Douglas is the CEO of Social Media AOK, a three times Telstra Business Award finalist. Her strong practical focus on tangible outcomes combined with an extensive background in business, change management and process improvement has seen her work with all types of businesses from the local hairdresser, through to the Commonwealth Attorney-General’s Department, and everything in between. She is also currently the licensee of the Duke of Brunswick Hotel, and Area Director Consultant for Business Networking International. A certified practicing marketer, combining a wealth of marketing knowledge, strategies and experience, Simone is well placed to speak on the topic of marketing.  

Download slides here Microsoft Office 365 in the Cloud offers many not-for-profits significant benefits. This presentation gives an overview of the features of Office 365, explores the benefits other organisations have gained from making the move to the Cloud and identify factors that organisations should consider when planning the move to Office 365. In this webinar, you will learn:

Course information: Wordpress has become one of the world’s leading online content management systems because it’s easy to use and allows your blog and website to be integrated, something both users and search engines love! The beauty of WordPress is that as your business grows, there is no need to start a new website from scratch, it can grow with you. Course outcomes: This webinar is for those who are considering establishing a Wordpress website or who are at the early part of the journey of using their existing Wordpress website who would like a greater understanding of its capabilities, and gain confidence within the Wordpress dashboard. Who should attend

This webinar will showcase the commonly features in the OneNote application as relevant to Connecting Up’s staff usage. What is not included? How to instructions or user manuals that are already available on Microsoft’s Help site. Course Outcomes: By the end of this webinar your organisation will have: An understanding of how OneNote is utilised for note taking & organising. A preview of OneNote’s organisational capability. A preview of how OneNote is utilised for collaboration. A preview of OneNote’s drawing & writing feature. Audience - Who is the webinar suitable for? Connecting Up Web Series: We Use OneNote is suitable for anyone in the not for profit and community organisations that is curious to see how OneNote is utilized to take notes, organise work and information, collaborate and draw. About the Presenter: https://www.linkedin.com/in/joannaretnam/   Joanna Retnam joined Connecting Up in June 2018.  Joanna has almost a decade of experience in the NFP sector working both as Business Systems Manager for a medium sized NFP and Head of Global Services Innovation with a software vendor specialising in case/client management software for the NFP sector. She has years of experience in design thinking, IT methodology, implementation, change management and Six Sigma working with global brands such as Sony. Joanna has been using OneNote since 2012 and is a huge advocate of the application as it allows her to easily organise and keep track of her many pieces of work.  

Substantially greater efficiency is needed under the NDIS, and this can be a barrier to many disability organisations delivering on their core values.  CUSP Services has experience in helping service providers with back office systems and the challenge of transitioning to the NDIS.  The solution we have implemented covers: Integrated CRM with NDIS customised workflows, dashboards and reporting NDIA Portal support (service bookings and claims) Workforce management (scheduling) Functionality to support a highly mobile workforce (clocking, leave/availability mgt, tasks, case noting) HR and payroll services to come In the process of establishing CUSP services, we completed a deep dive on the requirements for service providers.  We created selection criteria and assessed the market.  This included the negotiation with the vendors.  We have successfully transitioned a number of times and built the associated business processes. We identified the associated team members, skills and the mix of capability needed.  We setup the solution and proved it at scale.  And made plenty of mistakes and learned lessons all along the way Course Outcomes: What will you have at the end of the webinar? By the end of the webinar your organisation will have: An understanding of the criteria used in assessing backoffice software solutions.   A working knowledge of transition risks and considerations Who is the webinar suitable for? Meeting the efficiency challenges in the NDIS is suitable for not for profit and community organisations considering back office software solutions and the associated transition work.  About the Presenters Rod Paine Rod has extensive program management and transformation experience.  He ran the Complex Systems Integration practice as well as the cloud and emerging technology practice for IBM and has extensive experience with NDS, service providers, vendors, DHS and the NDIA.  He has spent 4 years working in the NDIS space, including a number of successful transitions of service providers in the disability and mental health space.    Josh Goodwin Josh has worked as an Executive Manager in the NFP space and has extensive Program and Project Management qualifications and experience. He was responsible for the development and expansion of Connecting Up’s major Discount Programs. He is adept at transforming ideas in to marketable and sustainable enterprises both domestically and across Europe. Josh has over 10 years’ experience delivering high quality solutions to a multitude of stakeholders in the NFP space.