Past webinars

Leadership is less about special skills associated only with senior roles, jobs or titles and more about actions all of us can undertake when seeking to make a positive difference. Watch this webinar to learn how you can be a better leader in your organisation

Volunteers are important partners to any not-for-profit organisation. They serve by contributing time, talent or treasure. Volunteers can also share their experiences and create a positive word of mouth in the community for your organisation. As they are a valuable resource to the organisation, you need to make sure you recruit the right volunteers and have the right strategies to retain them.  This presentation will provide an introduction to volunteer recruitment and management. It will equip you to identify actions in the development of the detailed volunteer management action plan for your not-for-profit organisation and to improve an existing or start-up program. Key learning outcomes: 

Change management projects have a high failure rate. Most focus on the organisation’s structure and systems forgetting the human component during change. For successful change, staff need to own the change during planning and implementation. This presentation focuses on the people component by showing how an individual’s development, mindset, values and emotions influence the change process. From this perspective change implementation takes a different focus and helps manage resources required for implementation in a different and more targeted way.

Having the best people for your organisation is essential to providing the best service to your clients. Peter Watson, takes us through key questions and strategies in this recorded webinar.

Social Media for Nonprofits will present a webinar offering clear strategies, tactics and resources for using social media to ensure the success of not-for-profit fundraising events. If your not-for-profit is planning an upcoming gala or fundraiser, this webinar is not to be missed! Join industry experts for helpful tools for posting and promoting your upcoming event; learn how to use Facebook, Twitter and LinkedIn to maximise the success of your fundraisers. Morever, find out how free scheduling, analysis and optimisation tools can help you save tons of time and work smarter, not harder. Join us for this webinar and learn:

Hear stories and ideas about how technology can be incorporated into programming or services targeting youth and how technology can further help not-for-profits achieve organisational goals.

Paradoxically, the financial management of not-for-profits is more complex and demanding compared to that of similar sized, profit-orientated organisations. However, there are some common drivers and strategies that successful not-for-profits employ to stay ahead. This webinar is an introduction to developing a sustainable financial strategy for (at least partly) donor-funded organisations. As such, this webinar is designed specifically for senior non-finance professionals in the sector. The talking points: 

Learn how to engage your supporters by telling the story behind your fundraising campaign with practical tips and advice from StartSomeGood.

Things might have changed since you last built a website. It is now cheaper and easier to build well-designed websites that will be effective for you, your organisation, search engines and your mobile users. Make sure you go in this time with your eyes open and be aware of what is happening so you can get a website that does what you need and looks terrific. In this webinar we will go through the top 10 tips for building a new website:

Whether you are a small or large not-for-profit organisation, the use of technology is essential in the running of your programs and organisation as a whole. With limited budget, time and resources, it is even more important to implement technology correctly and effectively.  This webinar will outline a framework for implementing technology that works whatever size of organisation you are. It will cover: How to select technology How to plan implementations The people factor you need to consider outside the technology The scale and size of project may vary depending on your organisation. About the presenter - Robert Samuel 

This session is geared towards small to medium sized organisations (under 75 staff), where you may be an IT professional or an accidental techie who has to wear more than one hat and juggle tech responsibilities with others while trying to keep your workload focused on the mission.

Thinking of getting into online fundraising but don't know where to start? Prashan Paramanathan from Chuffed.org runs through the basics in this recorded webinar for #GivingTuesday.

Need help getting your message out? Leila Henderson shares her PR tips for not-for-profits for #GivingTuesday.

Watch this webinar and learn how to use social media and free tools to engage your audience and share their story through the power of video.

Your website is the face of your organisation in the digital world and needs to be easily found by Google and that's where SEO plays a role.

Email is a key channel to communicate with our stakeholders, volunteers, donors and supporters. Many not-for-profit organisations use emails to send out e-newsletters, information on the upcoming fundraising campaigns, event invitations and other campaigns to promote their cause.  It is a powerful marketing tool that delivers value by driving response and cultivating ongoing relationships, and it is cited by marketers as one of the tactics with the best ROI. Numerous surveys of online marketers around the world also show that email is as important to them as it was two years ago. But it has to be done right to generate results.  This webinar aims to extend participants' skills and knowledge in practical and successful email marketing. Learning outcomes include: 

A picture is worth a thousand words."  The above saying shows what a powerful communication tool a picture can be, whether it is to tell a story or share a message. It is engaging, attention grabbing, visually appealing and can create strong emotional attachments.  So how can you use an image effectively as part of your marketing campaign, especially on social media?  In this webinar you will learn: 

Information management is a fundamental function of all not-for-profits. Organisational documents and records are valuable assets that not only provide evidence of organisational activities, but also support your strategic objectives and your day-to-day operations. Advances in information and communication technology over the last few decades have led to the creation and collection of vast quantities of documents and data in electronic systems. This has dramatically changed the way organisations need to approach their information management practices. Poor information management can seriously hamper the conduct of the organisation, lead to inefficient practices, lowered productivity and put an organisation at risk of regulatory non-compliance. Quality management of information, on the other hand, results in efficient work practices, improved decision making, clearer communication and reporting and can help with accountability and compliance.

The use of an effective Client Relationship Management (CRM) system is widely accepted as an effective tool for growing your organisation. For not-for-profits these systems are used for fundraising, stakeholder management and sometimes case management of the client base. In practice, however, the myriad of choices in today’s market can be confusing and will not all offer the best solution for you. Do you purchase a system on premise or opt for Software as a Service (Saas)? Do the needs of your organisation change regularly and will your system accommodate the change? After making your selection, there is the added challenge of implementing the system and managing the change within your organisation to ensure the technology is adopted swiftly and delivers fast ROI.

If you're looking for an easy way to get started with cloud computing, Microsoft's free suite of tools offers you a great way to personally dive into email communications, cloud storage, document editing and contact management.