Past webinars

Substantially greater efficiency is needed under the NDIS, and this can be a barrier to many disability organisations delivering on their core values.  CUSP Services has experience in helping service providers with back office systems and the challenge of transitioning to the NDIS.  The solution we have implemented covers: Integrated CRM with NDIS customised workflows, dashboards and reporting NDIA Portal support (service bookings and claims) Workforce management (scheduling) Functionality to support a highly mobile workforce (clocking, leave/availability mgt, tasks, case noting) HR and payroll services to come In the process of establishing CUSP services, we completed a deep dive on the requirements for service providers.  We created selection criteria and assessed the market.  This included the negotiation with the vendors.  We have successfully transitioned a number of times and built the associated business processes. We identified the associated team members, skills and the mix of capability needed.  We setup the solution and proved it at scale.  And made plenty of mistakes and learned lessons all along the way Course Outcomes: What will you have at the end of the webinar? By the end of the webinar your organisation will have: An understanding of the criteria used in assessing backoffice software solutions.   A working knowledge of transition risks and considerations Who is the webinar suitable for? Meeting the efficiency challenges in the NDIS is suitable for not for profit and community organisations considering back office software solutions and the associated transition work.  Can't attend the live webinar? Register anyway and we will send you the recording within 2 business days after the webinar! About the Presenters Rod Paine Rod has extensive program management and transformation experience.  He ran the Complex Systems Integration practice as well as the cloud and emerging technology practice for IBM and has extensive experience with NDS, service providers, vendors, DHS and the NDIA.  He has spent 4 years working in the NDIS space, including a number of successful transitions of service providers in the disability and mental health space.    Josh Goodwin Josh has worked as an Executive Manager in the NFP space and has extensive Program and Project Management qualifications and experience. He was responsible for the development and expansion of Connecting Up’s major Discount Programs. He is adept at transforming ideas in to marketable and sustainable enterprises both domestically and across Europe. Josh has over 10 years’ experience delivering high quality solutions to a multitude of stakeholders in the NFP space. Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

Learn how a simple Business Intelligence tool can help you with making more informed decisions regarding transparency, planning, grant application and sustainability for managing your workforce. What topics are covered in the webinar? What is Business Intelligence? How does BI apply to NFP's? Real world success story A Business Intelligence solution for NFP's Demo Q & A Course Outcomes: What will you have at the end of the Webinar? By the end of the webinar you will have: A basic understanding of what Business Intelligence is How business intelligence can be used to benefit NFP organisations The best ways to overcome 4 pinnacle organisational issues NFP’s have-transparency, planning, grant application and sustainability. Audience Who is the webinar suitable for? The webinar is suitable for not for profit and community organisations planning to improve their understanding of how business intelligence tools can improve their organisation using Tableau software. Decision makers or key opinion leaders who have an influence in organisational change Who are likely to have more than 50 users About the Facilitator: Olivia Macolino Olivia has 6 years of experience helping organisations develop strategies for organisational improvement in a variety of industries including medical, education and technology. Olivia is a people person and has developed exceptional skills building and sustaining relationships throughout her work history. Olivia’s passion for helping others has lead her to assist DataSpark Analytics to focus on helping the NFP sector improve their technology capabilities. Lindsay Whitbread Lindsay brings 18 years of IT professional experience. During this time he has developed significant skills around the development and introduction of technology solutions that directly provide business benefit. Lindsays main focus is on helping businesses to use technology effectively - whether that be cost optimisation, technology agility or the implementation of systems to improve levels of service and productivity. Recently Lindsay developed a BI solution for a Not For Profit organisation and felt that it could also benefit others in the NFP sector, he’s currently implementing this solution for their organisational success. Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

Delivery & Length: This live webinar consists of 1 session running for 1 hour. Each webinar will include a comprehensive presentation and group discussion/Q&A. The slides, video recordings and any templates applicable will be available after each session. Not available on this date and time? Register anyway! All webinar registrants will receive a full recording and the slides after the webinar has been presented. Course Information:

Download slides here Microsoft Office 365 in the Cloud offers many not-for-profits significant benefits. This presentation gives an overview of the features of Office 365, explores the benefits other organisations have gained from making the move to the Cloud and identify factors that organisations should consider when planning the move to Office 365. In this webinar, you will learn:

This webinar will give you tips on preparing your budgets for the next financial year. There will be some information for those of you still using spreadsheets (Including best practices on how to avoid common errors) but also some advice on how to save time with a tool like Calxa. Budgeting can be a time-consuming process so we'll discuss ways to speed it up with quick draft budgets, guidance on when a spreadsheet is the best tool and when it's not, and then how to involve more of your team in the budget process - to spread the workload and to give them ownership. By the end of this webinar your organisation will have: By the end of this webinar your organisation will have: A clear strategy to avoid the pitfalls of spreadsheets in budgeting - while using them when they work best Tips on how to start the budget process, reports to keep the stakeholders informed and how to safeguard the final result. Audience Budgeting Tips for Not-for-Profits is suitable for: NFP finance staff preparing next year's budgets Managers looking to save time with budgeting Users of MYOB, Xero or QuickBooks Online About the Presenter: Mick Devine Mick is a CPA and CEO of Calxa Australia. He has been involved in accounting systems for Not-for-Profits since before the implementation of GST in Australia and has spent most of the past 20 years designing and developing tools to take time out of the budgeting and reporting process. His award-winning Calxa application is available as a donation through Connecting Up/TechSoup New Zealand Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

Download slides here There is a growing need for non-profit organisations to ensure that they are effectively managing their data to demonstrate the impact of their work. Having access to insights and business intelligence using internal and external data sources ensures you can make informed decisions on service provision as well as positioning yourself for funding opportunities. In addition,  as the government and philanthropic funding environment becomes more competitive, PowerBI will help you to provide more evidence on how funds are allocated, and to showcase empirically, how those funds have improved the lives of those who have been recipients. 

Join Connecting Up and Mel Kettle for this special interactive webinar where you will get the chance to speak to Mel live around the topic of how to convert your donors/customers to brand ambassadors for your organisation. In our fast-paced society, it is often the little things that slip by. Saying thank you is often the first to go. There is evidence to show gratitude is good for our physical and mental wellbeing (thereby reducing sick leave and presentism at work), but it is also good for repeat business. Mel shares simple and practical strategies to thank your donors, customers and suppliers so that they will say thank-you back in the form of repeat donations and business.

The session will primarily focus on AASB 15 Revenue from contracts with customers and AASB 1058 Income of Not-for-Profit Entities and, the new accounting standards which have become effective from 1 January 2019. These standards represent significant changes to income and revenue recognition by NFP organisations. What is not included in the program? The course will only interpret the standards in ‘layman’s term’. It would not teach how to prepare financial records and reporting. Course Outcomes: By the end of this webinar your organisation will have: An awareness of the accounting standards which have been revamped, A general understanding of the reporting requirements expected under these revised standards, and An appreciation of why it is important to adopt the changes in the accounting standards. Audience What to expect from the new not-for-profit (NFP) accounting standards is suitable for: All reporting NFP organisations NFP organisations, irrespective of size, which publishes some form of financial information to their stakeholders NFPs with an interest in financial reporting and disclosures. About the Presenter: Dr. Ushi Ghoorah Ushi Ghoorah is an Associate Lecturer at Western Sydney University’s School of Business. Ushi researches disclosures in the NFP space and specializes in the financial disclosures, governance and accountability of NFP organisations. She has a PhD which examined ‘Factors influencing the extent of accounting disclosures made in the annual reports of publicly reporting Australian not-for-profit organisations’. Her current research projects include exploring people’s perceptions to the financial disclosures, the influence of various factors on financial disclosures and the relationship between governance boards and financial transparency of Australian NFP organisations. She is closely involved with the CPA (Australia)’s NFP Discussion group and is also an advisory panel member for the Australian Accounting Standards Board (AASB). Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

What topics are covered in the Procurement Overview? 5 Key stages to effectively optimise procurement outcomes. How can small organisations access strategic procurement with low value spend? Case Study - Aged Care organisation procurement What is not included in the program? Due to the nature of the webinar is for the sharing of information and insights the following are not included: Templates and Forms What will you have at the end of the Procurement Overview By the end of this webinar your organisation will have: A high-level understanding of the procurement process The key stages required for procurement outcomes How small organisations can access better procurement outcomes. How organisation can access supplier’s innovation, value add and aligning cultures. Audience Who is the workshop suitable for? Procurement overview is suitable for not for profit and community organisations interested to improve procurement outcomes and access value and innovation through procurement resourcing, processes, and collaboration: Who have identified a need to focus on organisation spend. Who have a need for products and services to fulfill their organisation purpose. Who have identified a need for better spend outcomes. NB: these webinars are for NFP staff responsible for organisation spend or undertaking Procurement activities. About the Facilitator: Kylie Dayman Kylie has over 20 years’ experience working in project management, category management and procurement. She has a passion for helping not for profit organisations improve their spend management and supplier engagement to optimise their ability to support their customers. She is Head of Procurement Mentoring and Advisory services at DAYMAN procurement and through this Kylie currently supports aged care and disability organisations in up-skilling and mentoring staff in procurement leaving organisations enabled to enhance their spend management for the future.  Additionally, enabling procurement value to small organisations through collaborative procurement. Kylie has recently: Mentored teams through several tenders in the aged care sector including medical consumables, and residential agency care resulting in spend optimisation and innovation. Implemented the tender process including templates and guidance documentation for medium sized aged care organisations. Facilitated co-design collaboration workshops across large, medium and small disability and aged care organisations.    Undertaken several collaboration procurement tenders with organisations across aged care, health and education sectors resulting in spend and resource optimisation. Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

Delivery & Length: This webinar consists of one (1) webinar running for 1 hour, to be held at 11:00AM AEDT on Wednesday 13 February 2019.  Each webinar will include a comprehensive presentation. The video recordings will be available after the session. Not available on this date and time? Register anyway! All webinar registrants will receive a full recording and the slides after the webinar has been presented. Course Information: Adobe InDesign is Adobe’s popular print design application, a part of Adobe Creative Cloud. It is a flexible program that is most commonly used for producing annual reports, flyers, business cards, and any other printed material. It can also be used to setup templates for digital assets, including social media.

Uncover the 7 common mistakes not for profits around Australia are making on their social media channels and how to be prepared for them or even avoid them altogether. This webinar is ideal for people wanting to get a good all round picture of social media for causes, but who may have a few gaps in knowledge or experience that are holding them back. This webinar will cover lessons like how to profile your audience, choose the right social media platform, be time efficient online, share tools and technology and simple ways to measure your results. Ideal for anyone working in the cause space who wants to better understand social media or grow their audience, impact or results from their digital storytelling. What is not included in the program? In an hour we can cover a lot of social media basics, but won’t be able to go too deep into your organisation’s specific social media strategy or every social media platform. Course Outcomes: By the end of this webinar your organisation will have: A clearer understanding of who you can reach on social media and where to find them Feel more comfortable about taking more risks online Tangible takeaways that can be applied immediately to increase your engagement and reach on social media Audience How to Overcome the 7 Biggest Mistakes Not for Profits Make on Social Media is suitable for: Marketing and communications professionals who want to learn about new platforms or new ways to improve their social media communications Managers who want to better understand their organisation’s social media strategy Volunteer and Fundraising managers who want to use social media to hit targets About the Presenter: Alecia Hancock Alecia Hancock is a businesswoman and entrepreneur, with a passion for helping cause-based organisation tell their story. Alecia’s vision is to further worthy causes around the world by providing accessible education about storytelling in a digital world. She has worked with brands like Bankwest Foundation, Australian Red Cross, Starlight Children’s Foundation and has clients all around Australia. Alecia’s business Hancock Creative, was awarded Telstra Micro Business of the Year WA in 2017, and was voted one of the 100 Coolest Companies in Australia. Her training program for causes, Gain & Retain was also listed by Anthill as one of the 50 Smartest Products in Australia. She worked as journalist and magazine editor for more than 15 years, with most of her time spent at the helm of local and national magazines. Her work has appeared in The West Australian, marie claire, Cosmopolitan and The Daily Telegraph. Alecia is also currently a lecturer at Notre Dame University, teaching Interactive Media.   Connecting Up is a part of the Infoxchange Group Infoxchange is a not-for-profit social enterprise that has delivered technology for social justice for over 25 years. With over 100 staff across Australia and New Zealand we tackle the biggest social challenges through the smart and creative use of technology. www.infoxchange.org/au

With the recent growth of cloud based and online systems, many community organisations are weighing up their options for moving to the cloud or continuing to rely on local infrastructure. Microsoft Azure is Microsoft’s locally hosted, rapidly growing cloud based infrastructure offering relevant to many community organisations. This webinar will help small and medium community organisations to assess the suitability of Microsoft Azure cloud based systems and consider how to choose and implement potential cloud technology solutions.

Download slides here   As part of the Office 365 subscription, not-for-profits are able to use Microsoft’s SharePoint Online collaboration platform for free. Often synonymous with Intranets, SharePoint is a powerful and diverse tool that can provide many collaboration, communication and process improvements to your organisation. This webinar is ideal for organisations who would like to learn more about what SharePoint is and does, and provides valuable insights and best-practice tips, crucial to a successful SharePoint implementation. In this webinar you will learn:

This webinar will give you an overview of the MYOB, Xero and QuickBooks products, pointing out their strengths and weaknesses when it comes to Not-for-Profit organisations. There is no one-size-fits-all solution and it’s important to know the questions to ask when evaluating what is best for your organisation. Users of MYOB Premier 19 and Reckon Accounts are missing out on some of the benefits of online software – and many need to upgrade to ensure ongoing support and compliance. We will help you make an educated, informed decision on the best upgrade path. Course Outcomes: By the end of this webinar your organisation will have: A clear idea of the strengths and weaknesses of the MYOB, Xero and QuickBooks products for Not-for-Profits Clarity on the benefits of moving their accounting software online Audience Which Cloud Accounting Software is suitable for: NFP finance staff considering moving to online accounting Users of MYOB Premier 19 or Reckon Accounts Users of more complex mid-tier accounting systems looking for a simpler system with the benefits of automation About the Presenter: Mick Devine Mick is a CPA and CEO of Calxa Australia. He has been involved in accounting systems for Not-for-Profits since before the implementation of GST in Australia. He has a good working knowledge of the MYOB, Xero and QuickBooks products and some of the pitfalls – and benefits - of each of them.  

If you are in the market for a new website, or simply want to understand or work on your existing site, jump on this fun webinar where we will look at the various components involved in putting together a website - design, technical and marketing aspects - all important to get what you want from a website.

Leveraging LinkedIn to improve your own personal brand and position yourself and your business appropriately within the professional realm is a key to sustained business success and growth. Learn how to take LinkedIn Connections to a whole new level and a proven strategy for turning those online relationships into strong business referral partnerships offline from Adelaide’s leading social media specialist. Our highly interactive workshop will take you through what it takes to get the most out of LinkedIn: This LinkedIn training course will help you to: Optimise your personal profile for the types of individuals you want to connect with. Devise a strategy behind securing the connections you want. Learn to research fundraising or sponsorship prospects, potential referral partners, and keeping an eye on your competition. Understand the power of ‘social proofing’ and how you can effectively use Recommendations. Demonstrate how your LinkedIn profile is built for search on Google as well as LinkedIn. How to use groups to expand your network and build your credibility. Build solid relationships using LinkedIn as the starting point to take it from connection, to coffee, to business. What is not included in the program? This course is focused on the power of the LinkedIn personal profile, not the Company Page. Course Outcomes: What will you have at the end of Using LinkedIn as a Personal Branding Tool? By the end of the series of webinars you will have: A guide to fully fleshing out your LinkedIn profile. An understanding of how LinkedIn can be used to help achieve your organizational goals. A strategy to connect with the right people, and take those online connections through to business. Audience Who is the webinar suitable for? Using LinkedIn as a Personal Branding Tool is suitable for individuals within not for profit and community organisations who want lower-cost strategies to leverage the power of LinkedIn. This course is best suited to any customer/client-facing roles within your organisation. About the Facilitator: Simone Douglas Simone Douglas is the CEO of Social Media AOK, a three times Telstra Business Award finalist. Her strong practical focus on tangible outcomes combined with an extensive background in business, change management and process improvement has seen her work with all types of businesses from the local hairdresser, through to the Commonwealth Attorney-General’s Department, and everything in between. She is also currently the licensee of the Duke of Brunswick Hotel, and Area Director Consultant for Business Networking International. A certified practicing marketer, combining a wealth of marketing knowledge, strategies and experience, Simone is well placed to speak on the topic of marketing.  

Download slides here Microsoft Office 365 in the Cloud offers many not-for-profits significant benefits. This presentation gives an overview of the features of Office 365, explores the benefits other organisations have gained from making the move to the Cloud and identify factors that organisations should consider when planning the move to Office 365. In this webinar, you will learn:

Course information: Wordpress has become one of the world’s leading online content management systems because it’s easy to use and allows your blog and website to be integrated, something both users and search engines love! The beauty of WordPress is that as your business grows, there is no need to start a new website from scratch, it can grow with you. Course outcomes: This webinar is for those who are considering establishing a Wordpress website or who are at the early part of the journey of using their existing Wordpress website who would like a greater understanding of its capabilities, and gain confidence within the Wordpress dashboard. Who should attend

This webinar will showcase the commonly features in the OneNote application as relevant to Connecting Up’s staff usage. What is not included? How to instructions or user manuals that are already available on Microsoft’s Help site. Course Outcomes: By the end of this webinar your organisation will have: An understanding of how OneNote is utilised for note taking & organising. A preview of OneNote’s organisational capability. A preview of how OneNote is utilised for collaboration. A preview of OneNote’s drawing & writing feature. Audience - Who is the webinar suitable for? Connecting Up Web Series: We Use OneNote is suitable for anyone in the not for profit and community organisations that is curious to see how OneNote is utilized to take notes, organise work and information, collaborate and draw. About the Presenter: https://www.linkedin.com/in/joannaretnam/   Joanna Retnam joined Connecting Up in June 2018.  Joanna has almost a decade of experience in the NFP sector working both as Business Systems Manager for a medium sized NFP and Head of Global Services Innovation with a software vendor specialising in case/client management software for the NFP sector. She has years of experience in design thinking, IT methodology, implementation, change management and Six Sigma working with global brands such as Sony. Joanna has been using OneNote since 2012 and is a huge advocate of the application as it allows her to easily organise and keep track of her many pieces of work.  

Substantially greater efficiency is needed under the NDIS, and this can be a barrier to many disability organisations delivering on their core values.  CUSP Services has experience in helping service providers with back office systems and the challenge of transitioning to the NDIS.  The solution we have implemented covers: Integrated CRM with NDIS customised workflows, dashboards and reporting NDIA Portal support (service bookings and claims) Workforce management (scheduling) Functionality to support a highly mobile workforce (clocking, leave/availability mgt, tasks, case noting) HR and payroll services to come In the process of establishing CUSP services, we completed a deep dive on the requirements for service providers.  We created selection criteria and assessed the market.  This included the negotiation with the vendors.  We have successfully transitioned a number of times and built the associated business processes. We identified the associated team members, skills and the mix of capability needed.  We setup the solution and proved it at scale.  And made plenty of mistakes and learned lessons all along the way Course Outcomes: What will you have at the end of the webinar? By the end of the webinar your organisation will have: An understanding of the criteria used in assessing backoffice software solutions.   A working knowledge of transition risks and considerations Who is the webinar suitable for? Meeting the efficiency challenges in the NDIS is suitable for not for profit and community organisations considering back office software solutions and the associated transition work.  About the Presenters Rod Paine Rod has extensive program management and transformation experience.  He ran the Complex Systems Integration practice as well as the cloud and emerging technology practice for IBM and has extensive experience with NDS, service providers, vendors, DHS and the NDIA.  He has spent 4 years working in the NDIS space, including a number of successful transitions of service providers in the disability and mental health space.    Josh Goodwin Josh has worked as an Executive Manager in the NFP space and has extensive Program and Project Management qualifications and experience. He was responsible for the development and expansion of Connecting Up’s major Discount Programs. He is adept at transforming ideas in to marketable and sustainable enterprises both domestically and across Europe. Josh has over 10 years’ experience delivering high quality solutions to a multitude of stakeholders in the NFP space.

Learn how a simple Business Intelligence tool can help you with making more informed decisions regarding transparency, planning, grant application and sustainability for managing your workforce. What topics are covered in the webinar? What is Business Intelligence? How does BI apply to NFP's? Real world success story A Business Intelligence solution for NFP's Demo Q & A Course Outcomes: What will you have at the end of the Webinar? By the end of the webinar you will have: A basic understanding of what Business Intelligence is How business intelligence can be used to benefit NFP organisations The best ways to overcome 4 pinnacle organisational issues NFP’s have-transparency, planning, grant application and sustainability. Audience Who is the webinar suitable for? The webinar is suitable for not for profit and community organisations planning to improve their understanding of how business intelligence tools can improve their organisation using Tableau software. Decision makers or key opinion leaders who have an influence in organisational change Who are likely to have more than 50 users About the Facilitator: Olivia Macolino Olivia has 6 years of experience helping organisations develop strategies for organisational improvement in a variety of industries including medical, education and technology. Olivia is a people person and has developed exceptional skills building and sustaining relationships throughout her work history. Olivia’s passion for helping others has lead her to assist DataSpark Analytics to focus on helping the NFP sector improve their technology capabilities. Lindsay Whitbread Lindsay brings 18 years of IT professional experience. During this time he has developed significant skills around the development and introduction of technology solutions that directly provide business benefit. Lindsays main focus is on helping businesses to use technology effectively - whether that be cost optimisation, technology agility or the implementation of systems to improve levels of service and productivity. Recently Lindsay developed a BI solution for a Not For Profit organisation and felt that it could also benefit others in the NFP sector, he’s currently implementing this solution for their organisational success.  

Course Information: The NDIS is a visionary reform however, the speed and inconsistency of its implementation has created a noisy, confusing and stressed marketplace. Within this rapidly changing, highly politicised environment, this webinar focuses on the fundamental role of the brand in protecting your culture. Course Outcomes: An overview of the key strategic risks to provider sustainability An understanding of the most critical key target market. An overview of the early warning signs of cultural decline - and how to reverse it. An understanding of the role of the brand in building culture About the Facilitator:

  Join Connecting Up and Mel Kettle for this special interactive webinar where you will get the chance to speak to Mel live around the topic of how to convert your donors/customers to brand ambassadors for your organisation. Not for profits that take the time to really focus on their donors and customers will have a far more emotionally engaged community, which provides a strong competitive advantage and a healthier bottom line. Your advocates and ambassadors will support your organisation more and will be more likely to tell their friends and family about their positive experiences with your brand. In this presentation, Mel will share how to use social media, as well as some offline tactics, to encourage your donors and customers to become ambassadors for your brand. She will give you practical advice and real-life examples so you can create memorable experiences that your donors and customers will talk about for the right reasons.

Join us for this two part webinar series about Cyber Risk. When: Session 1 – Wednesday 3 October 2018 Download slides here Session 2 – Wednesday 10 October 2018 Time: 11:00AM – 11:30AM AEST This course consist of two (2) webinars running for 30 minutes each, to be held weekly at 11:00AM AEST from Wednesday 3 October 2018. Cyber risk must be considered a High or Extreme risk for any organisation that has an online presence, connection to Internet and IT systems. Part 1 will cover the identification and assessment of cyber risks. Part 2 will cover the measures that orgnaisations must take to protect themselves against cyber risk to become “cyber resilient”. Course Outcomes: Part 1 Risk Management – WHO, HOW, WHEN to identify, manage, transfer, accept or ignore. Cyber Risk in the context of Risk Management. How to identify the Cyber risks. Part 2 Board and Committee level discussions and strategy for Cyber (directors’ obligations) Tactical Plans to defend against cyber risk (involvement of management and staff) Practical hints and tips for how to become cyber resilient. About the Presenter: Monica Schlesinger Accomplished director since 1996 and Fellow of AICD (Australian Institute of Company Directors) since 2002, Monica combines her extensive executive experience (over 30 years) with sound governance knowledge and experience. She is a promoter of cyber resilience for organisations and helps them reach their cyber goals. Recent accomplishments: As a Principal in ABG Intl, Monica developed a methodology for cyber security education, assessment, training and awareness, taking companies to the next level of cyber resilience. Monica’s understanding of cyber security, IT and commercialisation of security products is extensive and she is a sought out speaker at conferences and by journalists. Monica is a regular guest speaker at webinars & conferences. She is the main publisher of a weekly Cyber Security Newsletter which covers regulatory changes, cyber governance aspects, significant hacks around the world and ways to protect the organisation or personal details, advice on urgent upgrades (which includes contributions from a technical team).

The Connecting Up Donations and Discounts program is available to eligible not for profit organisations in Australia and New Zealand.  This webinar will provide organisations with an overview of the program including registration, eligibility, how to use your account, and donation and discount partners and products. Course Outcomes: How to register An understanding of the eligibility criteria for the program Navigation of the Connecting Up website Overview of donation partners and products Overview of discount partners and products How to get support About the Facilitator - Eric Jenkins Eric joined Connecting up in 2015. He has worked with the Customer Support team for 2 years and has since moved into the role of Account Manager with the Business Development team. Eric has extensive knowledge of the donations and discounts program including eligibility, products and services and is the go-to person for all the tricky questions in the office!  

With the introduction of Single Touch Payroll (STP), all employers will be required to report to the Australian Taxation Office each pay run. This concise presentation will step you through the changes, clearly explain how this will impact your organisation, and provide you with the knowledge on how to get ready for STP plus show you how to make use of your MYOB software to automate this new reporting process. This session is full of content, and a must for all MYOB users that employ one or more staff. Course Outcomes: Understand when and how STP will affect my organisation Learn about the changes to your payroll workflows Check your MYOB version to ensure will be STP compliant How to set up MYOB to ensure the reported figures are correct Learn how to carry out the reporting process to the ATO from within MYOB Consider the impact on employees both during the year and at EOFY Learn how to have a smooth transition to ensure remain compliant About the Facilitator: Pam Chilman is a longstanding MYOB Certified Consultant, Trainer and systems integrator. Her aim is to streamline workflows to ensure organisations can get on with what they do best supporting the community. Whilst based in ACT supporting small to large NFP’s in the region, Pam and her team also assist organisations around Australia delivering online learning sessions and tailored one on one training and consulting services to help organisations to save by making effective use of their software. Pam is a Fellow of Institute of Public Accountants (IPA) and has been acknowledged for her commitment to the profession with a number of industry and product awards including MYOB Lifetime achievement and recently awarded Life Member of Institute of Certified Bookkeepers (ICB). With her wealth of MYOB product knowledge and experience Pam is well placed to deliver this session having presented this topic both face to face and online to numerous MYOB users, bookkeepers and accountants.    

Your volunteers are important. And in most cases, most of your work would be impossible without them. That’s why it’s important to recruit the best volunteers – and once you have them, it’s important to retain them. Recruiting and retaining volunteers can be a difficult task, but nonprofit technology makes it easier. Phil from Keela will talk about a few use cases that will illustrate how a CRM can be used to get the best volunteers, and keep them engaged for years to come. Course Outcomes: Best practices in recruiting the best volunteers How to keep a donor base/volunteer base engaged How to use your CRM to keep track of projects DOs and DON’Ts for recruiting and retaining volunteers from real-world, CRM-based examples About the Presenter - Phil Manzano Phil is the Head of Marketing and Communications at Keela. He has worked as a communications professional within the sector at many levels: grassroots, local, regional and national. He has spent time working with United Way, Plan International and with Microsoft’s Philanthropy teams. Now, he spends his time telling powerful stories of impact and is devoted to helping nonprofits do good, better.

A convincing pitch is a powerful tool to unlock opportunities, form key relationships with investors or volunteers, attract funding, and inspire new audiences. In fact, for charities and social enterprises in particular, a single pitch could really be ‘make or break’. Over the past four years, TFN has run Pitch Coaching Workshops for hundreds of social entrepreneurs who have gone on to generate millions of dollars as a result. So, for this webinar we’ve distilled our half-day workshop into the fundamentals of a perfect pitch because no matter what type of programs you run, your future could depend on the quality of your spiel. Course Outcomes: How communication works What people respond to in any pitch The importance of storytelling How to construct a short pitch Tips and tricks on public presenting About the Facilitator: Tom is General Manager of The Funding Network, one of Australia’s most forward-thinking non-profits. TFN works to accelerate grassroots social innovation by broadening our culture of giving. Before TFN, Tom spent 15 years consulting at agencies in London, New York and Sydney and he is a CSI scholarship graduate.  

When the times get tough, the tough get creative. Establishing a more stable and consistent revenue stream is an important priority for NFPs and NGOs of all shapes and sizes, and sometimes donations just aren’t cutting it when it comes to getting your big ideas across the line. With more and more charities starting up side-hustles like online merchandise stores, coffee carts, book shops and even gyms, the conversations around NFPs-turned-social enterprises are taking centre stage, as more and more charities further shape their brand personality with new ventures and ideas - resulting in their causes gaining more attention and traction. This webinar will explore our top ways you can create new revenue streams for your organisation. Course Outcomes: Examples of great social enterprises launched in the NFP sector Brainstorming ideas to create a social enterprise within your NFP Practical next steps to getting started About the Facilitator: Matt is the Co-Founder and CEO of Vollie  an online marketplace that is unlocking a new style of skills-based remote volunteering. Vollie connects non-profit needs with the skills and experience of modern day professionals. Vollie projects are exclusively online, meaning that people can support the causes they care about from any location, and around their busy schedule. Matthew has 10+ years marketing and business development experience which spans across start-ups, ad agencies and corporate land. Matt decided to quit his job at the end of 2015 and get to work on Vollie. Vollie was inspired by Matthew’s extensive volunteering experience and love of working with NFP’s. Since arriving in Melbourne in 2008, Matt’s volunteering activity has included supporting children’s charities, mental health NFP’s, animal welfare groups and environmental causes. He has also been responsible for running projects that have contributed close to $2 million for NFP organisations.  

This course is designed for leaders of purpose driven organisations that: have operating revenues of greater than $5M do not have a Chief Information Officer (CIO) are looking to drive outcomes beyond ‘last year and a little better’ In this course we’ll explore: The difference between operational excellence and digital transformation, and the benefits that each creates A framework you can leverage to create your digital transformation program; one that builds team cohesion around your vision and considers technology governance, strategy and risk. A number of examples of how leading NFP’s are: Creating greater empowerment, choice and outcomes for every individual and community they support Increasing their reach and connecting with people who need their services Building greater sustainability and capability within their organisations Course Outcomes: You’ll take away: A clear understanding of digital transformation and how it differs from operational excellence. An understanding of the building blocks of digital transformation – from risk mitigation, to operational excellence, to digital transformation. A Transformation Kick-Start (limited availability of 5), which includes: Access to our online self-assessment - You’ll learn how mature your use of technology is and more importantly what steps you can take to reduce risk, create operational excellence, and leverage digital thinking to increase your impact and sustainability. 8 hours of consulting time to deep dive into your self-assessment and work with you to kickstart your journey About the Facilitator: Ian Patterson | Director and IT Strategist Ian believes purpose driven organisations have the capability to solve our global challenges and create significant positive impact, sustainably and profitably. Ian is the founder of Human IT, a technology services organisation dedicated to helping purpose driven organisations thrive and has over 17 years’ experience providing technology consulting services. Ian is the creator of the Align IT framework, designed to help purpose driven organisations leverage technology to create greater sustainability and social impact, and has worked with numerous transformation teams providing capability across technology governance and strategy, leadership, team building and design thinking.  

Download slides here Office 365 now the most common platform for communication in the NFP sector in Australia and New Zealand. However, most organisations aren’t leveraging the broad suite of applications that are available (mostly for free) for NFPS. This webinar will explore the various applications of Office 365 and considerations for what components are suitable for each purpose and their benefits based on the experience of other not for profit organisations. This webinar is designed for organisations that are currently using or in the process of implementing Office 365 and interested in improving collaboration and communication.

Print and email newsletters can be compelling communication tools to connect with your volunteers, partners, donors and emerging supporters. They can build reputation and drive change. However, they can also put readers to sleep or end up looking elsewhere for that connection. Copywriter Andrea Rowe opens her toolbox to share practical examples to evolve your newsletter or EDM so that it’s a positive experience your readers look forward to reading and acting on. What will you get out of this webinar? Tips on writing audience and donor focussed copy Insights into outcome-oriented headlines and powerful calls to actions Examples of newsletters with storytelling formats that cut through Take away exercises to identify content, and to keep supporters in the spotlight Attendees of this webinar will also receive a copy of Andrea’s “Essential elements of effective newsletter writing” mini-booklet.

Download slides here Choosing hardware for your organisation can be overwhelming for many NFPs, so we have created this webinar to help you find the right solution for your organisation. This webinar will help improve your understanding on what to think about when choosing devices by offering a broad range of considerations and recommendations when selecting your next PC. Topics covered during this webinar include:

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Download slides here There is gold in your contact list. There are several ways to raise money by using your CRM strategically. Philip Manzano, Head of Marketing and Communications at Keela, will explain how nonprofits can increase their annual donations, encourage recurring donations, and how the nonprofit CRM can be the most important tool in this process. Attendees will learn:

Download slides here Governance may not be the most be the most appealing task to focus on when we see the need that our organisations are filling in society. However, when we look at what governance really is, the processes of interaction and decision-making, we can see its vital importance to ensuring we continue to achieve the impact we desire of our organisations. In this webinar, Matthew will take you through:

Download slides here 2017 WannaCry ransomware attack statistics: Number of affected countries: 150 Infection rates(computer numbers): US Canada India Australia UK Other 336,856

Are you new to sponsorship in the charity sector? Perhaps you’ve been around for a while and you've suddenly found yourself in a role where you've been asked to get sponsors and feel a bit out of your comfort zone? Or, you might just be curious about dipping your toe in that water with corporate sponsors! Either way, this webinar is for you. Some organisations feel embarrassed that they’ve never seriously explored sponsorship before, but I say, that is PERFECT!  It means that you’ve developed no bad habits, you have not unwittingly turned away ‘low hanging fruit’ (those brands that might be interested in supporting your cause), and mostly, you haven’t wasted precious time creating outdated bronze, silver, gold proposals when you could have been doing things that actually get you closer to engaging great partners.

Download slides here Volunteer drop-off rates and mis-matching skillsets with charity tasks are just a couple of examples of why the volunteer recruitment process can be time-consuming and frustrating. New technology can drastically improve volunteer matching systems to easily identify the best candidate for every charity requirement. This can mean that every requirement is completed on time, to an exceptionally high standard, and also ensure that the volunteer is effectively aligning their skills and passions with the causes that matter most to them.

Download slides here As organisations are becoming more reliant on leveraging the power of data to support their operations and position themselves effectively in competitive environments, often, some organisations don’t know where to start. Generating insights through data visualisation is only the tip of the iceberg. Laying the foundations to manage your data, and ensuring you have the appropriate systems emplaced to capture the right data, is key to generating successful insights and managing organisational risk.