Past webinars

Family violence is a complex issue, and people will experience violence differently. New research suggests that the majority of people accessing family violence services will experience some form of technology abuse, such as monitoring of their internet usage. But technology can also play an important role in helping those affected to get the help they need. In this webinar, you’ll hear from family and domestic violence experts on their recent work to support people experiencing family violence through technology and how technology is being misused – through tech facilitated abuse and concerns about security and quality control. The webinar will also include information on what to do when you have a client who you suspect is experiencing physical or technological abuse, and when to refer clients to a Domestic Violence specialist. Featuring lightning talks from: Helena Bates from Infoxchange – Outlining the recent changes to Ask Izzy and best practices. Introduction to speakers. Rosalie O’Neale from eSafetyWomen, Office of the eSafety Commissioner – What to be aware of when using technology and how to stay safe online. Karen Bentley from WESNET – Importance of smartphones for women to stay connected. Liz Ratcliffe from Domestic Violence Resource Centre – Overview of the ARC App and how technology can help. Leonie Burnham from Domestic Violence Victoria – Wrap up of recent developments post Royal Commission. Followed by a Q&A What is not included in the program? This does not provide a full run down on each service. Certain apps / resources / programs will be highlighted. Course Outcomes: By the end of this webinar your organisation will have: Knowledge of recent technology developments in the family violence sector Resources available to those working with people experience violence Information on technology facilitated abuse An understanding of the opportunities and challenges in collaborating in the family violence sector Audience Using technology to support people experiencing family violence is suitable for: Service providers working in the community sector who would like to learn more about what resources and opportunities are available to them in supporting people experiencing violence Not available on this date and time? Register anyway! All webinar registrants will receive a full recording and the slides after the webinar has been presented. About the Presenters: Helena Bates, Community Engagement Coordinator, Infoxchange (moderator) Karen Bentley, National Director, WESNET Rosalie O’Neale Program Manager – eSafetyWomen, Office of the eSafety Commissioner Liz Ratcliffe, Project Officer: Family Violence & Tech Safety, Domestic Violence Resource Centre Victoria Leonie Burnham, State Coordinator for the Personal Safety Initiative, Domestic Violence Victoria     Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

In order to stay relevant, Facebook has made many changes to the Facebook platform in the last 12-18 months. For many causes, this has presented as declining reach and engagement. However, the good news is there are still so many ways to use this platform to grow and create real life results for your cause. In this webinar I will touch on different ways to make the most of the changes, go through what you need to know and explore the biggest opportunities for not for profits and causes right now on Facebook. What is not included in the program? This will not be an in depth look at content creation, analytics or exact ‘how to’ Facebook setup. It will touch on these things but each of these topics could be an hour just on their own. Course Outcomes: By the end of this webinar your organisation will have: A clear understanding of Facebook changes Tips and tools to optimise your cause’s Facebook Page to drive growth Know how to use Facebook to drive measurable results to grow your impact Audience Surviving the Facebook Apocalypse is suitable for: Social media managers or communications team Fundraising or volunteer managers wanting to learn how to use Facebook to achieve outcomes About the Presenter: Alecia Hancock Alecia Hancock is a businesswoman and entrepreneur, with a passion for helping cause-based organisation tell their story. Alecia’s vision is to further worthy causes around the world by providing accessible education about storytelling in a digital world. She has worked with brands like Bankwest Foundation, Australian Red Cross, Starlight Children’s Foundation and has clients all around Australia. Alecia’s business Hancock Creative, was awarded Telstra Micro Business of the Year WA in 2017, and was voted one of the 100 Coolest Companies in Australia. Her training program for causes, Gain & Retain was also listed by Anthill as one of the 50 Smartest Products in Australia. She worked as journalist and magazine editor for more than 15 years, with most of her time spent at the helm of local and national magazines. Her work has appeared in The West Australian, marie claire, Cosmopolitan and The Daily Telegraph. Alecia is also currently a lecturer at Notre Dame University, teaching Interactive Media. Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

While good website design and images matter, if your copy is clunky and cumbersome you’re not probably holding your readers attention or talking directly to them. Website writing requires a different set of skills from writing for print.  From understanding the web visitors journey, to optimising your copy, this webinar will feature valuable website copywriting tips that you can apply immediately.   Andrea will share insights and practical advice to help you write SEO web copy that engages and ultimately drives donations and advocacy.   This webinar is not about back-end website technology and various CMS platforms. It’s ideal for the content manager and communications professional of any nfpos. What will you get out of this webinar?

The end of any year, financial or calendar, is a good time to look back at what you've achieved and look forward to the future. This webinar will look at some of the reports in Calxa that will give you the insights you need into your organisation. Going beyond your standard monthly reports, review the year, compare it to last year - or the previous 5 years. You'll get advice on the summary reports for senior management and board level down to the details for program managers. Course Outcomes: By the end of this webinar your organisation will have: Deeper insights into the information you have in your accounts and how you can use it to review your progress and plan for the future Clear recommendations on key reports to keep every level within your organisation fully informed on your year-end progress. Audience End of Year Reporting is suitable for: NFP finance staff responsible for preparing end of year reports Users, or prospective users, of Calxa Managers and board members looking to improve the depth of their reporting without adding to the complexity of it. About the Presenter: Mick Devine Mick is a CPA and CEO of Calxa Australia. He has been involved in accounting systems for Not-for-Profits since before the implementation of GST in Australia and has spent most of the past 20 years designing and developing tools to take time out of the budgeting and reporting process. His award-winning Calxa application is available as a donation through Connecting Up/TechSoup New Zealand  

One of the biggest challenges is understanding AI technology, where it can be used and how to use it. For nonprofits, it’s all well and good that the latest AI solutions can recognise objects from video, create artwork and predict traffic patterns, but understanding where to use it in their organisation is a far cry from a lot of what is happening in the market. AI is not remotely at a level where you can explain a problem to it and it will figure out the solution – the technology is still quite specific in its application and requires human intelligence to decide which specific model (or combination of models) to apply. In this webinar, we will address what AI is and suggestions on where AI can benefit nonprofits based on some of the common challenges nonprofits have today. What is not included in the program? Highly technical explanations of what AI is. Course Outcomes: By the end of this webinar your organisation will have: An overview of what AI is about Greater knowledge about the different types of problems AI can help you solve Tips on current opportunities and getting started with AI. Audience What is AI? And how can it help your nonprofit organisation? is suitable for: Mid-Large nonprofits considering how to benefit from AI IT, Digital Marketing or Management teams within Nonprofit Organisations About the Presenter: James Hornitzky I believe that we can create a better world through the way we live and work everyday, and that technology has a role to play in making things better, not worse. There are a range of non-profit and for-purpose organisations that strive to achieve this, and I am passionate and proud to work with many of these organisations to help them achieve their vision and impact on society. Whether the project is a website, web application, CRM/payment integration or ongoing digital support, we work with organisations to bring to life their voices of care through great online experiences to forge powerful connections with supporters and beneficiaries. We also love collaborating with internal teams to find digital solutions to help streamline the work they do so they can focus on achieving their organisation’s vision for a better world. Let’s make it happen! Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

With the passing of Single Touch Payroll (STP) legislation to extend reporting to the ATO to be carried out by all employers at each pay run, this session presents critical information to ensure your organization is compliant by the due dates. This concise learning session is full of content to explain the legislated changes, show how this new reporting process will impact your workflows on pay day and at EOY, and provide you with the knowledge on how to get ready for STP along with stepping you through how your MYOB software can automate this new requirement. This session is full of content, and a must for all MYOB users that employ one or more staff. Course Outcomes: Understand when and how STP will affect my organisation Learn about the changes to your payroll workflows Check your MYOB version to ensure will be STP compliant How to set up MYOB to ensure the reported figures are correct Learn how to carry out the reporting process to the ATO from within MYOB Consider the impact on employees both during the year and at EOFY Learn how to have a smooth transition to ensure remain compliant About the Facilitator: Pam Chilman is a longstanding MYOB Certified Consultant, Trainer and systems integrator. Her aim is to streamline workflows to ensure organisations can get on with what they do best supporting the community. Whilst based in ACT supporting small to large NFP’s in the region, Pam and her team also assist organisations around Australia delivering online learning sessions and tailored one on one training and consulting services to help organisations to save time and money by making effective use of their software. Pam is a Fellow of Institute of Public Accountants (IPA) and has been acknowledged for her commitment to the profession with a number of industry and product awards including MYOB Lifetime achievement and Life Member of Institute of Certified Bookkeepers (ICB). With her wealth of MYOB product knowledge and hands on experience Pam is well placed to deliver this practical session having presented this topic both face to face and online to numerous organisations using MYOB, as well as bookkeepers and accountants. Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

In this webinar we will explore how two different organisations used digital technology to deliver additional services to their beneficiaries, supporters and stakeholders. We will go through the organisational need, the journey to achieving success and how to measure impact.  The session will provide a high level understanding of the digital discovery and delivery process as well as tips and recommendations for organisations currently working on or considering a digital service delivery platform in future. What is not included in the program? Details of the technical solution and implementation of the platforms. Specific results of each platform for confidentiality reasons. The benefits/cost savings of a digitalised service delivery program. Course Outcomes: By the end of this webinar your organisation will have: How to get started on digitising your programmes and services Understanding of the process to deliver a digital services project. An idea of how to measure the impact of your digitised service delivery program. Audience This webinar is suitable for: Mid-Large nonprofits organisations who are currently delivering service programs or are considering to do so in the future. IT, Digital and Management teams within Nonprofit Organisations. About the Presenter: Jason Ruffell Smith Jason has over 10 years of experience working in the digital sector leading, managing and delivering hundreds of impactful projects. Since arriving in Australia from the Caribbean in 2014 he has broadened his skills, specifically in the NFP sector, by working with a broad range of clients to uncover opportunities and projects that have led to lasting partnerships.   Jakob Jarefjaell Jakob has an entrepreneurial mindset with a focus on authentic and transparent selling both B2B and B2C for long term acquisition and growth in agile markets. “Being the biggest and/or the best is never enough, there is always room for improvement” Whether the project is a website, web application, CRM/payment integration or ongoing digital support, Jakob will work with organisations to bring to life their voices of care through great online experiences to forge powerful connections with supporters and beneficiaries. Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

Every Brand Has a Story. The Difference Is, Consumers Only Care about the Good Ones. This webinar will help you identify your hook and understand how to connect with your audience—even if you don’t think there’s anything special about you. And you’ll learn the one simple shift that instantly makes your brand more appealing, regardless of the industry you’re in. Sign up now and you’ll learn how to: Define your purpose & values so they resonate inside and outside your business. You’ll ignite passion in your staff and customers will flock to support you. Get clear on who your buyers are. Once you define your ideal customer and the problem they face, you can go all in on solving it. Make yourself the obvious choice. Captivate hearts & minds with a properly told brand story. We’ll teach you the secret framework that creates powerful messages and makes your customer feel like a hero. When we’re done, you’ll have everything you need to be an awesome brand. And you’ll be on your way towards creating passionate, loyal, and raving fans. Why is that important? Because raving fans buy more often, spend more on each purchase, and are a pleasure to do business with. They’re the best customers you could ever hope to have. Raving fans do your marketing for you. What is not included in the program? This is a free training for a much larger concept. Advanced concepts cannot be covered in this time, however we will show you where to go for more help. Audience This webinar is suitable for: Business Leaders Consultants Marketing About the Presenter: Luke Faccini I’m a Brand Storyteller and Chief Do-Gooder at The Sponge, a certified B-Corp and proud member of Conscious Capitalism Australia. I’ve spent two decades transforming small companies & global giants into awesome brands. And my goal is to help good businesses, like yours, do more good. You’ll hear more about my story during the webinar, including the change that made me shed 80% of my clients, reorganize my business, and burn my entire playbook. The information I’m sharing here is the same training I charge thousands of dollars for. But this is the DIY version—and I’m giving it to you for free, so you can put more good into the world. Because we can never have enough of that. Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

There is a reason that video marketing is enjoying such a strong rise throughout all industry sectors: it’s powerful. In this webinar, we’ll explore some of the practical ways you can use video to tell your organisation's story. From storyboarding to execution, we’ll cover topics like camera techniques (including how to get the best out of your smartphone), lighting & audio on a budget, and editing software. We’ll give you the tools you need to create compelling video - either in-house, or successfully engage an agency to do so on your behalf.  Course Outcomes: By the end of this webinar your organisation will have: An overview of what makes a good video (a video that stays in people’s minds) Tips on how to avoid some of the common mistakes in video crafting A basic understanding of DIY camera, lighting and audio techniques A basic understanding of how to craft a story arc An understanding of how to successfully engage an agency in video work Audience Creating compelling videos for your Not-For-Profit is suitable for: Marketing Managers / Coordinators Communications Managers / Coordinators About the Presenter: Rich Thompson Rich is the Creative Director of Cadence Media, a creative agency for social good. Rich has headed up a range of video projects for 30+ organisations. Along with his Director of Photography, Brendan Ridley, who will also be joining the webinar, he has filmed stories across Australia and internationally. Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

Download slides here Office 365 is a flexible tool that includes a suite of application that can be configured and used very differently for each organisation. This webinar will explore the various applications of Office 365 and considerations for what components are suitable for each purpose and their benefits based on the experience of other not for profit organisations. This webinar is designed for organisations that are currently using or in the process of implementing Office 365.